A few months ago, I booked a Bounce House for a party at my home for my children. Bryon, the owner of BK Rentals called the day before the party to discuss set up. He told me that the ground may be too wet (we had had a lot of rain prior to the event) to safely set up the bounce house or their could be wind or rain on the day of my party. I asked if it was possible to make a decision about setting up the rental the next day (day of the party). He said yes and that he would call me midmorning to discuss. When I did not receive a phone call by the next day at 11:00 I called and left a message. I got no response and called again at 12:00 and 1:00. I also called his other business Hoppin Good Time. I was told that Bryon was "up north" setting up a wedding, I finally received a call back from another employee stating that they had to cancel because of the weather. I reviewed the weather in my area including wind and checked my yard to be sure it wasn't wet. The weather in my area was possible rain and virtaully no wind and my yard had dried out. I was told again that they were canceling.
It seems that they had already made the decision to cancel the day before but did not deem it necessary to tell me. Since their staff was setting up a wedding at least 40 minutes away from my party they had no intentions of putting up my rental. I believe they used the weather as an excuse. If they really thought it was unsafe then why wait until 2 and half hours before my party to tell me? I had no time to plan other activities. We rented a bounce house from Grand Rental Station and it was great! No problem with wind or it being tethered to the ground. They agreed that the weather that day was fine for a bounce house to safely be used.
Do not rent a bounce house for your child's party from this establishment! If they have a more lucrative job, they will cancel on you at the last minute. read more