Dr. Bita Bagheri is the worst dermatologist that I've ever been to. When I called and scheduled an appointment I let the front desk staff know that I only wanted cryo zaps on my precancerous spots on my face, no other treatments, and I didn't want to be pressured into any other treatments. As soon as Dr. Bita Bagheri came into the room she was very cold and rude. I told her three times that I only wanted cryo zaps on my face, she was very dismissive and she had an attitude about doing it. She began insulting me by telling me that a woman of my age should not be getting cryo zaps, that she wouldn't be responsible if I got scarred, and she said that she could see that I was already all scarred up by them. I said so what to the scars, they don't bother me, this is what I came in for so, this is what I want. So, then she began pressuring me over and over again to sign up for a very expensive treatment that might not have been covered by my insurance. I had to tell her three times that I did not want that treatment that she had suggested and to not ask me again. She finally begrudgingly gave me the cryo zaps that I asked for but, she had a total attitude about it, and she ended up not zapping all of the spots that I physically had to point out to her. It was not a lot of spots, she just had made up her mind that she was going to have an attitude about doing them. That is very disappointing and disrespectful to my needs and wants. Her level of nasty attitude was off the charts and I mentioned it to the nurse when she left the room. The nurse was very kind and I told her that I'll never be back to deal with this doctor. A doctor that has a total inability to listen to what my needs and wants were. The front desk staff and the billing department is lazy, has an attitude and has no clue of how to bill. They never took my copay. I've been back to the office three times to tell them to mail me an itemized paper bill. They said they would multiple times and I never received it. Thankfully I called insurance and finally handed the matter. Besides that, on one of my trips back over to the office to discuss the bill, I witnessed the front staff talking negatively about several patients. What a complete disappointment my experience has been with this doctor, her front desk staff and her billing department. read more