BUYER BEWARE. On May 12 2021, I purchased a 7 piece Georgetown outdoor dining set from Berkley and Jensen at BJs in Riverhead. We assembled the table as per the instructions (which instruct you to leave the table facedown in the box so that the legs can be assembled. Once the legs are assembled, the manual instructs you to flip the table over). Once we assembled the legs and turned the table right-side up, we noticed the tabletop was chipped. I contacted the customer service number listed on the manual and the representative instructed me to send photos of the chip and a copy of the purchase receipt. I spoke to Shelley and she said they would replace the damaged table with a new table, and that she would get back to me within the week. Right after I spoke with Shelly, I sent an e-mail to the customer service e-mail with the pictures and the copy of the receipt that they requested. I never received a call or e-mail back. I called back on 7/13/21 and I spoke to Azaria. She told me to resend the e-mail, and that a new table would be sent to me, and that she would also call me back within the week. I never heard back again via phone or e-mail. I then called a third time on 7/20/21 and spoke to Jasmine, who was very sweet and tried her best to assist me. I still have not heard back and have not received a replacement table. Do not buy from this company. I am stuck with a damaged table from a company with terrible customer service. I will never buy Berkley and Jensen outdoor furniture again. read more