I had a great experience. Bike was tuned and ready to go. It was nice to have the ability to ride…read moreout straight from the rental shop.

A friend of mine and myself rented bikes from this place and wish that I hadn't. The bikes were…read moredirty when we picked them up and that should have been an indication of things to come but we were excited to hit the trails. We paid extra for premium e-bikes and they were trash, the first day the front chainring came off my friends bike and that caused the chain to break, we had to wait for the shop to come out and fix it. Both bikes had bald tires that made riding very sketchy and dangerous. On the second day I got a flat and I am glad we had a spare tube with us because all the sealant was dried up. Also the motors kept overheating and we had to constantly stop. And don't even ask about the noise the bikes made, lube and check the bearings, it was absolutely a horrible riding experience. When we returned the bikes I was supposedly given a $160 refund that never showed back up on my card. When I told them about the tires they didn't care and just put the bikes back for the next sucker to rent, people are going to get hurt from these heaps. Do yourself a favor and find another company to rent from!

We popped in here briefly looking for my rental and were redirected to the rental shop a few blocks…read moreaway. This location is retail and repairs. After returning my rental a few days later, we were able to get a quick clean/minor service for my buddy's bike. It was mostly just in need of a cleaning and little bit of lune but they were quick and kind about it. Reasonably priced. We also picked up a few things for the remainder of the rides this trip. Highly recommend and we will return!

My go-to for any service that needs to be done on my bikes. Phenomenal customer service - I see…read moreevidence of that while visiting the store and in my own experience. Latest example was replacing my cleats on my road shoes - the bolts were seized and beyond my ability. However, a big shout out to George for completely taking care of me and going absolutely above and beyond. Thank you!!

took two bikes in (trek slash high pivot, and trek top fuel). I was expecting to leave both bikes…read moreat the shop. the slash needed a bushing repair and the top fuel needed its cranks removed. both were done in an extremely professional and efficient manner. less than an hour both repairs on the spot at a great price. can't recommend them enough! Everyone on Staff was extremely friendly aswell.

This is NOT roadie shop, not one road bike in the place. Clothing parts and accessories were too…read moreplentiful but im sure they order whatever you want. They are the typical bike shop stand offish type but are helpful if they feel you have an idea of what you are talking about.

I've rented from Phat Tire Bella Vista for the past few years after my son moved to NWA. I'm here…read moreat least twice a year. Always had great service. Until this past 3-day rental in April. I rent eMTBs due to being 62 and double knee replacements. I wouldn't be in the sport if were not for electrification. At first, I was happy to rent a brand-new Trek Rail. I'd be the first to ride it. However, to my dismay, I couldn't ride 2.5 miles without the chain popping off. It popped off 3 times. And then the chain broke within 4.0 miles of starting my one and only ride. Also, one cleat on my SPD pedals wasn't able to adjust tension and my shoe would pop out too easy. IMO this bike hadn't been fully ride tested prior to being rented. After I skateboarded my bike back to the parking lot and returned the bike, I was utterly miffed on being charged to replace the chain with a halfhearted apology from the store manager, Adam. I pleaded my case to no avail and was told I should've taken the insurance and "that's how the bike rental business works..." seams like customer Disservice to me. I considered myself a loyal Phat Tire customer. My rant continues: If I purchased a brand-new bike, a broken chain would be covered under warranty, especially with less than 2 hours of use. Also given the fact that the chain kept popping off, the bike needed better tuning. I can't believe I spent more than $400 dollars for a 3-day rental as I did just last November. I certainly did not get my money's worth. In fact, I feel ripped off. Shame on me. I was unable to get on the bike on day one or day two of my 3 day rental due to other time commitments. Rental day 3 didn't get me out on the bike till 4:30 PM. (I was going to pay an $20 overnight fee to ride till 7:00 PM. After the shop closed) More than $400 for less than 1 hour of total ride time. A fancy lawyer doesn't make that an hour. But that's on me due to my scheduling conflicts. Something changed. I don't know what. Maybe corporate Phat Tire sought expansion by partnering or selling to a private equity firm or maybe the team at the Bella Vista shop is overworked, underpaid or just not engaged in customer service. Or maybe it's me and I just had a bad day. I don't feel that if I'm spending $120+ a day for a bike rental that I shoulder have to take extra time from my day/ride to adjust my seat, pedals and fix chains that derail much less have to pay for chain. All I know is I like to ride and when I'm traveling around the US or Canada and I can fit it into my schedule, I'll bring my bike or rent a bike. This has brought me great memories, lots of fun and good health. Not this past time...

From the owner: Our customers will find all types of bikes from mountain to road & gravel, hybrid, electric, and…read morekiddo bikes. We carry bikes from Trek, Salsa, Transition, Surly, All City, and Catrike. In addition to bikes, we have all the cycling accessories. When your bike needs a little TLC, our technicians are ready to provide full service, tune-ups, flat changes,…and whatever supplies you need to keep on rolling. Finally, we have loads of mountain bikes, hard tail/full suspension/electric to rent.

Huge thanks to Joe and the crew at Bike Shop Joe's for helping me put together my new gravel bike…read more I came in with a fairly specific budget, and they took the time to work with me and figure out how to get everything I wanted without exceeding it. They gave me just honest advice and were very patient as I figured out the details. I couldn't be happier with the end result. I must have had a stupid grin on my face throughout my first ride. I highly recommend Joe's. Especially if you want to customize your build.

Taken my bikes here a couple of times as a beginner. They were very patient with me and taught me…read morequite a few things. Always very friends and helpful! I even thought I had an issue once when there was a minor tweak and they didn't charge me. Great! Highly recommend

Great selection of new and also gently used kids bikes. Very knowledgeable staff. We have bought…read morethree bikes here for our kids while on vacation. We wouldn't buy kids bikes anywhere else.

My youngster had a burning desire to learn to ride a bike, (so did mom & dad) this is the place to…read moredo it. We got a late start as bike riding just wasn't a priority when the wee one was younger. He's 10 now but really felt left out and needed a confidence boost. He and dad just didn't click when we tried riding. Cue coach Emily. The patience of a saint and knows all the tricks, styles, and buttons to push to get the young one excited about learning. Even making the falls fun and tolerable. Coach Scott was awesome to work with as he really helped behind the scenes with scheduling and payments. I can't recommend this place enough. If ya want your youngster eager to learn and enjoy bicycling, this is your place. One stop and you can purchase, rent your gear, and get lessons.

I bought a gravel bike last year and was extremely happy with the service and product! Looking for…read morea new bike for my wife recently we tried to find something local in Joplin but didn't have much luck so we drove down to Rogers (1 hour drive) and found a bike for her also. The guys at the shop are extremely friendly, knowledgeable, and professional. They take the time to find the right bike for you and get the bike set up to your needs. 100% worth the drive and I will continue to make the trip for all my biking needs!

The staff at High Roller were so kind. I brought my…read moredaughters bike in for a repair one afternoon and they repaired it quickly while I waited. Upon completion of repair, he handed me the bike back at no charge. I will definitely be back for my biking needs.

Chris was a huge help! He was extremely knowledgeable and sweet! We will be back to this location!!read more

I thought Phat Tire would help out the community after the tornado. Good to see other local…read morecompanies help out or shut the doors so employees could help clear trails. I wish I would have bought a bike from one of those places instead. I know where I will be buying my new bike!