I recently moved to the Richmond area and wanted to modify my final planning which I had with…read moreanother company where I used to live. I met with Mr. Charles "Chuck" Christopher who listened intently to my wishes. I was impressed by Chuck's ability to provide me with a range of services offered by Bliley's without making me feel pressured in any way. Rather, I found Chuck easily created a plan and procedure that is tailored made to my desires. I was made to feel welcomed at Bliley's and my wishes were respected. I feel very good about all the services Bliley will provide and trust them to do an excellent job when the time comes.

This experience happened in November but I was so upset that I wanted to wait to calm down before…read morereviewing. My grandmother passed and Bliley's handled the viewing and transfer to Amelia Veterans Cemetery for the service. I ordered a large standing heart to be displayed at her viewing on their site. When I arrived to the viewing it was not there and I spoke with a young man who seemed unconcerned who suggested I call the florist. I explained that I did not know who the florist was as I had ordered through them. He went to an office and wrote down the phone number of a local florist and said I should call them in the morning. I explained to him that the funeral service was in the morning. All of this concerned me that he seemed to be unaware of as he was standing in front of the room for her viewing where all of this was posted. I was very upset that one side of her casket was bare as the other standing arrangement my cousin ordered was there but my matching one was missing for the viewing but the young man assured me that the florist could get it to the service in the morning. Somehow I knew this was impossible if I was calling them when they opened barely an hour before her funeral. But I still called in the morning and surprise, the florist did not have the order and could not help me. I called Bliley's and spoke with someone and explained what had happened again- they were unaware of the issue from the night before so it was like starting from scratch. They then directed me to an outside company that manages their Tribute Wall and said they would call me back. I contacted the other company who acknowledged that they had taken the payment the week prior but that at this point it was too late to send the arrangement to the funeral. You don't say! They said "I guess we will issue you a refund". I said I guess you'd better. I would like to point out that I was calm and courteous during each of these interactions and only during the viewing when I noticed the missing arrangement was I slightly teary eyed because it was the viewing after all. But not ONCE did anyone from Bliley's or their payment processor apologize or say anything resembling an I'm sorry for ruining your memory of your grandmother's service. Not only did they not apologize, Bliley's staff never called me back or even attempted to make the situation right and have the flowers at the service. For something as important as a memorial service or viewing I won't ever recommend a business that ignores issues and doesn't even try to rectify them. Oh I almost forgot! Because they processed my refund they removed the post that I made when I ordered the arraignment on their Tribute Wall from my kids to their great grandmother.

Losing a family member is the toughest thing we have gone through, especially losing our father…read morejust a year ago and now our brother. Morrisett Funeral and Cremation Service came through for us once again! The entire staff are kindhearted and understanding and very accommodating. A funeral and cremation is something no family wishes to go through, but Morrisett helped our family immensely. They took care of everything from beginning to end. They also have exceptional facility, nothing but class. Fatima and Marisa provided such exceptional care and support during one of the most challenging times of our lives. Their compassion and kindness were truly remarkable, and we cannot express enough gratitude for their presence and guidance throughout this journey. They handled the memorial service, transport to church, to cremation of my brother with dignity and respect. They really went above and beyond for my family. Thank you so much to all the wonderful people we encountered at Morrisett! We will forever be thankful for their professionalism and empathy.

My family had such a great experience using Morrissett Funeral home for a loved one service. They…read morewent above and beyond in every aspect to meet our needs during an emotional and difficult time. They are not only compassionate but patient as well. Would highly recommend them!

We went to Woody at Huguenot to make arrangements for a loved one. We had an appt…read more My first impression was the smell of old smoke. It must be in the walls or carpet. We were greeted by the director. We received a brief condolence and was given a quick tour. Then the director became a salesman. Showing off his newly renovated bathrooms, his dreary visitation room with dark drapes and his room for catering room. We sat down to talk about arrangements and was handed a packet of PACKAGES. We could only eliminate 2 items from the package would be invalid. He was sure we wanted the Portrait of our loved one, after refusing it 3 previous times. He pushed the catering , which we said we probably would not be doing. He said it would take 7-10 days to have our loved one cremated, as the body would have to be sent out to a crematory. He said he was off to a golf vacation and no decisions could be made until he returned. I asked for another name should we need something while he was away. He was hesitant, but gave us an assistant. As he walked us out, he said we really would want the caterer as the chicken salad sandwiches are really good. We got in our car and we're stunned. We felt like we had just booked a cruise, not started to prepare our loved ones funeral. We did have the need to call Woody for questions over the next week. The staff was rude, had NO compassion , was put out that we had questions. We needed our loved one transported and they lied about the time our loved one was picked up. Said transport was on the way, when they didn't pick up our loved one for several hours later. We were distraught over the death of our loved one and woody of Huguenot increased our stress. Everyone at Woody at Huguenot have lost their compassion, it is a Buisness for them. They all have obviously been in the Buisness too long and should be replaced. A one star is too high a rating.

