After Blackbeard deleted my review on google I decided to copy/paste this on here Buying my g3 sportsman was all good. My problem is the service. i had an ultrex installed. I thought everything was good but what ended up happening was they installed the trolling motor with the shaft all the way down, and when I went to raise it there was no slack, causing my cable to become cut. (Just found this out after not using the boat all last season) also the wiring on the batteries was incorrect so it wouldn't charge, they did however fix this. The little metal piece is apparently pretty sharp and should have a guard on it instead of a bare piece of metal. After the ultrex I had a livescope installed and from day one this equipment didn't work properly. It has had a double image/mirror image since day one. I had tried to get help from keystone lake Blackbeard and received zero actual help. Two things...whoever installed the cable and wrapped the cable up the trolling motor cut the wire. Then, in order to hide the mistake they wrapped the cut with electrical tape where it was secured to the shaft of the ultrex. At one point I did have keystone Blackbeard look at it after going in and complaining. The guy opens up the front compartment and the black box had apparently been bouncing around inside because the bolts weren't torqued down properly. They quickly secured the box and acted like nothing was wrong. I asked him about the double image and if the cut wire could cause this and he straight told me it wouldn't...well all the research I've done tells me otherwise. After filing an actual complaint with the company weeks ago I have yet to hear back. So now here I am and I'm literally contemplating suing them for the damages. People work hard for their money and they apparently don't have the trained professionals to handle the work load. I will never go back to have anything installed and when I upgrade my boat I will definitely be going somewhere else unless this is made right. Also, just to throw this out there...the trolling motor that came on the boat, the minn kota edge literally fell off my boat while I was cruising across the lake and it destroyed my transducer for the echomap. Obviously this wasn't directly caused by Blackbeard, but the trolling motor shouldn't even be sold on these things. (this was prior to the live scope) All around horrible experience as far as service goes. read more

Blackbeard Marine - Tulsa - Ultrex wire cut by the sharp edge due to poor install - Boat Repair Near Me - Tulsa, Oklahoma

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I would never recommend anyone to use Blackbeard marine. The service guy that deals with orders sucks! They tried to tell me it takes 4 hours of labor to install graphs on a brand new boat. And the graph mounts were way over priced. read more

So my Dad needed his boat motor repaired. He is 78 and myself with ZERO marine knowledge had taken the motor off my Dads fishing boat and taken it in for repair. The man working there were very helpful and friendly. Gave us a ball park number of what kind of cost we were looking at and a round about time line. Can't wait until we get on the water!!!! read more

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Project took almost 13 weeks was told it would be about a month they do not communicate only time I got any information was because I made the phone call and upon picking up our boat the battery cable was cut and front seat belt boat clip was broke and tied into a knot if we would not have found this the message would have never been relaid! We originally purchased the boat from them and this will be the last time ever using their service or purchasing another boats they have lost our business and the business of many others considering my husband and I are both in the service industry and speak to tons of people! One star was only given because I have to push it read more

Late October 2022 I had taken my boat into Blackbeard Marine to have them detect and repair a leak around my transom area and adjust my carburetor. Repairs where made to the transom and the advise was given on the expected repair to the carburetor. I declined to have the repairs to carburetor as I had thought it would only need an adjustment. I was called by the service manger and told my boat was ready to be picked up. I drove the hour round trip and picked up my boat. When I got home I discovered the all the screws holding down my back deck that covers the engine were all laid loose on the deck. I looked at the carburetor and discovered the throttle cable was attached. I called and explained to the service manager that this had happened, thus I was unable start the motor to winterize the boat as the carburetor was in pieces. I said I would have the boat back there so they could drain the block so it would not freeze. I dropped the boat off expecting them to put the carburetor back together and drain the block. When I returned to pick up the boat they gave me a bill for $250 dollars for winterizing the boat. The fact that my carburetor had been left in pieces is the whole reason I could not winterize the boat myself as I do every year. They reduced the winterization to $50 dollars so I took the hour round trip drive back home. I spent more than $50 in fuel just driving it back and fourth to them. Blaclkbeard Marine has little regard for customer service and appears to only want to bleed as much much from their customers as possible read more

It's unfortunate when you spend $70,000 on a new boat and after the sale is complete, the general manager and finance person I dealt with, won't even return your email, text or phone call to answer a couple simple questions. I've never had worse service on a major purchase. Buyer beware!! read more