1. Tidal Wave Auto Spa - Rocky Mount

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Rocky Mount, NC

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Tidal Wave Auto Spa - Rocky Mount

3.0 (11 reviews)
Open • 8:00 am - 9:00 pm

Tidal Wave Auto Spa - Rocky Mount Photos

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1 year ago

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1 year ago

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1 year ago

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2 years ago

Quick service. Decent value for the money. Fast moving line. Satisfied with the cleaning.

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3 years ago

I go here everyday with my monthly membership, always get great customer service and the car wash does the trick!

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4 years ago

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6 years ago

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5 years ago

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5 years ago

The attendant wasn't satisfied with the wash and offered me a redo. It came out really well the second time. Great people here.

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7 years ago

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7 years ago

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Sam's Xpress Car Wash

Sam's Xpress Car Wash

(9 reviews)

Two stars are for the quick service and self service vacuum station…read more Unfortunately the poor customer service is why I will not come back. The "manager" holding up the move forward sign had an off putting attitude that was evident in his face and body language. After receiving subpar express wash that allegedly included a hard wheel cleaning ( see photos), I asked them if they could clean the front tires which still had grease stains on them. For $14 I didn't feel I was in the wrong to ask. The "manager" did comply but with a nasty attitude. I'll go to the one in Raleigh where the attendant actually hand wash your tires. Maybe retrain your manager or he should work somewhere else if he doesn't like his job.

This was my first visit to Sam's Xpress Car Wash in Winterville, and unfortunately it will be my…read morelast. On July 16, 2026, my 2018 Lincoln MKC entered the wash with the shark fin antenna cover intact. The employee on duty reviewed the camera footage and confirmed that the cover was on my vehicle when I entered. When I exited the wash, it was gone. I reported the damage immediately and was told someone would contact me within a day or two. After four days with no communication, I had to call the location myself to follow up. When I finally received a response, I was told the business was not responsible because of a posted disclaimer. I was also told the part was "flimsy for a 20-year-old car," even though my vehicle is a 2018 Lincoln MKC, not a 20-year-old vehicle. My disappointment is less about the damage itself and more about how the situation was handled. Accidents can happen. What matters is how a business responds. I expected better communication, a timely claims process, and a more professional response to a legitimate concern. I encourage others to inspect their vehicles carefully before using this location and to understand the business's damage policy before entering the wash.

Prime Time Mobile Detailing - Mobile Detailing Service

Prime Time Mobile Detailing

(48 reviews)

Made an appointment online for last week. Paid my $50 deposit. On the morning of the appointment…read morea lady called to tell me I was not on the schedule and could we make another appointment. That appointment was for today, 5/19/2025 at 12:30. It is now 2:00 and no one has shown up. I've called the office twice, went to voice mail each time, left name and number - no response. Sent an e-mail 40 minutes ago - no response. Do NOT recommend Prime Time Mobile Detailing! I will be working on getting a charge back on my $50 deposit. After posting that... drove up to Harris Teeter for some dinner fixings around 4:15. When I got back home saw a van sitting in front of the house and a guy talking to my wife on the porch. Seems he was the man from the detailing company. He apologized for the "miscommunications"and said my appointment was shown as being at 2:30. There was no "miscommunication!" I had received several texts from Prime telling me my appointment was, in fact, 12:30. I had also called them, as stated above, twice as well as emailing. The was no "miscommunication" - there was an absolute lack of communication on their part. And even if my appointment was at 2:30, it was now 4:30. I told the gentleman I would be having the work done by someone else and had already gotten my charge back from the bank.

Scheduled an appointment online, received confirmation emails and text, they never showed, tried to…read morecall and it went straight to voice mail. Voicemail box was full so couldn't leave a message. If you book online they require a $50 deposit. Don't waste your hard earned money.

Tidal Wave Auto Spa - Rocky Mount - carwash - Updated October 2026

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