I've used Highfield for7-8 years now. They've replaced a garage door for us and installed openers…read moreat a couple of family homes. We couldn't be happier. They charge less than the big box stores and have a much better warranty. Every time I've called them they come out within 24 hours I'm a customer for life.

A very poor interaction. Called a tech out for a cable off on both ends. Mind you, everything was…read moreand has been in perfect working condition. Upon arrival he had it back together rather quickly. Went to manually lift the door, it was hitting in what he claimed was the roller. As I advised, it was hitting in the 7/16's bolts on the spring. He was adamant I was incorrect. This went on for a minute or so, back and forth. So he then states "I" did something else/to it, back and forth again. He then decided to loosen and move the said roller he said was hitting (left side) after repositioning, he attempted to lift the door again. Bang, hitting exactly where I originally advised. Then he begins to loosen the tension and BAM, spring cams/cones broke. He then stated I needed a new spring. Keep in mind, my spring was not, nor never the issue. At this point I am upset, I walk out of the garage. He then states a price, and I immediately replied, go ahead and fix the spring/door, but I politely advised I was not happy with him nor his service and would be reaching out to his supervisor. He then goes to his truck, comes back with the owner, Rodney on the phone. Everything explained here, was explained to the owner on speaker phone. Back and forth briefly, I requested the cheapest route (cams/cones) they both then claimed the "spring" was old and was going to fail at some point, sure, everything fails, breaks, etc. While still chatting with Rodney, he stated it would be "wiser" to replace the entire spring and not the cone/cam. I advised my situation and again, requested whatever the tech had snapped, to fix, etc. some more back and forth briefly, I decided to purchase the spring just to be done and over. With the new spring, it STILL was bumping the bolts on the spring. No clue how or why it was, again, never was nor had the spring been an issue, until the tech did what he did. He made some adjustments, tightening the 7/16's to at least allow operation. It is STILL rubbing, grazing when going down. So technically it was never fixed properly, correctly. He stated it shouldn't be an issue, etc. The absolute worst experience with any garage door company, and especially Highfield. I plan to pursue a Better Business Bureau complaint as well.

We hired BGC to install a door and build a small patio.. but it turned into so much more ( in a…read moregood way). They ended up putting in 2 doors, building a bigger patio then planned ( our request), doing a concrete walkway and will be installing siding on our house very soon. Mark is easy to talk to, helps with suggestions and fixes any issues QUICKLY! Justin was the main guy doing the work and he bent over backward for us ( much of these projects was a surprise for a family member who was out of town). Justin came on his day off to do work so the "surprise wasn't totally ruined" ( family member came home 2 days early) ! Justin was very knowledgeable and even lent his advice on some projects I was doing on my own around the house ( who does that?!? Amazing right? )

Builders Group Construction did an amazing job on our Bathroom remodel in Oakwood, Ohio. They…read morecompletely transformed the space. We went from a basic tub/shower combo to a beautiful set up with a garden tub and a new, tiled walk-in shower. The details really make it; the marble mosaic floor looks incredible, and the wainscoting tile around the entire bathroom gives it a clean, high-end finish. The bathroom is finished with a white vanity and black accents that ties everything together. The construction crew was professional, they kept the space clean during the remodel, and the quality of work shows in every part of the room. I would have gladly given 5 stars if I was simply reviewing Justin (the project manager), Kevin and the construction crew. However, the owner of the company, Mark, has poor people skills. When we had an issue with lack of communication between Brittany and us and Brittany and Justin (which essentially cost us $3000) and I reported it to Mark, he blew it off and talked to me like I was an inconvenience to him. All he had to do was say they dropped the ball and apologize, but his ego would not allow him to do so and he instead said, "I don't know what to tell you, you can do it or not, its up to you." That is very poor customer service in my opinion. I also feel that during the "selling the job" phase, Justin should have been included in the initial meeting with us and Brittany (who sold the job) so there was no miscommunication between the two of them. With all things being said, I would still recommend Builders Group Construction, but I would not deal with Mark again.

We are Buckeye Door Sales repeat customers. A few years ago they replaced a side entry screen door…read moreand they did a superb job. Last week they replaced a front screen door. The quality of the replacement door and the quality of the installation was perfect. Also, their proposals were very cost competitive with other companies. Buckeye is a company we can recommend VERY highly !! John & Gayle

Fantastic service!! The crew is very kind, efficient, and clean up after themselves. The price was…read moregreat for our patio door install. We will for sure use them for any future work needed!!!

Okay so the moment I posted about my issue, they reached out quickly and made time to come the same…read morenight. The garage door needed some rebalancing and some recalibration. took them all of an hour and the gentleman made it clear it would be simple. The price was way lower then I expected since other companies were asking for over five hundred dollars or more. the lowest offer was 195 dollars and that was for just one part to get it to close. Diamond Doors and Services they did it quick well and for much less. and actually said no replacement or new parts needed. It works like a charm, it actually opens and closes better than the day it was installed.

Spencer and it's crew did an excellent job on my door. They were very professional and prompt…read more Definitely recommend using them

The service was good arrived on time the windows are of good quality and the value was good . Very…read morehappy and have used them for 3 of our homes . Thanks Affordable Window! Bill & Billie

I've used them myself for glass repair, and recommended them to clients. Great professional…read moreservice, always helpful and courteous. Very affordable.

Alex was amazing to work with. She went over different vinyl flooring options. She recommended a…read moreperfect floor for our needs. The installers were prompt and professional. They explained everything that was going to happen. The floor looks amazing, and they will be doing the other rooms in our home.

I had a very difficult situation and needed to get carpet installed quickly, I was only in town for…read moreshort period of time and needed help fast. This store went above and beyond to help me and I am so grateful for not only their great service, but their understanding of my situation. I would highly recommend this store!

Projected managed the opening of the new Warehouse 4 Cafe & Bakeshop, in Kettering Ohio, last…read moreNovember 2020. Sought out and worked with Johnson Restoration on the exterior metal work. Andy and team really went above and beyond on every aspect of the project from initial concept to post-installation follow up. They were always available to assist with any questions very promptly. Working together so closely allowed us to really fine tune the material choice, layout, and especially the design. Not only the exterior metal portion, but also along with the other remaining portions of the exterior as a whole. It all came together amazingly. Would definitely use Johnson Restoration again and have recommended them to others for their multiple facets of work available. FIVE STARS ALL DAY LONG!!!!!

Michael and his group were awesome! From the initial quote to installing our roof! Our roof…read morelooks incredible! Several neighbors commented how great our new roof looked! I HIGHLY recommend Johnson Restoration!

The quality of Rock Creek is outstanding on all fronts. The estimate process was easy and…read morestraightforward, and very easy to read and understand. The painters did an excellent and professional job. They were respectful of our space, making it very easy for us to navigate in our home while they were painting inside. They were so precise in what they did. They cleaned up after themselves at the end of the days, keeping our home cleaner than it was! They were so kind and very humble. The job they did was excellent! I've already referred them to several friends. The employees on all fronts were very friendly. They wanted to make sure we were very happy with the finished project. I highly recommend this company!

I needed a wall in my office painted and really wanted something unique but that reflected the…read morestyle of the rest of my home. The experience I had with Rock Creek was one of the my professional that I've ever had with this type of service. From the scheduling, communication, color service, craftsmanship, follow-up and down to the clean up, it was top notch. This is a wonderful company to do business with. The cost was in alignment with most companies hut the service was bar none the best I've had!