1. Black Diamond Realty

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Detroit, MI

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Black Diamond Realty

1.0 (1 review)
Open • 10:00 am - 8:00 pm

Services - Black Diamond Realty

Buyer's agent

Listing agent

Commercial real estate

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1 year ago

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Lombardo Homes - Construction Progress

Lombardo Homes

(74 reviews)

their sales agent Merry Steffan was horrible, unprofessional, and minimized all our concerns…read moreregardless of the concern. Lombardo is a great builder, however, they need to remain observant of their staff and the reflection they have on the business. I attached how nasty she was in emails for reference. Also, her sales manager never contacted me and addressed the issue despite calling them. Prior to closing, I wanted to have an inspector inspect the house, she spoke to me on the phone and told me that their are no such thing as an inspector with proper qualifications to inspect my home. Then when I had issues with the flooring, she said "as long as the structural are good we can close". They rushed the closing charged us 500 for not closing on time, and then after closing, took them 8 months to repair my kitchen floor.then my shingles were bubbling, in which I reached out; They repaired them immediately but I was met with "they are done right its an aesthetic flaw." uhm what? My shingles bubbling because they are not played correctly is not aesthetic. Now my basement has been leaking and we are going on a year in Feb 2025; they have yet to diagnose the leak source or address it. When I submitted complaints regarding my kitchen floor lifting she told me it was an aesthetic issue, lol my under a month home having a vynil floor completely lifting is aesthetic lol. Then they had a construction crew working on a sidewalk next to my home in which they used my house, my water source, and my property to complete a public side walk that has nothing to do with me. Next time I buy a home, and I meet anyone Like Merry Stefan, I'm running for the hills. Unprofessional, nasty, and doesn't care about her clients interest. Oh might I add she attempted to tell us we are not allowed to use an agent of our choosing to buy the house so she can make a larger percentage of the profit. Outright nasty.

I hate driving past the new subdivision in New Haven this company built. It looks like they put…read moredown a bunch of monopoly hotels in shades of brown and gray. Entire neighborhoods of ugly, cheap looking homes. I can't imagine wanting to live in a treeless landscape where they try to make the front look mildly interesting but the back of the house looks like the projects. You had an opportunity to make something beautiful. Ick.

The Loft Warehouse - Canfield Lofts-Detroit

The Loft Warehouse

(13 reviews)

Eastern Market

Loft Warehouse is the best source for finding urban living. The owners take pride in operating a…read morefirst class operation. They are timely in finding the perfect fit for your lifestyle needs. The range of offerings can help from college student, professionals, transplants to a new City. You will save a ton of time in streamlining a good fit to your new home. They take the stress off the hunt making it a terrific experience!

If I could give 0 stars I would! These agents are the biggest jerks and the most incompetent…read moreindividuals I have ever dealt with. Jan and Brandon jerked my husband around for weeks about getting an apartment. Once moved in, we had to fight to get the second parking spot we were promised, the roof leaks in 4 different areas, the ac has broke 5 times and their response to everything is they can't do anything without the owners permission. When my husband requested maintenance to address these problems, Jan had the audacity to write back and say "novel text messages are really my pet peeve"-- ARE YOU KIDDING ME?!?! I was blown away by the rudeness and the unprofessionalism. I have never ever ever dealt with people like this. The delayed responses, straight to voicemail calls, ignore the text messages.. the list goes on! Where I come from in California, we don't do business this way and we don't treat people this way. Save yourself the trouble and DO NOT deal with these people. Absolutely awful, mentally and socially incompetent. I can't imagine being treated this way in Los Angeles- especially given the $ this apartment costs.

Black Diamond Realty - realestatesvcs - Updated October 2026

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