Should have updated a long time ago, i left my mom with them to cremate her they did cremate her…read morebut they gave my moms death certificate to my aunt, i paid for it not her and they didnt have my permission to give it to her. They had to get another one filled out which they lost. After a big ordeal with this company and my husband calling corporate and writing to Better Business Bureau, I got my mothers death certificate. It took a couple of months to get it though. If you ever have any problems speak with Tabitha she goes way beyond to help. I would however never pick this place again they're very unprofessional.

My father passed away several months ago from the writing of this review. It was a strange…read moresituation, in that my father had no life insurance, will nor assets. But his three children wanted to properly claim him, so we opted for the Cremation Society of VA. My sister had been trying to handle this piece of the business. However, she is prone to angry outbursts and had recently cursed me out and hung up on me in a strange fit over something extremely trivial, as she is prone to do. I received a phone message from the cremation society director on the eve before the appointment, stating that he needed all three children to sign the authorization form, but that we didn't all need to be there at the same time. He never mentioned that an appointment had been made to handle this. This was the first communication I received from the society about any authorizations. I was unable to return his call that evening, and he left me another message the following morning, apparently the day of the appointment (as I learned later that day). His message simply stated that he needed all three signatures to proceed and that we could come in at different times. There were no other details in his message - no deadlines, no alternatives. Due to my sister's angry outbursts and the extremely short notice, I opted to go in the next business day to sign the forms so that she would have a chance to cool down. The following business day, I gave the director a call to go in and sign the forms. He didn't call me back that day, so I tried him again the following morning. Around midday he called back and left a very short and curt message stating that he no longer needed my signature. Huh? Less than 48 hours ago, he couldn't move forward without all three signatures. Finding this conflict of communication odd, I called him back again. When I finally reached Mr. Preston that afternoon to ask what had happened, he was very short with me, saying that he really only needed the majority of the children to sign - not all of them as he had stated in his previous message. He also mentioned that they had already closed out the paperwork and it was too late for me to take part in the authorization. This was the very first time I had actually spoken to Mr. Preston, and his tone was quite accusatory. He never once offered condolences for my loss (until I reminded him that I had just lost my father). So I asked him to send the authorization forms for me and my legal council to review, to make sure they could actually move forward without my consent. At first, he refused to send me the forms, but I was finally able to talk him into sending me just a boilerplate of the authorization form. It then became clear to me why he didn't want to send it. The very first sentence of this authorization form reads, "I/We, the undersigned, certify, warrant and represent that I/we have full legal right and authority, and know of no living person who objects to the matters set forth herein or has a superior priority right under state law, to authorize the cremation, processing and disposition of the remains of _______________ (hereinafter referred to as the "Deceased")." OK, last I checked, I am a living person with legal right in this case. And no one told me that there was a deadline in order to have a say in my father's remains or a claim to any of them. So because the Society did not do their due diligence, I get to live the rest of my life knowing that I will never be able to honor my father in this way, because he doesn't get to die a second time. There is no second chance here - it is gone forever in just a short 48 hour window. Would I have changed anything that was authorized? Probably not. But there is a level of respect that is deserved in these situations, and this organization grossly disrespected me, my father and our relationship. This is a VERY poorly run operation if this type of practice can occur. I was treated with gross disrespect and rudeness, and there were no condolences until I asked for them. Who has to ask a funeral home for condolences? This decision on the Society's part to "rush" the authorization will impact me for the rest of my life - it cannot be undone. It has impacted my relationship with my siblings as well, due to the permanence of the actions taken. I would steer clear of this place if you care about your loved ones!

We used them to cremate my wife's remains. They have a beautiful building and are very…read moreprofessional and considerate. Their prices are reasonable, and they were thoroughly reliable. The people who came of our home to pick up my wife were very personable, considerate of our feelings, & professional. I appreciated their assistance in getting death certificates and notifying Social Security of her death.

This company made the passing of my mother and fulfilling her final wishes an easy process. They…read moretook care of every aspect of the service with care and respect.

EDITED REVIEW. TODAY, 3-10-26, I am happy to say the Cremation Society got in touch with me and…read moreimmediately gave me the opportunity to write a proper obituary for my husband and they have it live on their website. This is quite a relief for me and my family. Thank you so very much! I requested NO OBITUARY as it was what my husband wanted. These people STILL RAN AN OBIT WITHOUT TELLING ME AND IT HAS NO INFORMATION IN IN AT ALL! Freaking cremation society has wreaked havoc in my family! Totally unacceptable! You should be informing people of what you are doing! THIS NEEDS TO BE CORRECTED AND I AM CALLING FOR AN APPOINTMENT TO MAKE THIS RIGHT. Freaking idiot taking advantage of people while they are grieving! UNACCEPTABLE!

We needed these services in April 2026. We called and two very kind and respectful young men came…read moreto take care of our father. Holly Chilton was our case worker and we cannot thank her enough. She was very informed, responded quickly to any questions we had and took care of everything in a respectful and kind manner. This company was recommended to us by other families at the care facility and we are so glad we contacted them. Highly recommend!

From beginning to end Woody's funeral home was amazing. Brooke O'Gara was top notch! She went over…read moreand beyond. Had conversations she didn't have to have, showed compassion throughout, and made sure no stone went unturned. Although Brooke could not be at the service she made sure Brandon had everything he needed the day of and he was great. Everything was beautiful! I can't thank Woody's enough especially Brooke!!!

