Blind Wizard was assigned to install my custom shades ordered through Lowes. When they were first installed the installer was messy and I had to follow him around my house picking up all the trash from each and every box he opened. I also was asked to take the boxes of each shade to its proper location in the house because that wasn't part of his job. Sounded crazy, but I did it because I wanted my shades hung.
After an hour or two he had all but one of the inner mount shades installed. MOST of which had a defect or were made wrong. He however did not hang any of the outer mount shades because they were too narrow and if he hung them they would crack the glass. Before he left he had stated he was going to have the entire set re-order due to the issues.
A day or two later he texted me asking to come hang the rest of them because his boss told him to hang them higher than the window so it wouldn't crack the glass. I allowed him to come do that as a temporary solution since my master bedroom is outer mount and we couldn't be without shades for much longer.
It's been about 6 months now and my re-ordered shades are no where to be seen. I've checked with Lowes and they've been in contact with Blind Wizard and nothing has been done.
Blind Wizard came to remeasure twice in the 2022 year and still nothing has been re-ordered.
Pictures show some, but not all of the issues. read more