I must say the service for repair was awesome. My blind had to be restrung but I also had two…read morevalances on other blinds that needed to be refixed to the rails, for some reason the clips had snapped. The repaired blind was done and installed within a week. Thomas returned another day to fix the two valances...he came up with an smart way to attached them. Brilliant!!! This was such a pleasant experience...everyone one was so polite and friendly. Kudos to Thomas for going above and beyond to help me! Thank you all. Cathy

Have known Tom and family for about 20 years so when we were remodeling, I contacted him and didn't…read moreshop competitors. BIG BIG mistake. He came to our home in May and we ordered new window coverings for about half our home. Gave him 50% (approx $2,500) down. He said new window coverings would be ready mid July. In July, also gave him one of our existing window coverings to be restrung. Have not heard from him since. Have left numerous texts, phone messages, and even taped notes to his store door. No response at all. Getting very frustrated. My wife is talking about taking legal action against him to recover our down payment. I would never do business with him again and would recommend going elsewhere before giving him any money.

What a great business. Steve and all of his workers are truly professionals and their work proves…read moreit. We had them come measure and fit window shutters twice at our home. The shutters fit perfect and operate with ease providing light and privacy. A beautiful job! Thanks to all at Blind Brothers for a job well done. We recommend your business to anyone considering window coverings. Gary & Judith R.

We chose Blind Brothers to outfit our new home with HD blinds. Their service from start to finish…read morewas excellent. They continue to offer us amazing service, even a year later. Five stars isn't enough!

We purchased a new home and wanted to add the best window treatments in our opinion which are…read moreplantation shutters. We made the call and Jesse came out and gave us an estimate while providing all the options. We loved what he delivered and made the call, although a few months after the estimate. All expectations were delivered by Jesse and the order was placed. The finished product was delivered maybe a week or so early and we set the appointment for the install. On install day, Josh arrived promptly at the set appointment time and he did an initial walk through for all of the window locations (14 of them). What i thought was a nice touch was that he also set additional expectations that John would be coming out to support this install. When John showed up, the same professionalism delivered from Josh was doubled with John. Long story short, they both got all 14 shutters installed in mush less time than quoted and they look awesome. I highly recommend Blind Brothers for any window treatments in your home!

Very disappointed in their service. Brought shades in to be repaired took 3 times longer than they…read moresaid. Do not recommend.

Very pleasant company to deal with from the sales rep to the installers. I thought they were…read morecompetitively priced and they offer top quality window coverings. Very pleased with our new shutters and shades. Recommended.

The team was very professional and helpful when purchasing new shades. They also serviced my broken…read moreshade and replaced batteries for the remote shades. Would highly recommend them. Good people always helpful

We are building a small home and didn't realize we should have ordered our windows about 5 months…read morein advance because of the Covid domino effect. We had a couple mix ups on the order and this company has really helped us out trying to make everything right. We are still waiting on a couple corrections but we really appreciate how they are handling everything. Thank you all so much for stepping up! Look forward to hearing from you when our last window correction is made and we get the right screens back! Rich and Brenda Severns in Chino Valley.

This business has horrible customer service and support. I called three days in a row, only to be…read moretold on the third day that I needed to reach out to my builder. Why wasn't this communicated on the first call? Why does it take three days to get an answer? Don't waste your money, look for another company that will be there when you have an issue.

Janet and her team at the picture window are great they installed all new wood shutters for us,lots…read moreof detail on the arch windows turned out beautiful, her installers Stephon and Richard are top notch they did great job Thank you Tom g

The customer service is exceptional if you have a small fortune to spend on window coverings. They…read morewere not able to offer what we wanted and provided alternatives. After a quote that was still 5 figures to cover 14 windows with 40% off, we decided to go with someone who was less than half the price and give us exactly what we wanted.

I had all the floors in my house replaced from carpet to vinyl. I also had a bathroom tiled…read more They were very professional. The job was excellent. There were a couple of unforeseen issues technical and layout issues. Together we resolved them. The floors came out better than I had expected. I will be using them again. My suggestion with using any and all contractors on your project. Be patient and expect some unforeseen issues. Work with the contractors and you will be more tan satisfied.

Our wood flooring is beautiful. The tile work was great. But our master closets and all the closets…read moreI am still fuming over. I have never had such incompetent people. I wanted to call them but my husband said he is done. There are rough shelves that snag One closet had essentially pigeon hole cubbies. Also they left off one closet i had told them about. Then they wanted a ridiculous amount to do that one. One closet has now long section for dresses ect. We paid a lot got poor service for the closets. Also got the electric blinds and have had some problems with them. But the service on the blinds has been decent. So no on the closets

Customer service is alive and well at the Shade Gallery. I emailed for a consultation, and Rich…read morecame to our home, measured our windows, and the next day, as promised, provided a quote. Their store thas an excellent selection of the various types of products and all the different fabric choices. We wanted to protect our new furniture from Arizona's blistering sun, so we were able to get a Hunter Douglas fabric that screens out 99% of the UV, but still allows you to visualize what's outside the windows. The blinds came in on time, and Rich scheduled an appointment to install them, plus help us set up the remote so we can control them electronically. Everything was done on time, and very professionally. We are thrilled with the Hunter Douglas shades we purchased, but equally blown away with the professional assistance Rich provided. If you're in need of any sort of window coverings or valances, I would highly recommend the Shade Gallery.

Love this place. We remodeled our home, inside and out. After a year of working with many…read morecontractors, Ryan stands out as a seasoned professional. His company answers the phone, shows up on time and works hard. They are reliable and dependable. Ryan has taken care of all of our window coverings - he knows the products, is a knowledgeable consultant and a professional whiz at installation. 5 star service all the way.