Sebastian has quite the attitude. I went in to send a router back, but I needed a box to put it in. I asked him if he had one and goes and rings up a one (1!!) 6 inch squared box and says it costs $8.40!!! For a single box and a couple pieces of tape. I ask him if that is correct (because that is a ridiculous price) he starts rolling his eyes and says it costs that much because he has a business to run. Well Sebastian, your poorly run branch will never see another dollar from me and I will be telling everyone I know about how I was ripped off and treated. read more

We have a summer cabin near Campbell River and needed a way to receive some packages, so we signed up for a 3-month virtual box. For those who, like me, had never heard of this service, it isn't an actual mailbox, but a number that entitles you to ship packages to their address, which is very handy to use for shippers who won't ship to a PO box. We used it very thoroughly and were always greeted with a friendly smile and quick service. In addition to picking up our packages, we also made copies, shipped a package to the US, and bought some small office supplies. We were sent an e-mail whenever something arrived for us, which was very convenient. I will definitely be using this service at this store again next year! read more

I did have a rough start with the store but they have since won me over. They do seem to try their best lately to help out and offer a solid service with a professional attitude. read more

I had to do three sessions of photocopying because I had to make sure my papers were in order. The three orders were about five minutes apart. Each time I came in I was charged 2.00 for their service fee for photocopying. This place is a rip off. Don't shop there. It's a scam. read more

BE CAREFUL WHEN SHIPPING YOUR FISH FROM HERE! I usually don't give bad reviews, but we just lost our salmon that was processed and shipped from High Tide Seafood through this UPS store and want to warn others of the problem that we experienced. We were never told from our fishing guide at Coastal Wildnerness Adventures, High Tide Seafoods, or the UPS store that there are NO Guarantees when shipping your fish. They charged us for processing and shipping, on top of the $2800 for the trip itself and because of the FDA our fish was pulled and not properly cared for, which completely ruined it. When it arrived it was immediately opened and the temps were 51 & 56 F degrees. They had held my fish back in their store until the end of our trip. When I called to have it shipped the girl at High Tide had no idea of what she was doing and said that Sandra the owner would call me, I never heard back from her. I called again a few days later - left a message, NO response again. Then my husband called and they answered - they still didn't know what to tell us about the status and said that Sandra would call us back... you guessed it, NEVER heard from her. Although, we did get a call from Gary at UPS store that shipped it and they were the ones that told us that the FDA held it up in transit. The UPS warehouse had in California for 2 days, without properly caring for it. UPS suggested to call the UPS store for a reimbursement. When I called and talked with Gary about at the very least getting compensated for the issue, they said there was nothing that they could do for me. Which is ridiculous - I own a business you can compensate customers, it was the least they could of done because they don't warn you about the possibility of this happening. Don't ship your fish from these people - they don't care about you or your shipment. If you lose your fish due to FDA inspection - You will not be compensated for your loss and as a "tourist fisherman" you probably paid about $80 a pound. If we would of known about this, we would of processed and flash frozen it and cared for it ourselves and brought it home on the plane. read more

I am an artist and have used this store to send my artwork. They took care of my work,packed it properly and all paintings and prints have arrived in flawless condition. This is my go to store because I have no worries that my work will arrive when they say it will and that there will be no damage and proper packing is just awesome. five stars! read more