EDITED REVIEW. TODAY, 3-10-26, I am happy to say the Cremation Society got in touch with me and…read moreimmediately gave me the opportunity to write a proper obituary for my husband and they have it live on their website. This is quite a relief for me and my family. Thank you so very much! I requested NO OBITUARY as it was what my husband wanted. These people STILL RAN AN OBIT WITHOUT TELLING ME AND IT HAS NO INFORMATION IN IN AT ALL! Freaking cremation society has wreaked havoc in my family! Totally unacceptable! You should be informing people of what you are doing! THIS NEEDS TO BE CORRECTED AND I AM CALLING FOR AN APPOINTMENT TO MAKE THIS RIGHT. Freaking idiot taking advantage of people while they are grieving! UNACCEPTABLE!

We needed these services in April 2026. We called and two very kind and respectful young men came…read moreto take care of our father. Holly Chilton was our case worker and we cannot thank her enough. She was very informed, responded quickly to any questions we had and took care of everything in a respectful and kind manner. This company was recommended to us by other families at the care facility and we are so glad we contacted them. Highly recommend!

From beginning to end Woody's funeral home was amazing. Brooke O'Gara was top notch! She went over…read moreand beyond. Had conversations she didn't have to have, showed compassion throughout, and made sure no stone went unturned. Although Brooke could not be at the service she made sure Brandon had everything he needed the day of and he was great. Everything was beautiful! I can't thank Woody's enough especially Brooke!!!

This is a difficult gig. A necessary evil. It's tough comforting the bereaved. Death is a…read morebummer. Recently, we lost a friend to lasting sleep and came to this funeral home for the service. Parking was plentiful. There was construction going on so we weren't sure where to enter. It would have been nice to have an attendant outside directing. Inside, the place was pin drop quiet, cavernous, dim, pristine and still, as you might expect. A somber funeral director lead us to a guest book to sign in. At the table, a basket containing pocket sized tissues were on hand. Nice touch. I always forget Kleenex. The folks at Woody's were welcoming and necessarily solemn. Our grave expressions were met by sympathetic nods. The chapel was ample enough to fill a grieving crowd. Sadly, my friend's funeral took up just a few pews. Boxes of tissues were at the seats as well. After a stirring, thought provoking Bible based talk, peppered with sweet anecdotes of our friend, the pall bearers lined up. One of the directors hurriedly lead us to our cars for the procession to the burial site. Calm down, what's the rush, my friend wasn't going anywhere. Thus, I was dismayed to find that the lady directing the cars (headlights and flashers on) left our car out and we were in liWe had to take an alternate route to the cemetery and actually got there first, before the procession. Awkward... that could've gone smoother. I'm sure the people here do everything they can to make a sad occasion easier to cope with and provide some solace, but I got a strange suspicion that they were shuffling us out because of another service was heading in. Death waits for no one. I'm not saying I'm looking forward to coming back here ... that, too, would be awkward. Update: After a sincere, respectful and professional response from the manager at Woody's, I've added a star to my review. Their diligence in addressing my concerns shows that they strive for excellence and want to please their patrons. Thank you.

My experience with them was horribly tragic. Take your loved one somewhere else. Anywhere but here…read more They are very unprofessional, unsympathetic, rude and sloppy.. Save yourself some serious grief. .. Don't use this service. You'll regret it. I do.

In a world where death and funerals are big business, Kathy and Chuck are more about providing…read moreincredibly compassionate professional service at a time when you need it most and are most vulnerable. Highly recommend.

When my wife passed away Katie was my point of contact and immediately helped me in the most…read morecompassionate way to navigate through this process,every detail was explained.She was there from start to finish in the most caring and compassionate way.This really is 10+ star review.Highly recommend her for your preplanning or immediate needs,tysm Katie,reagards,Fred

Westhampton Memorial left off an " emblem" on my mothers…read moreUrn .... first secondly put on the WRONG DATE Of BIRTH!!! So the day of her memorial service... suddenly it's a big "" oh we are so sorry!" How do you mess these two very important things up? BC THEY DONT CARE!!! Then CAROLYN M. Has the nerve to say... it wasn't her, she didnt know we wanted an " emblem" ... how would i even have known an " emblem" was an option if not asked. We had issues with these people in 1996 with our father's burial as well... why did we choose them again? it was already paid for when my father passed. they were vacuuming when we arrived at 12. for the service. Would NEVER RECOMMEND THIS PLACE AGAIN EVER!

Scott, at Roselawn did a fantastic job listening to me and my family. He was very empathetic and…read morewas very patient with us. He took the time to design the perfect head stone for my mother. We highly recommend him.

From the owner: Roselawn was started in 1958 and provides the best value cemetery services and memorial creation in…read morethe Richmond city area

The death of a loved one is a terrible time and, sadly, there are businesses out there ready to…read moretake advantage of you at your worst moments. Not Richmond Cremation. Up-front pricing, no hidden fees, and, while they offer a wide selection of services, they do not try to up-sell you. They give you all the information, let you make your choices, and carry out your wishes at the price they quoted right at the beginning. They are kind, and conscientious. They will work to accommodate your requests for your loved one. And they will follow through, every step of the process, to ensure that you are satisfied. I recommend their services wholeheartedly to anyone.

