We needed to get a screen replaced on a new model cell phone…read more Blackapple responded back within a couple of hours with a quote and available times when they could do the replacement. Dropped the phone off at the agreed time. The work was completed when they had said it would be and for exactly the price that they had quoted. What more can you ask for? Great service and excellent work.

My iPhone was stolen and I got it back magically, but the screen was very badly damaged. I not…read moreonly got the screen replaced (at Blackapple in Nanaimo) but had it back in operation within a few hours. They were the best price and went above and beyond to change the SIM card, set up the phone for me, etc. If you are looking for a fair price and SERVICE this is the place to go! particularly if you are not that computer savvy - they speak in normal language. :-)

Geoff, what would we do without your prompt attention to our questions and help keeping these two…read moreseniors online. Your knowledge and expertise is greatly appreciated as well as your excellent customer service and patience. You are the best!!! The Sisters

Geoff has helped me a number of times since my review in 2024, always with the same, friendly…read morepatience and expertise. He continues to help me improve my computer and mobile phone knowledge. I cannot say enough good things about him.

Zach is great. I needed a very quick turnaround on a broken laptop. I went to Best Buy and they…read moresaid they would need to send it out and replace the motherboard and it would take 4 days minimum. They recommended I try Mobile Klinik. Zach checked out the laptop, identified the part, made sure there was no other damage. He said they would need to get the part in but could fix it without replacing the whole motherboard because they can micro-solder it. It would be a two-day turn-around and be cheaper. Because of the timeline I just had to borrow someone's laptop but Zach was very helpful and told me how to avoid the damage in the future. I will definitely start here if I need help in the future.

I'm impressed!…read more Called Monday morning, for a screen replacement for 8 years old Galaxy. They had 1 in stock, quoted a price, and fixed in 4 hours just like they said they would! Lots of parking, nice clean waiting room with WIFI and a newspaper. We grabbed a snack and saw a movies which was exactly 4 hours, and it was ready, and I'm impressed!

Skilled and professional case/screen protector sales and installation. Highly recommend this…read morelocation.

I am on vacation and my phone wouldn't turn on. Stopped in to see if they could help and was told…read morehe wouldn't be able to look at it for weeks. Didn't even offer to take a look to see if there was a quick fix, pull the battery out or if it might be user error. So now here I am day 2 of vacation, no phone and even worse, no camera. I get they are busy, but a little kindness could have gone a long way

I took my iPhone 6 in today because it needed a new battery. Josh was at the counter and ready to…read morehelp right away. He put a new battery in while I went on a couple errands. I came back 45 min later and he had my battery replaced and was charging my phone. It works so much better. Thanks Josh! I highly recommend this place for all your computer, iPad, iPhone, smart phone and other electronics needs. Plus its just down the road from Goats on the Roof, so it's very convenient.

Very good service from I Fix It. I have an iPad 3 that was not charging up, the batteries had…read moreswollen. They looked at it and determined it likely was the mother board that was damaged and not the batteries. No charge for checking it out and they delivered the iPad back to my location. Very good service.

That guy is the best ever. don't think that because he is…read morecharging you less than anyone else he should less reliable. No he is affordable, reliable, and talented. Each repairs he did for me was just perfect incredibly fast and affordable. the best phone repairs ever! Thanks again!!!

While waiting my turn i witnessed the man behind the counter helping a lady who did not know cell…read morephones very well. The man was very patient and helpful. Where some may have done less, this man did more for this woman. I was very impressed with the service I was provided and I was able to retrieve, what I thought was lost. I will tell anyone who needs cell, iPad, iPhone, and the like, to go here.

Amazing service. I dropped off my sons phone to get the screen fixed and it was done in 45 minutes…read more I called the other cell phone repair places and they were all way more expensive. Super friendly service, this is the second time I've gone back and will definitely keep going.

Huge shout out and rave to Jason's Computers, on Bowen Rd. I…read morewas ready to throw my computer out the window, and he fixed it up, put new graphics card and ssd in it and gave me support at home, via text messages (It was booting up to my other hard drives), and all at reasonable prices. Very knowledgeable, easy going guy - highly recommended.

Jason was excellent - helped me figure out what I needed to transition from a very old Microsoft…read moredesktop PC to Apple (to go with my iPad and iPhone). So, I bought a used, refurbished (by him) MacBook Pro, for a reasonable price. At 65+ years old I think you kind of need a "computer guy" that you can trust in your corner, and I think I found him!

So fast and reliable. Had two iPhones that needed batteries. Each time he did it in record time,…read morei'd never get it done by Apple anymore that I found Steve. The last battery was hard to find and I was so glad to finally have it otherwise I would have had to get another iPhone....just like brand new now. Loved the screen saver he put on too, because it would be a mess if I attempted it lol. I highly recommend him, as well as my boyfriend, really appreciated his above and beyond service. Thank you Steve.

Told me they would fix my laptop, didn't really put effort in. I was told they would diagnose the…read moreproblems, and then fix them. What happened was he told me it was broken, and shrug? thanks for taking the money though, I would avoid this guy.

The guy who runs the shop is surprisingly easy to talk to. Most repair shops are all business or…read morewant a lot of money up front. I've actually learned a lot by talking with him over the years since I can actually ask him questions about what's wrong. Big repair shops or stores just take a computer and ship it off. But here you can actually work with him. Another thing I'm grateful for is him not overcharging you if the problem is small. A few times I've been there and just paid a bit to replace a part or fix something quickly. Places like Best Buy wanted a hundred bucks before they'd even look at it. I've resolved a few issues over the phone too so I didn't even need repairs. That's pretty nice in this day and age. He's knowledgeable, but he is still just one guy. A store or warranty service can admittedly do more but they have a whole team. Still, as I said, he doesn't overcharge for things like other places do. Friendly people are rare these days.