Geoff, what would we do without your prompt attention to our questions and help keeping these two…read moreseniors online. Your knowledge and expertise is greatly appreciated as well as your excellent customer service and patience. You are the best!!! The Sisters

Geoff has helped me a number of times since my review in 2024, always with the same, friendly…read morepatience and expertise. He continues to help me improve my computer and mobile phone knowledge. I cannot say enough good things about him.

My son gave me his iPhone 15 pro because he dropped the phone and the screen broke. Bad apple was…read moreable to replace the screen and then transfer the data from my iPhone 11 to the iPhone 15 Pro . They cleared my iPhone 11 so I could sell it. Luci was awesome as were the other employees we interacted with when dropping off and picking up. Communication was excellent through out the process. When I picked up the phone, the screen protector they added was so professional it looked like the actual screen. I checked other companies online and I feel I had excellent results for a reasonable price. Thank you and I would recommend Bad Apple Repair service based on my experience.

i had issues with my iPhone which even the main apple stores could not solve however Bad Apple were…read moreable to fix it in less than 20 minutes. I was really so happy and impressed. The agent who fixed it was also so respectful and kind. Thank you so much Sir, and the entire Bad Apple staff. For me it's five Stars

Best money I ever spent on computers. Mike is really sharp, very prompt to appointment time, and…read morehave already recommended to a friend. Got e-mail issues resolved and cleaned up computer of slow down stuff. Super service.

Mike is the ultimate IT professional, and endlessly helpful. I had a problem configuring email…read moreaccounts to work with my android phone and Mike fixed everything while I waited. This is the fourth time I've been to mike with problems large and small, and every time he has gone above and beyond. Super-easy to deal with, and incredibly reasonable prices.

I spilled a sticky drink on my phone and they cleaned it in 5 min and didn't charge me!read more

I thought my speaker and battery of my iPhone XR were gone…read more A quick clean up at the Nanaimo BC location did the job this morning. Friendly, very professional and amazing service. Thank you! I won't forget and will be back whenever I need service or repair. Rick H.

Told me they would fix my laptop, didn't really put effort in. I was told they would diagnose the…read moreproblems, and then fix them. What happened was he told me it was broken, and shrug? thanks for taking the money though, I would avoid this guy.

The guy who runs the shop is surprisingly easy to talk to. Most repair shops are all business or…read morewant a lot of money up front. I've actually learned a lot by talking with him over the years since I can actually ask him questions about what's wrong. Big repair shops or stores just take a computer and ship it off. But here you can actually work with him. Another thing I'm grateful for is him not overcharging you if the problem is small. A few times I've been there and just paid a bit to replace a part or fix something quickly. Places like Best Buy wanted a hundred bucks before they'd even look at it. I've resolved a few issues over the phone too so I didn't even need repairs. That's pretty nice in this day and age. He's knowledgeable, but he is still just one guy. A store or warranty service can admittedly do more but they have a whole team. Still, as I said, he doesn't overcharge for things like other places do. Friendly people are rare these days.

Herbert was super helpful and responsive, he fixed my machine within a week of drop off when it's…read morebeen broken for years. He also seems to be very knowledgeable about electronics!

I contacted Herbert to fix my 10 year old TV. He was very honest, suggesting I might be better off…read moreto buy a new one. I was determined to keep the old Samsung going. Herbert gave me the straight goods as to what he had been able to do. He also outlined problem areas he hadn't been able to address. Parts are hard to get. I am very pleased with what he was able to accomplish . The price was in line with his original quote. I really enjoyed my dealings with Herbert.

Very helpful and honest. Have never been disapointed with their service. Craig takes the time to…read moreexplain everything in terms "laymen" will understand. Always takes into account a customers needs and finances.

From the owner: Computer repair in Nanaimoread more