They were very professional and were able to work within the tight timeline we had. They were about…read morehalf the price of some of the other places. They responded quickly to all of our questions, very easy to work with,highly recommend.

I would like to sincerely thank the team at Bliley's Funeral Homes - Staples Mill for the…read morephenomenal Celebration of Life service they provided for my mother in February 2026. Since 2023, Bliley's has truly become an extension of our family, caring for several of my loved ones with the utmost respect, compassion, and professionalism. The arrangements for my mother's visitation, funeral service, repast reception, and cremation were beautifully coordinated and thoughtfully executed. Every detail was handled with care, and their ability to anticipate our needs brought comfort during such a difficult time. The team I had the pleasure to work with was Daniel, Jason, and Angela. They were patient, compassionate, flexible, and truly a one-stop resource that families can trust. I am deeply grateful for Bliley's continued support over the years, and I wholeheartedly recommend their services to anyone seeking professional, dignified, and caring funeral services.

My appointment today at Bliley's Staples Mill was very comforting and extremely helpful regarding…read morepolicy details, services and options for our funerals that we purchased. Susan was absolutely wonderful- very compassionate and Mr. Chuck Christopher was considerate, detail oriented and very patient with all my questions. I have nothing to fear about leaving when my time comes since all the preparations and assurances from Bliley's reassures me that my family will have no burdens at all. God bless Bliley's - professional, efficient AND caring!

Should have updated a long time ago, i left my mom with them to cremate her they did cremate her…read morebut they gave my moms death certificate to my aunt, i paid for it not her and they didnt have my permission to give it to her. They had to get another one filled out which they lost. After a big ordeal with this company and my husband calling corporate and writing to Better Business Bureau, I got my mothers death certificate. It took a couple of months to get it though. If you ever have any problems speak with Tabitha she goes way beyond to help. I would however never pick this place again they're very unprofessional.

My father passed away several months ago from the writing of this review. It was a strange…read moresituation, in that my father had no life insurance, will nor assets. But his three children wanted to properly claim him, so we opted for the Cremation Society of VA. My sister had been trying to handle this piece of the business. However, she is prone to angry outbursts and had recently cursed me out and hung up on me in a strange fit over something extremely trivial, as she is prone to do. I received a phone message from the cremation society director on the eve before the appointment, stating that he needed all three children to sign the authorization form, but that we didn't all need to be there at the same time. He never mentioned that an appointment had been made to handle this. This was the first communication I received from the society about any authorizations. I was unable to return his call that evening, and he left me another message the following morning, apparently the day of the appointment (as I learned later that day). His message simply stated that he needed all three signatures to proceed and that we could come in at different times. There were no other details in his message - no deadlines, no alternatives. Due to my sister's angry outbursts and the extremely short notice, I opted to go in the next business day to sign the forms so that she would have a chance to cool down. The following business day, I gave the director a call to go in and sign the forms. He didn't call me back that day, so I tried him again the following morning. Around midday he called back and left a very short and curt message stating that he no longer needed my signature. Huh? Less than 48 hours ago, he couldn't move forward without all three signatures. Finding this conflict of communication odd, I called him back again. When I finally reached Mr. Preston that afternoon to ask what had happened, he was very short with me, saying that he really only needed the majority of the children to sign - not all of them as he had stated in his previous message. He also mentioned that they had already closed out the paperwork and it was too late for me to take part in the authorization. This was the very first time I had actually spoken to Mr. Preston, and his tone was quite accusatory. He never once offered condolences for my loss (until I reminded him that I had just lost my father). So I asked him to send the authorization forms for me and my legal council to review, to make sure they could actually move forward without my consent. At first, he refused to send me the forms, but I was finally able to talk him into sending me just a boilerplate of the authorization form. It then became clear to me why he didn't want to send it. The very first sentence of this authorization form reads, "I/We, the undersigned, certify, warrant and represent that I/we have full legal right and authority, and know of no living person who objects to the matters set forth herein or has a superior priority right under state law, to authorize the cremation, processing and disposition of the remains of _______________ (hereinafter referred to as the "Deceased")." OK, last I checked, I am a living person with legal right in this case. And no one told me that there was a deadline in order to have a say in my father's remains or a claim to any of them. So because the Society did not do their due diligence, I get to live the rest of my life knowing that I will never be able to honor my father in this way, because he doesn't get to die a second time. There is no second chance here - it is gone forever in just a short 48 hour window. Would I have changed anything that was authorized? Probably not. But there is a level of respect that is deserved in these situations, and this organization grossly disrespected me, my father and our relationship. This is a VERY poorly run operation if this type of practice can occur. I was treated with gross disrespect and rudeness, and there were no condolences until I asked for them. Who has to ask a funeral home for condolences? This decision on the Society's part to "rush" the authorization will impact me for the rest of my life - it cannot be undone. It has impacted my relationship with my siblings as well, due to the permanence of the actions taken. I would steer clear of this place if you care about your loved ones!

We attended a funeral of a friend and were in disbelief at the unprofessional and rude behavior…read more Not only that, but we were insulted while we were there. I really cannot even believe it. Horrible place and horrible people

I would be more interested in your services if you would post a price list, as you are supposed to…read moredo. These electronic standards should be enforced, so the public can comparison shop and become educated about the process and cost BEFORE having to sign up for meetings/calls.