JenJuice is the worst! This may be a long post, but I want to make my experience clear.
I hate to be "that girl" & I never write reviews, but I have time today. I'm upset at not only the service, the timing, the shotty work, but her EXTREME UNPROFESSIONALISM. Myself & 3 other friends found Jen on IG around March. She was offering Gift Cards for 1/2 off. We took this opportunity & were excited to plan out our tattoos. My wedding was coming up, so I wanted something fresh before the wedding I bought 3 Gift cards, I paid $350 for $700 worth of work I texted her back & forth to get pricing for what I wanted & bought gift cards based on what I was told. We all did.
Booking with her
We had to wait obviously due to COVID-19 . When shops were back open she posted on her IG story (where she apparently does most of her business) that she had a quick opening. I contacted her via text and she got me an appt a month out (in August). She didn't even remember our conversation when I got there, I had to show her our text thread to remind her. It was a chest tattoo and I loved it, however the bottom of it was blurry. I decided to wait until my next appt to have her fix it. She contacted me through email to set up a date in Sept. Morning of my appt she cancelled due to a headache I contacted her the next day to see how she was feeling and if we could set up a new date. She got snippy saying she will contact ME, so again I had to wait on her. I finally got an Oct appt. Keep in mind I bought my GC in May.
Appt
1st appt ran smooth. When I left I was satisfied with what she had done
2nd appt - SHE CANCELLED DAY OF
3rd appt - SHE CANCELLED
4th appt - when I got there, I told her about my blur from the last tattoo and she stated she did not have time for that and we will do that on my NEXT appt because she was on a time crunch & the outline will only be done today.
I was taken back but just wanted to get it done. My appt was scheduled for 4 hours but the outline was only 2 (What about this time crunch?).
Here's where it gets spicy...
She told me to EMAIL her to get the link to schedule my 2nd session.
I did... NO RESPONSE... I texted her... NOTHING ... I asked my girls if they had the link. They sent it but now it's asking for $100 booking fee. (remember I have my GC) so I texted her how does that work... NO RESPONSE. After a few days I just asked for a refund on my GC.... NO RESPONSE. My friend went through something similar the same night where she was texting Jen asking valid questions about getting in soon and ending up requesting a refund also. Jen agreed to the refund. My friend called me to see if I ever got a response and told me what was happening. So I text Jen AGAIN asking if there select people that get refunds because I have been asking for a week now. NOTHING ON HER SITE OR THE ACTUAL GIFT CARD SAID NO REFUNDS when we initially purchased the cards. She told me that my friend refund was voided because of me bringing it up, refused to refund both of us and told us to dispute it with our banks. Like what?!
So, I get to work and my friend is there. She is also texting Jen back and forth and Jen was disrespectful not only in my text but hers.
This is the same friend that told us about Jen resulting in us spending around $1300 to get tatted by her. To trust her with putting permanent ink on our bodies and this is how she treated us.
Its approaching a YEAR since we purchased them and 3 of the 4 don't have the work we paid for. I have just an OUTLINE that's shotty and needs to be finished. Now she's posting subliminal messages on her IG story saying that we are in our feelings with a middle finger up, also stating her Girlfriend is a patient client.. like how patient do you need us to be ....wait until 2022? How UNPROFESSIONAL and CHILDISH! I have all text, emails, screenshots and pictures of her work and conversations. I will be taking this to small claims. It's not about the money it's how she does business.
The SHOP itself is great. Has nothing to do with her. I don't know the owner, but he has a good thing. Just NOT with her. read more
