We went to Woody at Huguenot to make arrangements for a loved one. We had an appt…read more My first impression was the smell of old smoke. It must be in the walls or carpet. We were greeted by the director. We received a brief condolence and was given a quick tour. Then the director became a salesman. Showing off his newly renovated bathrooms, his dreary visitation room with dark drapes and his room for catering room. We sat down to talk about arrangements and was handed a packet of PACKAGES. We could only eliminate 2 items from the package would be invalid. He was sure we wanted the Portrait of our loved one, after refusing it 3 previous times. He pushed the catering , which we said we probably would not be doing. He said it would take 7-10 days to have our loved one cremated, as the body would have to be sent out to a crematory. He said he was off to a golf vacation and no decisions could be made until he returned. I asked for another name should we need something while he was away. He was hesitant, but gave us an assistant. As he walked us out, he said we really would want the caterer as the chicken salad sandwiches are really good. We got in our car and we're stunned. We felt like we had just booked a cruise, not started to prepare our loved ones funeral. We did have the need to call Woody for questions over the next week. The staff was rude, had NO compassion , was put out that we had questions. We needed our loved one transported and they lied about the time our loved one was picked up. Said transport was on the way, when they didn't pick up our loved one for several hours later. We were distraught over the death of our loved one and woody of Huguenot increased our stress. Everyone at Woody at Huguenot have lost their compassion, it is a Buisness for them. They all have obviously been in the Buisness too long and should be replaced. A one star is too high a rating.

If I could give a minus star, I would. not only were they rude after the unexpected death of a…read moreloved one, they were insulting about the size of his body. can you imagine?? Then they lost his ashes. Told my husband they would call when they located him, but did they call ? No. Of course not. We had to hound them. We told them he was being buried out of state in Illinois and needed a burial certificate, and they said we didn't. Okay, we drive two days to Illinois for the funeral, and we can't bury him without a burial certificate. Woody's tries to pretend they didn't know about it. We have to postpone the funeral because Woody's can't get a certificate faxed to the cemetery in time. WTH?

Losing a family member is the toughest thing we have gone through, especially losing our father…read morejust a year ago and now our brother. Morrisett Funeral and Cremation Service came through for us once again! The entire staff are kindhearted and understanding and very accommodating. A funeral and cremation is something no family wishes to go through, but Morrisett helped our family immensely. They took care of everything from beginning to end. They also have exceptional facility, nothing but class. Fatima and Marisa provided such exceptional care and support during one of the most challenging times of our lives. Their compassion and kindness were truly remarkable, and we cannot express enough gratitude for their presence and guidance throughout this journey. They handled the memorial service, transport to church, to cremation of my brother with dignity and respect. They really went above and beyond for my family. Thank you so much to all the wonderful people we encountered at Morrisett! We will forever be thankful for their professionalism and empathy.

My family had such a great experience using Morrissett Funeral home for a loved one service. They…read morewent above and beyond in every aspect to meet our needs during an emotional and difficult time. They are not only compassionate but patient as well. Would highly recommend them!

My friend passed away in 2024. We purchased a date plaque for the marker. After paying 675…read moredollars in 11/24, last week 8/6/25, the staff admitted they had not even ordered the plaque. Maybe an audit should be done to determine how much money they have collected and never provided service/item purchased.

I submitted a review through Yelp last June. My review as well as their response remain on Yelp…read morefor review. In the response, dated 6/7/2021 James Meadows apologized and assured me that the missing scroll had been ordered and would be replaced. He promised a picture once it was installed. On 9/22/2021, I sent an email directly to him (James.Meadows@DignityMemorial.com) as the scroll had still not been provided. I received no response and am not sure Mr Meadows is still employed by Dignity. At this time there is still no scroll on my mother's grave marker. It has now been a year since her passing.

