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Blinds To Go

3.4 (17 reviews)
Closed • 10:00 am - 7:00 pm
Updated 1 month ago

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Services - Blinds To Go

Window treatment installation or replacement

Motorize existing window treatment

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Pin holes in black out blinds - twice !

It has been a nightmare dealing with this company! After a lovely woman , Caroline , came to my home to assist me in picking out and ordering blinds - nothing has gone right since. I ordered blackout blinds on a very large , oversized window for our bedroom and not once but twice delivered and installed with pin holes in them - clearly from the factory - I am awaiting my 3rd set . I get no customer service - who's on vacation , who doesn't return calls " the shop at home manager is very busy!" Twice a very competent and professional installer came and once he needed my adult son to assist him on over sized blind installation and the second time I was as the only person home. The installer said he has told the company that this sized window blind is a two person install - yet they sell me the blind and send one man! There is no quality control , no customer service . People should be embarrassed that a blind I ordered in June, and was told it would be installed in 2 weeks , is still not up - next week it will be October! I offered to put gray tape or paint behind the holes the second time just to be dine with this - no one got back to me . Today they left a VM the 3rd blind is ready to be scheduled for delivery ... would I be foolish to let them try again

Cracked window frame

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5 months ago

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Kim C.

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1 year ago

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Kim C.

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1 year ago

Kevin Atkinson was very informative and helpful which helped my wife an I make an informed decision.

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Kim C.

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1 year ago

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Kim C.

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3 years ago

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Kim C.

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7 years ago

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Kim C.

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4 years ago

worst customer service ever. tried calling back for 3 days. Whats the point of having a phone

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Kim C.

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10 years ago

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Kim C.

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8 years ago

Great product, install intimidate level... Pay to get measurements done for perfect fit .

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Kim C.

Thank you for the wonderful five-star review!!

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6 years ago

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Kim C.

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9 years ago

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Kim C.

Thank you for your review.

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8 years ago

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Kim C.

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9 years ago

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Kim C.

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15 years ago

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Kim C.

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8 years ago

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Kim C.

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9 years ago

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7 years ago

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Ask the Community - Blinds To Go

The Shade Shop

The Shade Shop

(8 reviews)

Joy and her team are great! We recently used them for our new Hunter Douglas window shades for our…read morebedrooms. Everything came out great!! I plan on working with Joy again for future projects. Thanks so much for your advice, expertise and overall professionalism. I highly recommend The Shade Shop!

DO NOT SHOP HERE! I am not one that typically posts reviews, but this place is an absolute mess. My…read morewife and I requested two skylight shades to be installed/ordered as this is well out of my scope of handyman expertise. The owner Joy originally sent her son to measure/give a written estimate and we shortly after arranged to drop off a deposit and have items ordered. Late evening the day before our scheduled drop off, we were called stating that they were increasing the price as the son had provided a bad quote. After arriving to the store and questioning this we were also told while they were happy to take the deposit that they were no longer sure they could do the job and would have to send a more senior person back to evaluate. When they came back, almost a week later, the actual installer had to remeasure, as the owner's son had measured improperly as well, but said the job was of course doable. At that time the team seemed apologetic for the inconvenience and told us that if we trusted them they would make it right. As such, we decided as we had already invested the time to give the deposit and we were told they would be ready 4 weeks later for install. 2 weeks after, my wife called for an update and we were informed the shades shipped and due in the next day or two, but that since it was their busy season would not be able to schedule install until several weeks later (~5 week since ordering). 1 week prior to install we get a message saying they have to push back the date of install because the blinds weren't actually in/never even shipped. When talking to her son, he blamed a long term employee that "doesn't know how to use the computer" and when talking to Joy the owner, she states the person who originally told us everything was in while admittedly incompetent had worked their forever and allows it cause she is a loyal person. She then verbally berated me over the phone for making them upset! Do yourself a favor and go to a real store. These folks lie, continually change their story and misled us, particularly after taking our money. This experience has been nothing but a headache and a waste of our time.

Royal Windows and Doors - Windward install ... quiet, clean.

Royal Windows and Doors

(17 reviews)

Look no further. I would and have recommended Danny, Chris and the Royal team to everyone. We just…read moremoved into the area and we had a couple of doors that were in rough shape. Not knowing many of the local contractors. My first calls were to the well-known window and door vendors (Anderson and Pella). After getting their prices back, we had to reassess the scope of the project since we would not be able to afford to do all of the doors at once. We did some more research and I came across Royal Doors and Windows. They had a lot of five star reviews which made me skeptical. I called and Danny was at my house in a few days. He took very precise measurements and photos. He even came back because he wanted to double check something that he didnt get a perfect picture of. The meeting in his office was excellent. He was able to walk us through our options, the costs and details. Moreover, he was able to show us the actual doors and how they would look on our house using his pictures and big screen in his office. It made the process extremely easy. When the big day came, the install team was just as Danny had promised. Chris and his partner we quick, efficient, and neat. They replaced three large doors and a window over a two day period. They were so quiet doing it, I was able to work from home in the next room. The doors came out great and we couldnt be happier. And the best part their price was 40% lower than the original quotes we got so we were able to complete the entire project in one shot. Thank you Danny. We will be calling you for our next project.

They know your address and they know how to use it. After they refused to respond to my requests to…read morerepair the holes they created on the seams between the doorframe and door THEY installed and sending me a door that was not the color they promised, I showed up at their showroom. When they asked why I was there I told them why. The salesperson was upset because his current victims/customers were there and overheard. He showed up at my house to do his best to embarrass me. From my driveway, he started to yell at me that I cost him business. This time I have a ring doorbell to catch his unprofessional possibly steroid induced behavior. He cost himself business by being a liar. The owner came by my house after this fiasco and offered me paint so I could paint my door the BLACK color that I initially ordered. He had the gall to say that the espresso/black color went better with my house anyway. My house was under renovation so he proved my point-I'm not trying to match the current color. I'm matching what it will be. Lastly, the fancy keypad doorknob they sold me was not installed correctly because the door would not close!!! They came back to fix it to loosen the screws to accommodate the misalignment. I wasted over $10000 on this poor excuse of a business. RUN. It is not worth it to do business with this company. They also need promised satisfaction guaranteed but they don't mean the customer-they are only concerned with themselves. THEY ARE A SCAM.

Blinds To Go - blinds - Updated October 2026

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