Lindsay and the Boys at HVL Auto Body have gone above and beyond for me multiple times. I am not an…read moreeasy guy to please and this business has worked overtime to make sure their work is high quality! I have utilized them a few times over the last 4 years but recently I have really recognized how much they take pride in their work and customer service. As someone who knows nothing about cars or the car world I always feel comfortable getting work done their, whether it is out of pocket or working with my insurance company.

Very friendly family shop, very fast, they did a great job. I have no idea if it was a good value,…read moreI needed it done fast and they delivered. Very accommodating

Everyone always reviews when they have bad service. The service from RedBeard Wraps and Graphics…read morewas great. He did a wonderful and flawless job on my truck. I had my grille wrapped, new tint all the way around, badges replaced, rain visors added and tail lights tinted. I wasn't happy with not getting my front headlights done (my choice) but he was quick to get me back in to have that done. He did not disappoint. Highly recommend!

Keep in mind this business was owned by Pat, the best mechanic ever, until 2022. More than half of…read morethe reviews are for the previous owner. The new owner is nothing like his predecessor. Here's my experience with the current owner... I brought my car in because the brakes were sticking. Brian quoted $2,600 for brakes, a battery, and tires, including $800 for the tires. I declined the tires, but he said they were unsafe and would not release the car unless I bought tires from him or had it towed. Without AAA coverage, I felt trapped and pressured into purchasing them, leaving me unable to afford the brake repair. He told me verbally that the car was ready Thursday. I returned Monday because he was closed Friday through Sunday. He then claimed I owed storage fees starting Thursday, despite providing no written notice of the start date, daily rate, or required statement of charges under California Civil Code section 3068. I even offered to pay for Monday's storage because the lot was busy and because he had worked Monday rather than Friday, Saturday, or Sunday, which I believed would have been a fair compromise. He was unwilling to compromise. Instead, he threatened to charge about $900 in retroactive storage fees if I did not remove the car by 6 p.m. Monday, including days when he had the car for repairs and was not available for me to retrieve it. When I requested a written invoice, he refused to provide one until I paid. The attached invoice was provided only afterward. When I disputed the charges, he essentially told me to take him to court. I felt cornered and pressured to pay disputed charges without documentation. I later noticed that about 80% of his reviews appeared to be from men, causing me to question whether gender-based assumptions influenced his conduct toward me as a woman.

They got me into smog my vehicle so I didn't have to drive down to Sonoma County did a great job!…read moreGreat customer service!

I brought in my 2023 ford transit with air conditioning problems. I hated the fact that a three…read moreyear old vehicle needed a whole new system, but when the compressor fails it sends trash through the system. These guys got the parts coming and within a week I have frosty air. I didn't like spending the money at the time, but it's worth every penny now and a must since it's primary use is dog rescue.. thanks guys!

Absolutely % best shop in lake county.. Great people that are down to earth and don't charge you…read morefor what you don't need. Have been there several times with our F150, i don't recommend anyone else...

Great person. Helped me get my car. Easy to work with and knows what he is doing. Dropped it off…read moreexactly where I needed it

Turned a potentially horrible situation in the middle of the night around for me. Thank you!!!read more

I want to recommend Premier and Eric to anyone who needs work done on their car. After a car wash…read morein Santa Rosa (Mendocino Avenue Car Wash) failed to properly wash and wax my new car, I took it to Eric. He showed me that the car wash had failed to clean the car properly and in fact had waxed over the sap on the finish. He brought out a bottle of sap remover and cleaned a small area on my hood. In about a minute the finish was back to what it was. A week later after the car wash refused to fix the problem, I brought the car to Premier. In about two hours, they stripped off all the wax and sap and rewaxed the car. The finish is now back to a pristine condition, just as it was when I bought it. This is the place to go in Lake County for body and paint work.

I have a 1967 Datsun 1600 roadster. Someone backed into the front end at a stoplight. Premier Auto…read moreBody was recommended by another Datsun guy as the place to go. They fixed the sheetmetal and repainted where needed. The result was excellent! If you have a vehicle that needs TLC, Premier Auto Body is the place to go.

These guys go above and beyond, the customer service is great and my truck looks amazing. I'd…read morerecommend them to anyone. If your looking for an honest shop that does great work go here. I will always call them when need I've since been in need of their services again and let me say again.... THEY DO GREAT WORK They will always go above and beyond

When I totaled my Jeep I took it straight here. Gustafsons handled everything. Worked with my…read moreinsurance adjuster, called me to make sure I had everything figured out. Offered to set up my car rental. They literally took control and made me so comfortable. I've never had an auto body shop be so accommodating before. I am very thankful that my tow truck man recommended this place. Thank you Guys.

I'm never confident when I buy from a used car lot due to the stigma but West Lake stood behind…read moretheir word. My husband and I dealt with Blake and purchased my vehicle. Yes. It did have an issue, but as promised they didn't leave me to hang. I will definitely buy from them again.

I'm a single mom and needed a car for my two kids and self. I couldn't get approved anywhere else…read morebecause of bad credit. I did have some money to put down but these guys did in-house financing and I got a great deal on my car. I love it so much. Thank you Blake so much for everything. Highly recommend!!