Jessica is very talented . She can immediately sense out your preferences. She has excellent…read morestyle. She is passionate and dedicated to her profession. Strongly recommend. M

Jessica and Josh and their children were very polite…read more Everything went well and love our motorized shades that were needed. Not easy to access but they did it! Josh was kind to hang our wood valances. Very thankful for him and his children

I must say the service for repair was awesome. My blind had to be restrung but I also had two…read morevalances on other blinds that needed to be refixed to the rails, for some reason the clips had snapped. The repaired blind was done and installed within a week. Thomas returned another day to fix the two valances...he came up with an smart way to attached them. Brilliant!!! This was such a pleasant experience...everyone one was so polite and friendly. Kudos to Thomas for going above and beyond to help me! Thank you all. Cathy

Have known Tom and family for about 20 years so when we were remodeling, I contacted him and didn't…read moreshop competitors. BIG BIG mistake. He came to our home in May and we ordered new window coverings for about half our home. Gave him 50% (approx $2,500) down. He said new window coverings would be ready mid July. In July, also gave him one of our existing window coverings to be restrung. Have not heard from him since. Have left numerous texts, phone messages, and even taped notes to his store door. No response at all. Getting very frustrated. My wife is talking about taking legal action against him to recover our down payment. I would never do business with him again and would recommend going elsewhere before giving him any money.

Very disappointed in their service. Brought shades in to be repaired took 3 times longer than they…read moresaid. Do not recommend.

Ordered a Honeycomb shade for my sliding glass door - it came in earlier than expected,…read moreinstallation guys (John and Thor) were great - but there was an issue with the string length, so they ordered for free a replacement and it came quickly as well! I would use them again, and highly recommend them - they make things right with no fuss and in a timely manner! Thanks for the excellent product and service!

Love this place. We remodeled our home, inside and out. After a year of working with many…read morecontractors, Ryan stands out as a seasoned professional. His company answers the phone, shows up on time and works hard. They are reliable and dependable. Ryan has taken care of all of our window coverings - he knows the products, is a knowledgeable consultant and a professional whiz at installation. 5 star service all the way.

Cathi and Ryan were both amazingly patient and understanding, helping to keep my surprise Christmas…read moregift for my husband a secret. They worked with me on timing for measuring the blinds and when it came time for installation, Ryan was super efficient, professional and friendly even helping us with an existing vertical blind that he had installed for previous owners that needed some adjustment. We highly recommend his company. Ryan showed up when he said he would and completed the work in a timely manner. Great product. Great service. We are very grateful indeed.

Update - the new owner Sean and his family got right on my issue as soon s he purchased the…read morebusiness!! The shade is now fixed. Customer service was excellent! I am leaving a 3 star review because this business has had my skylight shade for months and phone calls went unanswered. Shane with Blind Bear just purchased the business and so far they have been amazingly responsive. He came out to diagnose a problem at a rental within hours of calling - he is swamped catching up! I am hoping I can come back and change this to a 5 star soon.

I had several problems with my shades that were installed by "Window Wonders" in Sedona, AZ. First,…read morethis company did show up to fix issues when called. But later, I discovered that "Window Wonders" will deliberately ignore a customer's request for service. I even called the Hunter Douglas main office to place complaint about "Window Wonders" for refusing to come to my home to fix problems that were still under warranty. This period lasted for about 1 year, then he returned to fix problems with the shades he installed. But "Window Wonder's" owner lied to me about the warranty being 5 years, when in fact it's a 7 year warranty & on two occasions he extracted payment from me under false pretenses (the false pretense was his insistence the warranty was for 5 & not 7 years). Now, "Window Wonders" owner has chosen to ignore all my calls & requests for service with lame excuses such as, "I have the flu" or "you are on my list." I've waited months for him to come to my home to fix another problem that should've been covered by warranty, calling his office four or five times, but I can see he's ignoring me for good at this point. I called a handyman to fix the problem. I do not recommend this vendor for the reasons stated. You can also see that Hunter Douglas states warranty is for Lifetime, but cords are 7 years. That should put things into even better perspective.

New construction house. Just had Superior Window Fashions put window treatments on every window and…read moresliding door. Customer service from Valerie and Dylan was great. Valerie help us decide what to get and Dylan installed the window treatments and gave a thorough explanation of how to use the Hunter Douglas motorized shades. Valerie was there to follow up on any issued we had. Very satisfied customer.

They won't honor their warranties. Poor quality shutters. Spent over $13,000 on rolling shutters…read moreand one of them stopped working. I called the company and they said they will not help us because we are in Las Vegas and they no longer work the Vegas area. The shutters are not even 2 years old and it's already malfunctioning. When we purchased the shutters in 2014, we were told that they had a lifetime warranty. Found out the warranty is only as good as the company! Beware!

Initially used FCWC for our bedrooms in a home we recently purchased, a number of the windows are…read moretrapezoid shape. They did a great job on those rooms and were very professional and reasonably priced. We then decided to use them for our large window wall also with trapezoid shaped windows. They did an outstanding job and the windows look great. We would definitely use them again.

This is my second review for this business. My first review was a bit harsh. The job is complete…read moreand I am really happy with my window shades and Curtis addressed my prior concern in my previous review. Thank you for helping me make my home more beautiful!

I have been discouraged by the lack of customer service. I initially spent 7,000 for blinds …read more.. all was fine ... I then ordered 5,000 more in blinds ... this time the customer service follow through has been non existent. I'm still missing a bracket to hold down the chain that opens the blinds. I have been waiting for over a month after initially being told it would be installed within a week. Additionally, the guest room Roman shades are unacceptable workmanship. I have called 4 times to have someone come out to correct this situation. I'm still waiting . I like supporting small companies, however, the lack of customer service prevents me from recommending this company.

Overcharged, mid-measured, show up at the wrong time and the day. Incompetent. Avoid. There are…read moremany installer of blinds. I will fin another installed and complain to Hunter Douglas about the company. Avoid!

I had Smart Window Creations do blinds for my entire home and am extremely satisfied. Aileen the…read moreowner was great to work and had great ideas. The installer Jason is a perfectionist. The blinds look wonderful in my home. I would highly recommend Smart Window Creations. Thank you Aileen for my beautiful and functional blinds.