Vets practice on Farnham road which alongside their standard practice offers 24 hour emergency…read morehelp. They were fantastic when we took one of our gerbils to them. They were equally fantastic when we called them in the small hours of the morning after witnessing a cat being run over, took the cat to the vets and they saw to it. They even gave us a courtesy call the next day to update us on the cat.

Great staff, always helpful and sensitive when dealing with stressful times for their human…read morecustomers.

These vets definitely come recommended by me. All the vets I have seen there have been very…read morehelpful. I have small rodents and so you worry that vets are only interested in cats and dogs, but everyone here has been very good and have helped keep my pets happy and healthy. They are also willing to try new treatments and will take suggestions from me about suitable medication or treatment. Prices are reasonable and very fair (eg they don't tend to charge for a quick check up if your pet has already seen the vet for the same thing).

My Mum and Dad have been going to this vet for about 14 years. They have helped us with Oliver…read more(cat), Felix (cat), Henry (dog), Doris (chicken), Pheobe (cat), Tabitha (cat) and Rosie (cat) over the years and being such animal lovers that we are they alway are sensitive. We have even called them up in the middle of the night with an injured bird that one of the cats have brought in and they never seem phased or troubled by this. They can be expensive if you don't have pet insurance but you know that your animal is being looked after. There is a nice little car park outside so it's not not traumatic getting your animal there and they have really helpful reception staff. Thank you Moor Cottage!

Have only recently joined this Vets, after coming here we have been highly impressed with the…read morefriendliness and welcoming approach they have given, genuinely interested in the dogs, we have 2 greyhounds Ace and Polly. Today they went the extra mile as on our way to have there boosters we got a flat tyre, they was so helpful let us sit in the waiting room offered us cups of tea and gave our dogs beds to lie on while we waited for breakdown service to change tyre on our car. Would heighly commend this Vet, best we have we ever been to. Thanks you so much From Gillian and David Coombes

We use this vet for our two cats. It was originally recommended to me by a friend who is a vet but…read morehas moved and now lives too far away to be our vet. I like that this is a small practice with staff who genuinely care about the animals rather than profit which can be a problem with some of the larger chain type of practices. I have always managed to get a same day appointment when needed one of my cats is often getting himself into scrapes and has needed quite a few visits over the years. I do find this to be a lovely friendly caring place and we will continue to use it for as long as we have animals.

This is my local vet and my cat seems quite happy to go there! The vets and technicians are…read morewonderful. Always helpful and cheery. The only things is that the waiting room is quite small and can get backed up. Quite often there is a wait and sometimes there is nobody behind the reception desk. I wish people who had dogs would keep them next to them as it can be frightening for chidren and cats to go past. The fees are good and the vet is lovely, so I continue going there.

What a great little place this is! I have been taking my…read moredog here for the last couple of years and can't really fault it. The staff are just wonderful, very friendly and helpful, and they are happy to take a bit of time to explain things to you or reassure you of anything. Very highly recommended

since being taken over by Andrew this vets has been totally transformed, gone are the grubby walls…read moreand rather dismal parking; instead all the windows have been replaced, the walls painted, the gardens plantedwhat a difference! Now the practise itself is as welcoming as the staff. Andrew really knows his stuff and the animal's welfare is paramount for him. The charges have been reduced and they now do homeopathic remedies along with the medical ones. I would never trust my animals anywhere else!

