Update - the new owner Sean and his family got right on my issue as soon s he purchased the…read morebusiness!! The shade is now fixed. Customer service was excellent! I am leaving a 3 star review because this business has had my skylight shade for months and phone calls went unanswered. Shane with Blind Bear just purchased the business and so far they have been amazingly responsive. He came out to diagnose a problem at a rental within hours of calling - he is swamped catching up! I am hoping I can come back and change this to a 5 star soon.

I had several problems with my shades that were installed by "Window Wonders" in Sedona, AZ. First,…read morethis company did show up to fix issues when called. But later, I discovered that "Window Wonders" will deliberately ignore a customer's request for service. I even called the Hunter Douglas main office to place complaint about "Window Wonders" for refusing to come to my home to fix problems that were still under warranty. This period lasted for about 1 year, then he returned to fix problems with the shades he installed. But "Window Wonder's" owner lied to me about the warranty being 5 years, when in fact it's a 7 year warranty & on two occasions he extracted payment from me under false pretenses (the false pretense was his insistence the warranty was for 5 & not 7 years). Now, "Window Wonders" owner has chosen to ignore all my calls & requests for service with lame excuses such as, "I have the flu" or "you are on my list." I've waited months for him to come to my home to fix another problem that should've been covered by warranty, calling his office four or five times, but I can see he's ignoring me for good at this point. I called a handyman to fix the problem. I do not recommend this vendor for the reasons stated. You can also see that Hunter Douglas states warranty is for Lifetime, but cords are 7 years. That should put things into even better perspective.

The customer service is exceptional if you have a small fortune to spend on window coverings. They…read morewere not able to offer what we wanted and provided alternatives. After a quote that was still 5 figures to cover 14 windows with 40% off, we decided to go with someone who was less than half the price and give us exactly what we wanted.

Purchased shades. They have good quality. Better than others I have tried in Cottonwood. I prefer…read morethem. Good customer service.

Very disappointed in their service. Brought shades in to be repaired took 3 times longer than they…read moresaid. Do not recommend.

Ordered a Honeycomb shade for my sliding glass door - it came in earlier than expected,…read moreinstallation guys (John and Thor) were great - but there was an issue with the string length, so they ordered for free a replacement and it came quickly as well! I would use them again, and highly recommend them - they make things right with no fuss and in a timely manner! Thanks for the excellent product and service!

Did excellent job repairing a very large blind. And the price was reasonable. Work was completed in…read moretimeframe promised.

Amazing! From Kyle providing a quote and ordering to Justin installing, the whole job was FABULOS!!…read moreShutters were installed pefecrly and look amazing!

Initially used FCWC for our bedrooms in a home we recently purchased, a number of the windows are…read moretrapezoid shape. They did a great job on those rooms and were very professional and reasonably priced. We then decided to use them for our large window wall also with trapezoid shaped windows. They did an outstanding job and the windows look great. We would definitely use them again.

This is my second review for this business. My first review was a bit harsh. The job is complete…read moreand I am really happy with my window shades and Curtis addressed my prior concern in my previous review. Thank you for helping me make my home more beautiful!

The Blind Bear helped me solve a problem with Hunter-Douglas PowerView Gen 2 blinds with an ASAP…read moredeadline. They were ultra-responsive, efficient and pleasant to work with. Highly recommended!

Shawn and Joey are the Very Best for Shades and Blinds in Sedona. Shawn and his Wife also own a…read moreBlind Bear in Scottsdale. They have represented Hunter-Douglas for many years. You can expect precise measurements, expert knowledge, professional installation (Rick) and a whole lot of integrity with Blind Bear. What a marvelous addition to Sedona! I redecorated my home and am a extremely pleased. Thank You Blind Bear!

I must say the service for repair was awesome. My blind had to be restrung but I also had two…read morevalances on other blinds that needed to be refixed to the rails, for some reason the clips had snapped. The repaired blind was done and installed within a week. Thomas returned another day to fix the two valances...he came up with an smart way to attached them. Brilliant!!! This was such a pleasant experience...everyone one was so polite and friendly. Kudos to Thomas for going above and beyond to help me! Thank you all. Cathy

Have known Tom and family for about 20 years so when we were remodeling, I contacted him and didn't…read moreshop competitors. BIG BIG mistake. He came to our home in May and we ordered new window coverings for about half our home. Gave him 50% (approx $2,500) down. He said new window coverings would be ready mid July. In July, also gave him one of our existing window coverings to be restrung. Have not heard from him since. Have left numerous texts, phone messages, and even taped notes to his store door. No response at all. Getting very frustrated. My wife is talking about taking legal action against him to recover our down payment. I would never do business with him again and would recommend going elsewhere before giving him any money.

Rip off on price and used poor quality products. Rip off company ! Salesperson is commission based…read moreand markups 100% for her self !! Takes months or longer and you can get same quality or better elsewhere!

From the owner: 3 Day Blinds specializes in custom blinds, shades, shutters, and draperies. The company offers a…read morewide variety of styles and materials to choose from, and can create custom window treatments to fit any home décor. 3 Day Blinds also offers a variety of features and options, such as motorized window treatments, room darkening shades, and child safety features. One of the things that sets 3 Day Blinds apart from other window treatment companies is its commitment to customer service. The company offers free no-obligation in-home consultations with a design consultant. Their design consultant will provide expert design advice, take professional measurements, and help coordinate installation. 3 Day Blinds also offers a limited lifetime warranty on their products giving customers extra peace of mind. 3 Day Blinds has a long history of providing high-quality window treatments to satisfied customers. The company is a member of the Better Business Bureau, and has an A+ rating. 3 Day Blinds is also a certified member of the Window Coverings Manufacturers Association (WCMA). If you are looking for custom window treatments that are stylish, functional, and affordable, then 3 Day Blinds is a great option.

Very pleasant company to deal with from the sales rep to the installers. I thought they were…read morecompetitively priced and they offer top quality window coverings. Very pleased with our new shutters and shades. Recommended.

Dan and Joel are the pros in their business, and their prices are very, very competitive. Good…read moreguys...