Tharington's Auto goes above and beyond all the time. I am constantly blown away by the service we…read moreget here. It doesn't matter if it's a 20 year old vehicle or brand new, this family owned business doesn't let it go out the door unless it's perfect. Thank you for always watching out for us.

Good people, great service. Honest body shop repairs and a full service auto shop. Lisa & Scott are…read moregreat.

Ralph's came to the rescue when we got stranded due to vehicle issues that unexpectedly rendered…read morethe car inoperable shortly after leaving a sporting event in Rocky Mount. Having towed the car to Ralph's on a Sunday night, met the staff the next morning (Monday) upon opening. They were more than accommodating in diagnosing/repairing our vehicle, prioritizing our vehicle repair since we were from out of town and needed to get back home. Without question, they are certainly a 5-start operation.

The service and prices at Ralph's are excellent. The entire staff make you feel welcome. When my…read morecar wouldn't start, the tow truck driver said I needed a new starter and battery. I had him tow me to Ralph's where the mechanic said I only needed a new battery. They saved me a lot of money. They are the best!

He arrived early, charged what he said he would, and did an excellent job. The car that he cleaned…read moreout for us had been neglected, and he really transformed it (with a smile)! I would definitely do business with him again.

Wonderful professional service. Did a great job, arrived at the appointed time. Would recommend…read moreTroy.

Very professional, good price and work with my schedule. My car was fixed in front of my door…read more No long wait at the dealership.​

Always amazing people and work…read more Will return! I've been there three times Very knowledgeable and honest

This is NOT the same Don's Body Shop anymore. They replaced a front bumper and did not know how to…read morematch the paint. They said because the bumper is plastic and the car is metal, the colors will not match. They said that they used the original color that was originally used on the car. They also said that the car had been repaired before. Excuse after excuse for not doing it right. The colors did not match. Even the insurance adjuster said the colors did not match. After I pressed the issue and told them it was not acceptable as is. They agreed to repaint the bumper. Now the bumper matches the car. However, they would not pay for a rental car for the extra four days it took to make the bumper right. The receptionist is very friendly. However, Greg should not be in the customer service business. He would not admit that there was a mistake, never apologized for my inconvenience, and never even said thank you! It should have been right the first time. I told the receptionist that I was going to write a negative review about my experience and about how Greg was so rude, unprofessional, unwilling to make things right, never apologized, and never even thanked us. She said he is a character. I would have asked to speak with the manager, but, He Was Sitting In The Same Room and heard everything that was going on and Never offered to assist or speak with me!! I have used Don's in the past with much success. However, I will not be bringing them my business in the future and I cannot recommend them. There are many good choices of Body Shops in Rocky Mount, Stay away from Don's. (Insurance paid for the rental car for the initial work to the car. However, of course, they would not pay for the extra four days to repaint the bumper that was painted the wrong color by Don's. I believe Don's should have paid for the rental car as this was clearly their mistake) See pictures below of what they thought was a good job, and refused to make it right until I said it was unacceptable and refused the car until it was right. After a lot of back and forth, they never returned my calls, the car is finally fixed with matching paint. Note, that they Never called me to inform me of the progress of my repair or the lack of progress. I had to initiate every call. Even when my car was ready the second time, I called to see if it was ready since it was already the forth day of a 3-day repair. I was told that they are pulling it around right now. LOL I really doubt that. Show less

job was completed quickly and service was excellent. would recommend them highly. They were both…read moreso friendly and professional

Just left this location after waiting 10 minutes in line because the person in front of me couldn't…read morepay a damn car wash bill the attendant didn't even bother to try to put me in another way never again

Customer service was okay, the vacuums and air compressor set up they have is awesome, however the…read morewash itself will scratch the hell out of your car, if you care at all about having scratches on your car, then do not visit here!! They also have microfibers available for use at the vacuum station, however, those will also scratch the inside of your car as they never wash them. They just fold them and let them dry, yuck!

Nice young man did my and my husbands car this last weekend both of our vehicals had been neglected…read moredo to our busy schedules, he completly transformed our cars making them look new i would highly recomend him to others and will be scheduling again with him in the future. Not to mention his prices were better than the other guys wanting 200+ per car he charged me only 220 for both of the cars.