Why would I go ANYWHERE else when everything I need/want is here. Customer service exceeded my…read moreexpectations. I do not like being treated like just another customer that's replaceable and they care only about my money. From first contact until my solution was met I was treated with respect and dignity, something businesses seem less and less to care about. Supporting mom and pop local business is paramount. I would recommend going here to anyone who wants respect, fair pricing, speedy response times or to walk away from a retailer satisfied. Product knowledge and honesty, a strong business ethhic about community continuance and fairness. Say goodbye to any future interactions big box store, I found my solution to you.

Total scam, said they could do a one day repair then wanted to charge an extra 50 $ to do it at the…read morefront of the queue. This was for a thirty minute repair after wasting 15 mins flirting with previous customer then 15 mins trying to find my quote and upsell me. NOT IMPRESSED

Good customer service and friendly staff it is a gamers palace and I will be shopping here again…read moreand again their location is really convenient for me as well 10 out of 10

From the owner: Play N Trade Vancouver Island is your local Video Game store. Specializing in Try Before You Buy &…read moreRetro games, as well as Console, Disc, and Cell Phone repair.

So fast and reliable. Had two iPhones that needed batteries. Each time he did it in record time,…read morei'd never get it done by Apple anymore that I found Steve. The last battery was hard to find and I was so glad to finally have it otherwise I would have had to get another iPhone....just like brand new now. Loved the screen saver he put on too, because it would be a mess if I attempted it lol. I highly recommend him, as well as my boyfriend, really appreciated his above and beyond service. Thank you Steve.

We needed to get a screen replaced on a new model cell phone…read more Blackapple responded back within a couple of hours with a quote and available times when they could do the replacement. Dropped the phone off at the agreed time. The work was completed when they had said it would be and for exactly the price that they had quoted. What more can you ask for? Great service and excellent work.

My iPhone was stolen and I got it back magically, but the screen was very badly damaged. I not…read moreonly got the screen replaced (at Blackapple in Nanaimo) but had it back in operation within a few hours. They were the best price and went above and beyond to change the SIM card, set up the phone for me, etc. If you are looking for a fair price and SERVICE this is the place to go! particularly if you are not that computer savvy - they speak in normal language. :-)

I am on vacation and my phone wouldn't turn on. Stopped in to see if they could help and was told…read morehe wouldn't be able to look at it for weeks. Didn't even offer to take a look to see if there was a quick fix, pull the battery out or if it might be user error. So now here I am day 2 of vacation, no phone and even worse, no camera. I get they are busy, but a little kindness could have gone a long way

I took my iPhone 6 in today because it needed a new battery. Josh was at the counter and ready to…read morehelp right away. He put a new battery in while I went on a couple errands. I came back 45 min later and he had my battery replaced and was charging my phone. It works so much better. Thanks Josh! I highly recommend this place for all your computer, iPad, iPhone, smart phone and other electronics needs. Plus its just down the road from Goats on the Roof, so it's very convenient.

I spilled a sticky drink on my phone and they cleaned it in 5 min and didn't charge me!read more

These guys are great! Reasonable prices and quick return :). Best place of the island to get…read moreelectronics fixed

Zach is great. I needed a very quick turnaround on a broken laptop. I went to Best Buy and they…read moresaid they would need to send it out and replace the motherboard and it would take 4 days minimum. They recommended I try Mobile Klinik. Zach checked out the laptop, identified the part, made sure there was no other damage. He said they would need to get the part in but could fix it without replacing the whole motherboard because they can micro-solder it. It would be a two-day turn-around and be cheaper. Because of the timeline I just had to borrow someone's laptop but Zach was very helpful and told me how to avoid the damage in the future. I will definitely start here if I need help in the future.

I'm impressed!…read more Called Monday morning, for a screen replacement for 8 years old Galaxy. They had 1 in stock, quoted a price, and fixed in 4 hours just like they said they would! Lots of parking, nice clean waiting room with WIFI and a newspaper. We grabbed a snack and saw a movies which was exactly 4 hours, and it was ready, and I'm impressed!

Skilled and professional case/screen protector sales and installation. Highly recommend this…read morelocation.

Professional and expert service for my needs. Very welcoming staff. Was treated like a value…read morecustomer from the get go.

These people are extremely knowledgeable, friendly, and generous in the work they do. Owner /…read moremanager Don is a nice guy and the other techs are great. They helped me with a couple of computer issues and also with a printer. I had a bad experience at another computer shop in Campbell. I caught the owner lying to me, and to my face, and he was also very pushy. Odyssey is far different and if you have a computer issue I highly recommend contacting them. I wouldn't go anywhere else for repairs. They also sell new computers, printers, and all forms of accessories.