This is a difficult gig. A necessary evil. It's tough comforting the bereaved. Death is a…read morebummer. Recently, we lost a friend to lasting sleep and came to this funeral home for the service. Parking was plentiful. There was construction going on so we weren't sure where to enter. It would have been nice to have an attendant outside directing. Inside, the place was pin drop quiet, cavernous, dim, pristine and still, as you might expect. A somber funeral director lead us to a guest book to sign in. At the table, a basket containing pocket sized tissues were on hand. Nice touch. I always forget Kleenex. The folks at Woody's were welcoming and necessarily solemn. Our grave expressions were met by sympathetic nods. The chapel was ample enough to fill a grieving crowd. Sadly, my friend's funeral took up just a few pews. Boxes of tissues were at the seats as well. After a stirring, thought provoking Bible based talk, peppered with sweet anecdotes of our friend, the pall bearers lined up. One of the directors hurriedly lead us to our cars for the procession to the burial site. Calm down, what's the rush, my friend wasn't going anywhere. Thus, I was dismayed to find that the lady directing the cars (headlights and flashers on) left our car out and we were in liWe had to take an alternate route to the cemetery and actually got there first, before the procession. Awkward... that could've gone smoother. I'm sure the people here do everything they can to make a sad occasion easier to cope with and provide some solace, but I got a strange suspicion that they were shuffling us out because of another service was heading in. Death waits for no one. I'm not saying I'm looking forward to coming back here ... that, too, would be awkward. Update: After a sincere, respectful and professional response from the manager at Woody's, I've added a star to my review. Their diligence in addressing my concerns shows that they strive for excellence and want to please their patrons. Thank you.

My experience with them was horribly tragic. Take your loved one somewhere else. Anywhere but here…read more They are very unprofessional, unsympathetic, rude and sloppy.. Save yourself some serious grief. .. Don't use this service. You'll regret it. I do.

In a world where death and funerals are big business, Kathy and Chuck are more about providing…read moreincredibly compassionate professional service at a time when you need it most and are most vulnerable. Highly recommend.

This is specific for the Hull St location. This experience…read morehappened in November but I was so upset that I wanted to wait to calm down before reviewing. My grandmother passed and Bliley's handled the viewing and transfer to Amelia Veterans Cemetery for the service. I ordered a large standing heart to be displayed at her viewing on their site. When I arrived to the viewing it was not there and I spoke with a young man who seemed unconcerned who suggested I call the florist. I explained that I did not know who the florist was as I had ordered through them. He went to an office and wrote down the phone number of a local florist and said I should call them in the morning. I explained to him that the funeral service was in the morning. All of this concerned me that he seemed to be unaware of as he was standing in front of the room for her viewing where all of this was posted. I was very upset that one side of her casket was bare as the other standing arrangement my cousin ordered was there but my matching one was missing for the viewing but the young man assured me that the florist could get it to the service in the morning. Somehow I knew this was impossible if I was calling them when they opened barely an hour before her funeral. But I still called in the morning and surprise, the florist did not have the order and could not help me. I called Bliley's and spoke with someone and explained what had happened again- they were unaware of the issue from the night before so it was like starting from scratch. They then directed me to an outside company that manages their Tribute Wall and said they would call me back. I contacted the other company who acknowledged that they had taken the payment the week prior but that at this point it was too late to send the arrangement to the funeral. You don't say! They said "I guess we will issue you a refund". I said I guess you'd better. I would like to point out that I was calm and courteous during each of these interactions and only during the viewing when I noticed the missing arrangement was I slightly teary eyed because it was the viewing after all. But not ONCE did anyone from Bliley's or their payment processor apologize or say anything resembling an I'm sorry for ruining your memory of your grandmother's service. Not only did they not apologize, Bliley's staff never called me back or even attempted to make the situation right and have the flowers at the service. For something as important as a memorial service or viewing I won't ever recommend a business that ignores issues and doesn't even try to rectify them. Oh I almost forgot! Because they processed my refund they removed the post that I made when I ordered the arraignment on their Tribute Wall from my kids to their great grandmother.

I cannot say enough how much we appreciate everything Bliley Funeral Homes' did for us after my…read morefather's passing. The moment we reached out to Eric, he made the family and mainly our mother very comfortable on the next steps. My father passed away in November and Eric was knowledgeable and informative on what to expect regarding COVID 19 restrictions. Good example, because of COVID restrictions, we ran into a few hiccups with the cemetery with my father being buried with Military Honors. Eric quickly made a phone call and without missing a beat, our father was buried with Military Honors. The feature of LIVE Streaming as perfect as we had a fair amount of family not able to travel or attend because of COVID. Everyone from the moment my father was picked up from hospice care to the last moment at the cemetery were professional, caring, and kind. Thank you for being here for us during our difficult time.

Not pleased at all with the cost of their cremation services they charged a fee of over 7000.00 for…read morea cremation and we all know that this is just a rip off. Plus, they over charged on the invoice a total of $825.00 in their favor which no one picked up. They also charged for some services that were not even needed. The person that passed away way my brother and yes, I could have done a better job with the arrangements. They just took advantage of his kids. WHAT A REAL RIP OFF and Scotts knows it. I will never recommend them to anyone. Lily D. SHAME ! SHAME ! SHAME !

Scott's funeral home has a very professional friendly staff and performs top notch funeral…read moreservices. I have worked with this company most of my life and look forward to continuing business with them and recommend them to anyone needing funeral home services.

We attended a funeral of a friend and were in disbelief at the unprofessional and rude behavior…read more Not only that, but we were insulted while we were there. I really cannot even believe it. Horrible place and horrible people

I would be more interested in your services if you would post a price list, as you are supposed to…read moredo. These electronic standards should be enforced, so the public can comparison shop and become educated about the process and cost BEFORE having to sign up for meetings/calls.