I have been discouraged by the lack of customer service. I initially spent 7,000 for blinds ... all was fine ... I then ordered 5,000 more in blinds ... this time the customer service follow through has been non existent. I'm still missing a bracket to hold down the chain that opens the blinds. I have been waiting for over a month after initially being told it would be installed within a week. Additionally, the guest room Roman shades are unacceptable workmanship. I have called 4 times to have someone come out to correct this situation. I'm still waiting . I like supporting small companies, however, the lack of customer service prevents me from recommending this company. read more