I went here on a Saturday morning. It is free to visit. Took a paid 90-minute historic walking tour…read more(Highlights of Hollywood Cemetery Walking Tour) by The Valentine. Tour started at the entrance and we went to notable spots. We were only 7 in the tour. Our tour guide Doug who has been doing it for 14 seasons was very knowledgeable. He shared interesting facts, architectural/art styles, history of people and places/Richmond. We saw the iron dog, graves of the 2 US presidents (John Monroe's Tomb and John Tyler's Monument), Lewis Ginter Mausoleum, Palmer Chapel Mausoleum (and the overlooks on its sides), among others. It was a nice tour. I learned a lot. If you plan to go there on your own, there's a map from the website that you can download and use where there are markers for the notable spots. Google Maps does not have these spots in it. The restroom can be found on the left shortly after entering the cemetery. Lewis Ginter Mausoleum shows Victorian era architecture. When you peek through the door, you would see the nice Tiffany glass artwork behind. With its history, nice views overlooking the James River, the peaceful and quiet environment, this is a place worth checking out.

Every Richmonder, or person living in the vicinity of Virginia's capital city, should visit…read moreHollywood Cemetery at least once, possibly at least once a year. It's amazing. It's peaceful. It's beautiful. It's historic. It's a great place to take a walk. It's a great place to take photos or sit and read a book. Take a historic tour or read about all the notable tombs, lore and stories related to this cemetery and then take a long walk around with a friend or with your family. Spend a pretty day after work or on the weekend in the Spring, come back in the Fall. Just don't hurry yourself, take your time and absorb one of Richmond's most notable landmarks. The views from the various overlooks, hills, and the vistas overlooking the river and on to downtown are beautiful any time of year. There's no charge for admission, check the daily hours and plan a trip. You'll be glad you did. You'll likely come back.

Not pleased at all with the cost of their cremation services they charged a fee of over 7000.00 for…read morea cremation and we all know that this is just a rip off. Plus, they over charged on the invoice a total of $825.00 in their favor which no one picked up. They also charged for some services that were not even needed. The person that passed away way my brother and yes, I could have done a better job with the arrangements. They just took advantage of his kids. WHAT A REAL RIP OFF and Scotts knows it. I will never recommend them to anyone. Lily D. SHAME ! SHAME ! SHAME !

Scott's funeral home has a very professional friendly staff and performs top notch funeral…read moreservices. I have worked with this company most of my life and look forward to continuing business with them and recommend them to anyone needing funeral home services.

The death of a loved one is a terrible time and, sadly, there are businesses out there ready to…read moretake advantage of you at your worst moments. Not Richmond Cremation. Up-front pricing, no hidden fees, and, while they offer a wide selection of services, they do not try to up-sell you. They give you all the information, let you make your choices, and carry out your wishes at the price they quoted right at the beginning. They are kind, and conscientious. They will work to accommodate your requests for your loved one. And they will follow through, every step of the process, to ensure that you are satisfied. I recommend their services wholeheartedly to anyone.

They were very professional and were able to work within the tight timeline we had. They were about…read morehalf the price of some of the other places. They responded quickly to all of our questions, very easy to work with,highly recommend.

Mimms Funeral Home and Services was truly the most caring and professional funeral home business in…read moreAmerica. Mia Mimms was able to help me with all of my brother funeral services, even though I lived in a Tennessee. The entire staff at Mimms Funeral Home went about compassion and understanding during the lost of my brother. Thanks Mimms from home for giving my brother the best home going services on this planet. In loving memory of my brother VanTerry Maurice Fields, August 22, 1968 - August 27, 2020

Make sure if you make an agreement verbally with this company you get everything in writing. I…read morehave never dealt with such lack of integrity my whole life. They said they would cremate my veteran father, knowing he had no money and neither did the family for 1500. We sent them the check and now they are writing us past due bills for the remaining balance EVEN THOUGH we agreed upon a set price over the phone (I live in Florida so it's not like I can physically go there without buying a plane ticket or driving). My uncle even spoke with management about payment and they said it was ok for us to send a payment IN FULL of 1500. Way to go, taking advantage of a veteran's family like that. When I spoke with the SAME PERSON WHO MADE THE AGREEMENT OVER THE PHONE about the bill I was receiving, she asked me who I spoke with. Umm you!! I spoke with you!!! I guess memories don't work as well when it comes to taking money from people. GOOD JOB!!! THANKS FOR NOTHING !!!