We came upon this independantly owned vet surgery after having bad experiences with 2 other vets,…read moreand I'm so glad we did. We bought our first ever pet, a german shepherd puppy, and were panicked when we noticed a cyst between 2 of his fingers. We took him to a local vet and they spent 2 minutes looking at his paw and without even explaining or asking us, booked him for surgery the next day and injected him with painkillers and anti-biotics. Having felt that we were being taken for a ride we made an appointment with the pets practice for a second opinion. The nurses were helpful and polite, and a convenient appointment time was very easy to arrange as they open later than most vets. Our vet, Kylie, was really wonderful about everything. We told her our concerns, and she examined him, and told us professionally, but also kindly, what we did and didn't need to worry about. We also got to discuss some of our other concerns as first time pet owners, and she was very helpful. For example, she in the course of the appointment had noticed he had dry skin and that he was a slightly under weight and we may want to consider a different diet. We didn't feel pressured or guilted into doing anything, and she didn't just add things to the bill like the other vet, but I was happy that she took the initiative to notice and let us know. I think what annoyed me about the others is that they didn't respect their ethical and professional boundaries, and it was so in tune with the stories you hear about vet's being scam artists (there was an episode of panorama about it). At the end of everything she decided to prescribe a course of antibiotics, which seemed more sensible than cutting into him at the first oppurtunity like the other vet. Her manner with us and our puppy inspired our confidence in her. We did change the diet which not only adressed the skin and weight issue, but his distaste towards his food which we had noticed. I can't say enough good things about this place. It's convenient as it opens late, has parking, and is easy to get to. It's always clean and a nice environment. We decided to our dog to the puppy class was good, and it was nice to hear about advice and training directly from a vet, and it turns out that this is the only place with a vet-led training class in this area. Since then our poor puppy has a few medical issues, in each case the advice was always good, and we felt safe trusting them as we felt that they really did have our pet's best interest at heart.

This place was so wonderful. After a not so great experience. Super thankful for this veterinary…read moreoffice. From start to finish I would highly recommend their services. We had been looking for a vet for Brooking. I can finally report here that these people know what their doing and go above and beyond. They're very understanding with your individual needs as well as happy to explain in detail what your pet is having done. They also get your appointment finished in reasonable timing. Excellent customer service. Paulo is so nice, professional, and caring to your animal. Brooking, was so happy and well taken care of. I can't begin to Thank You, See you again soon 5*

my first visit to Orchid vets. One of my hens Grace became ill whilst I was on holiday. I was given…read morean immediate appointment, and Grace was given a thorough examination lasting half an hour, by William Lewis who was very kind and helpful. showed me how to administer medicine orally, and Grace is now 100% fit and happy. Never was the suggestion made that as it was only a hen why not put her down, she was treated as though she was an expensive pedigree. If you have poultry or any animal, you will receive fantastic service from all the staff here

We spoke to reception and requested a call back prior to further treatment being carried out on our…read morebeloved cat. This was ignored and the treatment went ahead which made no difference to our cats condition, prolonged our cats suffering and resulted in an increased vet bill. Would not use again. If you do, make sure everything is in writing and you record phone calls.

Truly wonderful. My dogs and cats have been going here for over 12 years. I now live in Overton but…read morewouldn't go anywhere else. My sister also takes all her cats and dogs there and feels the same way. All the vets are brilliant and really care about the animals. The nurses are really friendly and helpful. They have long opening hours which is incredibly useful around working hours and also do Saturday mornings for regular appointments. I definitely recommend them.

A small vets practice that belongs to a bigger branch in Reigate. Brilliant service from vet and…read morenurse alike. Just a phone call away whatever the time of day. They have dealt with all th pets I have ever had and would not go anywhere else.

I cannot say enough good about Priory Vets. They saved my Boston Terrier's sight, and helped me get…read morethrough a very difficult period with my dying Boxer, and did everything they could to keep her going. They dealt with her ultimate death and the death of two of our cats with respect and kindness, which is the hardest part of being a pet owner. We were always very happy with wait times for appointments--they were often able to see us the same day for pressing matters. The knowledge and honesty of their vets was vast, and always appreciated. I highly recommend their Redhill and Reigate practices to anyone who loves their animals.

I've used this practice since it opened and can't recommend it highly enough…read more My cats have all (that makes me sound like a Mad Cat Lady!) been rescues without a clean MOT between them, and the staff have always been kind and gentle despite scratching, spittimg, shouting, stealth urinating....you name it, my pets have pretty much done it to everyone here and it's all been met with unreal levels of zen serenity. Even as Fluffikins tries to tear Kevin's (chief fluffy-whisperer at AV) face off, he is gentle, practical and works round individual circumstances to find solutions. And when it comes to the difficult decisions I know their priority is doing the right thing by my pet. It's an aspect we don't like to think about for obvious reasons but it's a really vital one, and I trust every vet in this practice to guide me to the right decision. Then mop up the bawling. Tl;dr Fantastic practice; kind, helpful and trustworthy. Couldn't be better. PC.