If I could give a minus star, I would. not only were they rude after the unexpected death of a…read moreloved one, they were insulting about the size of his body. can you imagine?? Then they lost his ashes. Told my husband they would call when they located him, but did they call ? No. Of course not. We had to hound them. We told them he was being buried out of state in Illinois and needed a burial certificate, and they said we didn't. Okay, we drive two days to Illinois for the funeral, and we can't bury him without a burial certificate. Woody's tries to pretend they didn't know about it. We have to postpone the funeral because Woody's can't get a certificate faxed to the cemetery in time. WTH?

The death of a loved one is a terrible time and, sadly, there are businesses out there ready to…read moretake advantage of you at your worst moments. Not Richmond Cremation. Up-front pricing, no hidden fees, and, while they offer a wide selection of services, they do not try to up-sell you. They give you all the information, let you make your choices, and carry out your wishes at the price they quoted right at the beginning. They are kind, and conscientious. They will work to accommodate your requests for your loved one. And they will follow through, every step of the process, to ensure that you are satisfied. I recommend their services wholeheartedly to anyone.

They were very professional and were able to work within the tight timeline we had. They were about…read morehalf the price of some of the other places. They responded quickly to all of our questions, very easy to work with,highly recommend.

We had multiple issues with communication and attention to detail. Communication suffered as we…read morewere not alerted when the cremation process was complete - which is critical to timely publication of an obituary and scheduling a funeral. Lack of attention to detail appeared with multiple errors when the obituary was posted (I had to identify the problems and ask for them to be corrected), the wrong date of death was included in the visitation programs provided by the funeral home, and multiple cremation certificates were needed due to incorrect information on the original certificate.

I regret seeing my daughter at her wake. Funeral home did a horrendous job. She was gray and…read moredecaying and smelled. A complete disservice to her inner and outer beauty. Hard enough losing your oldest daughter. I wouldn't recommend this place to my worst enemy. Disgraceful.

Not pleased at all with the cost of their cremation services they charged a fee of over 7000.00 for…read morea cremation and we all know that this is just a rip off. Plus, they over charged on the invoice a total of $825.00 in their favor which no one picked up. They also charged for some services that were not even needed. The person that passed away way my brother and yes, I could have done a better job with the arrangements. They just took advantage of his kids. WHAT A REAL RIP OFF and Scotts knows it. I will never recommend them to anyone. Lily D. SHAME ! SHAME ! SHAME !

Scott's funeral home has a very professional friendly staff and performs top notch funeral…read moreservices. I have worked with this company most of my life and look forward to continuing business with them and recommend them to anyone needing funeral home services.

When someone close to you passes away, all most people want is for the process of death care to be…read moreeasy. WA Heartman were all of the things for our family. We went to pick out a headstone and calculate costs. The staff was so very helpful and professional. I recommend.

From the owner: W. A. Hartman Memorials LLC, located in Charlottesville VA, has more than 75 years of experience in…read moregranite, marble and bronze monuments and memorials. We understand the importance of preserving the memory of loved ones, and our commitment is to those who work represents. We offer quality monuments and memorials to meet a wide range of needs, including: Government markers Memorial walls Beveled markers Slant grave markers Flush markers Cremation monuments and markers Bench memorials Infant gravestone markers We also offer repair services, ranging from chip repair and cleaning to graffiti removal and base resetting. At W. A. Hartman Memorials, we work for those who love and remember. Call W. A. Hartman Memorials today.

Amazing staff at Merchants Hope. They were very helpful, compassionate and knowledgeable.read more

From the owner: At Merchants Hope, we offer several ways to memorialize your loved ones including, but not limited…read moreto, full ground burials, cremation burials, private estates, cremation niche wall, scattering, and benches.