I had my check engine light diagnosed by a trusted local mechanic, who advised me that the repair…read morewould need to be handled by a diesel specialist. I contacted Diesel Specialties of Lewisville, explained that I already had the diagnostic code, and was told they would confirm the code with my mechanic and order the necessary part before I brought my truck in. When I picked up my truck, I noticed the invoice included a very large diagnostic fee, despite the issue already having been diagnosed beforehand. I politely asked about the charge, and the owner immediately became extremely hostile. He began yelling, cursing, and throwing things during the interaction. As a female customer, I found his behavior intimidating and completely unacceptable, especially since it occurred in front of his young child. The entire experience was unprofessional, aggressive, and honestly frightening. I would not recommend this business based on the way I was treated.

Shane has worked on my Honda for many years... He's an honest man that runs an honest business and…read moreI trust him... You just can't find that anywhere these days! Dianne

I couldn't be more pleased with the service and care I experienced with Carlos and the work they…read moredid to my 2015 Fiat. I had been told by the dealership that the entire convertible mechanism would have to be replaced simply because the actual parts I needed were no longer available. The dealer did suggest this organization as an alternative and when we went there, Carlos was able to easily identify what clips needed to be repaired, allowing us to go out and purchase them ourselves as they are aftermarket. The actual dealership guaranteed the clips were correct, added them and confirmed we no longer needed new top. Just re-glued the existing one. So back to Carlos who quickly fixed the convertible top, taught me the proper etiquette of convertible usage, and even fixed the rear hatch problem that we were having for months while waiting for parts. He said it would be fixed as soon as the top was repaired and well he was right and the dealer.... Not. I probably would've paid anything as I love this car, but the gluing and everything he did was so reasonable and I don't know what else he does, but I highly recommend him and in particular Carlos, who kindly and gently explained everything I needed to understand as the car owner!! So great service, great prices, facility was nice. I don't know what else I can say about them other than if you have an older car or maybe even a newer one, but in my situation, mine is older with no parts being produced.... Carlos guy was a lifesaver.

My sunroof track broke and I looked online. They have a good rating, the price was less but still…read moreexpensive. I know most of it is labor, but it still was a pretty penny to get fixed. The best part was they can get me in the next day. Dropped it off, it was done by afternoon. The staff was really nice. It was quick and easy so I'm grateful I found this place. Been here since 1977. Would recommend of course. The dealer, was three times as much so it was a big savings just one of those unfortunate things when you gotta dish out a lot of money to fix something you weren't planning on fixing.

Best sound installation in Greensboro. Been around for many years and ive taken multiple vehicles…read morethere. They have fair pricing and also installation Killswitches for your vehicles. They installed a few stereos for me as well.

I took my car here after Kustom Car Toys messed up my system and they fixed everything for me. I…read morewould recommend them to EVERYONE!

Only place not trying to rob me in guilford county I was…read morequoted over $300 for just an oil change at three different auto shops for a 2018 Audi a4 allroad and way higher for my 2023 Audi sq5 This place not only gave me a fair price that didn't burn a hole in my pocket they were able to take both my cars within the week and they let me bring my dog! My dog Bundy also very highly approves of this place This shop is great the staff are super sweet, friendly and HUMAN Thank you Foreign Accents!

Came to this place based on our friends recommendation and one of them is a mechanic…read more First time we came here was for a Buyer Inspection, we were supposed to go to Jeep but they were full for the week and will cost about 4 times more so there was no question to use their service. We're happy with their service. A year and a half later, I needed to have something checked gave them a long list of things. My husband asked me to go there have it checked. Turns out most of the things in my list is fine. They gave me quotes, set expectations and all that. There were no upsell of some sorts. Pretty straightforward transaction actually, I just brought up everything I have questions about. Asked the price for the check up. Have them checked. Asked something I didn't know or understand. I brought my husband to check on everything right after. They were all spot on!!

Knowledgeable guy. A+ work…read more Couldn't be happier and I'll definitely go back to add to my ride.

He is lacking of 3 points 1-Responsibility…read more 2-Commitment 3-Communication Once he fixes these 3 things he'll be an awesome person and business man.

Having had the BMW serviced at the dealer for the first few years, while under warranty, I am quite…read morefamiliar with the BMW dealers in the Triad. I got tipped off to Glen by a friend who owns 3 BMW's, I knew the guy had to be good. Knowing how frugal my friend is, I also knew he'd be reasonably priced. I've been going to Glen's Imports for 5-6 years now, and I cannot say enough good things about this guy! He does BMW, Mercedes, Audi, Volvo, Porsche, and VW. I have never felt like I was not getting the straight story from Glen, and although repairing a BMW is not cheap, he has saved me hundreds over the dealership on a couple major wearable replacements. I know he won't try to stick me with cheap, aftermarket parts, and he always does what he says he will do, ON TIME. I have since recommended dozens of people to Glen, and have never had anyone come back to me and say anything negative. Most are overjoyed when I see them again. In the world of shady auto mechanics, and dastardly dealers out to rip you a new one, it's nice to find a guy who is honest, reliable, and still saves me money. I recommend Glen without hesitation.

Glenn is the best import mechanic in the triad area. He will ONLY use proper parts and no cheap…read moreknock offs. They are so easy to deal with and far below dealership service prices.

They did a solid job on my new car's tint job. I was new to tint and they spent a lot of time…read moreexplaining the differences and were patient with the time it took for me to make a decision.

UPDATE - August 2026: After several years, I contacted Bruce DeDona directly to see if we could…read morefinally resolve this situation. Although we still disagree about what caused the original problems, Bruce agreed to reinstall my remote start/alarm at no charge. I expected them to reinstall my old equipment, but they actually installed a new kit and also reconnected my dash cam for free. It's been a couple of weeks and everything is working perfectly with no electrical issues. I still stand by my original review because it accurately describes what happened at the time, but I also believe in giving credit where it's due. I sincerely appreciate Bruce reconsidering the situation and DeDona ultimately making things right.

Called the number (3363771070) from the website. After searching Mercedes repair near me, a…read morefriendly guy named Chris answered. Asked what was going on and set up a time. Having called several places at that time, was not in the best of moods. Cannot tell you who I called without looking at my list first. I wrote the prices quoted to me and created a matrix rating them on price, friendliness and compared them. I was not disappointed. May sound odd, I am willing to pay for quality and not wasting my time. Several places said they did not work on the air suspension. My last mechanic retiring, I was looking for a good place. Finding a good mechanic is very difficult. FOUND! I see where you can add pictures and videos. Will have to have son show me how. Will load those as soon as I figure it out.

It's honestly rare to find a European car repair shop that's both knowledgeable and genuinely…read morehonest. I've known and worked with this team for over five years, and they've consistently done things the right way. Mat, the owner, is BMW-trained and clearly takes pride in his work. You're never treated like just another invoice -- the focus is on doing the repair correctly and being upfront about what actually needs to be done. When you call, you'll usually talk with Chris, who's experienced, straightforward, and easy to deal with. Serah helps keep everything running smoothly and adds to the family-oriented feel of the shop. They're a solid dealer alternative -- better communication, fair pricing, and quality work without the dealership hassle. It's refreshing to work with a repair shop that values honesty, family, and community. Highly recommend.