I have only a disability income. My wife is on a small Social Security check and cannot work. She was found to have sarcoma cancer last June and had 10 lb tumor removed. She can no longer work. Jennifer from BHE has been a real pain whenever my wife has tried to work things out with her. She's very demanding and not willing to give an inch when I know we can eventually pay everything off. We cannot use our new gas furnace because the ducts are contaminated with toxic mold. Because we could not afford the expense, we have been cleaning up the toxins in our home for over 6 years. We have to use space heaters, resulting in $450/month electric bills. Jennifer loves to add deposits to our bill, even without shut-offs. Jennifer is not the only person at BHE that we feel is barbaric - it must come down from the top as they all act that way. read more