Lots of shady people in the auto glass repair business: bait-and-switch, giving low estimates then…read moreupping the price by a couple hundred dollars, etc.). Spare yourself and just hire Brian of Artisan Glass of Lake Norman. Excellent service, friendly, knowledgeable, and competitive price. 100% recommendation.

I had a different conversation with one of Artisan's competitors. The hole was too big to repair…read moreand the crack was too small to replace. It was time to look for another company. Brian came out and said the crack was large enough to replace the windshield. After a two week delay due to other mechanical work on the vehicle we scheduled for yesterday. The new windshield looks great and the mechanical issues have been solved so now I feel confident I can give this SUV to my grandson, if he ever gets a license. Great work and a Great price!

Excellent communication, arrived on time, and did a great job replacing the entire windshield…read more Would definitely use again.

Excellent service will use again. Rh. Quality best could…read moreask for.on time equipment all worked as needed

Great experience from start to finish! My windshield had a pretty bad crack/broken glass, and the…read moreteam made the whole process so easy. They were professional, friendly, and got the job done quickly. The new glass looks great, and you honestly can't tell there was ever any damage. I really appreciated the communication and quality of the work. I always love supporting small, family-owned businesses, and it makes it even better when you know they truly care about their customers and the quality of their work. I would definitely recommend them to anyone needing windshield or auto-glass repair!

I know the owner Zuhair. He is a very polite and professional. They did a great job on my Chrysler…read morePacifica Van. I would recommend and come back but praying no more rocks hit my windshield.

I highly recommend it!! They did an amazing on my front bumper, do not hesitate to take your car…read morehere because they are professionals!!

My car was hit while at a stop sign. Gerber collision was friendly, informative and repaired my car…read morein the time frame they promised. My car looks like new. Very happy. Only negative is I had to call a few times on day was suppose to be ready which is minor. They dropped me back home so I wouldn't t have to rent a car. I d give them 10 stars if I could.

They are now called 1st service auto glass. But Kieth will be prompt to reply to this phone number…read more I have Cincinnati car insurance and they use safelite, but my agent told me i could go anywhere. I asked Keith if he worked with Cincinnati and he said yes! Safelite told me Cincinnati didnt work with 1st service and made me an appointment with their guy at Caliber. What a cluster at Caliber. You cant call them directly as all calls go thru Safelite and safelite was giving me wrong info like because my car has advanced technology i would have to bring it in the shop AND LEAVE IT ALL DAY! Keith said he be st my house at 2:05 and sure enough he was on time along with his guy who does mobile calibration. I would highly recommend Zebra/1st Service Auto Glass to everyone! My car was done in 1 1/2 hours!

I have had to call Keith twice to replace the same windshield in my pickup truck. He has always…read morebeen very prompt and I appreciate him working with my schedule.

I requested a repair quote. The material prices were 2.5x other quotes. Inapplicable material and…read morelabor was included. I have used them before. I don't question the quality of their work. I question their trustworthiness in pricing. I'm going elsewhere. Unfortunate.

Brought my wife's BMW 4 in after it got scuffed in a parking lot. Nate and John could not have…read morebeen more helpful, I got an estimate asap and the work was done on time and budget exactly as wished. Car looks great again.

Safelite provides excellent service, professionalism, high-quality product, with great technicians…read more I have been required to use their services from different offices of theirs at different cities and locations over a long career of being on the road for work and have never been disappointed.

If you have a BMW this place will cause you more grief and charge you for it…read more 1. The metal molding on my X3 flew off not two miles from my house because it was not replaced correctly. 2. It rained two days later, found out that the windshield wiper arm elements were not replaced so my wipers did not work. I found them in the engine bay a few weeks later. 3. They can't deal brittle parts and cracked up my windshield cowl during their replacement. The installation was on 7/6, it is now 7/30 and I am still going back and forth on the phone with them trying to get a resolution. They said they would order the necessary molding replacement, after calling a week later they had not done anything of the sort. No one at the shop location is picking up the phone this week. I even went as far as sending their CEO an email on July 10th about this issue. I have not yet received a response from corporate or Renee Cacchillo. I ended up fixing my own wipers after finding the lost element parts in my engine bay. Don't waste your good time and money on this place. It is not worth the headache.

Excellent customer service.. Explained quality of tint options and maintenance after installation…read more Excellent installation. Purchased last March and now have several months of tested tint choice and quality, I'm very pleased with service and results. Highly recommend.

I will never go back to my previous tint shop after having windows tinted here. Customer service…read morewas above and beyond, very friendly staff and price was reasonable. Best of all...car looks great! I was in and out surprisingly fast. I didn't think I could love my car anymore but with the tint and windshield strip now it's perfect! Thanks TNT.