I have taken two different dogs to Butler for cremation, and they have always been very…read moreprofessional and considerate

My 18 year old ,cat passed away on Saturday, November 29, Due to the weather, I was unable to take…read morehim for cremation until Monday, December 1, I chose Butler because a year ago I had another cat pass and the hospice vet to her to Butler. I was pleased with them so went back. I asked about paw prints and Gary Butler said he could do it. When I picked up the remains on Wednesday, December 3, the paw prints were in a card and were smudged to the point I could not tell what they were. I had expected a print in clay, which I did not get. I was so disappointed, I felt like crying and commented about the print not being clear. The woman in the office stated that the cat must have been in bad shape. I found that to be disrespectful. The cat was in perfect condition. He was an indoor cat and was kept cold until he was taken to Butler. I wasn't even given the option of the clay print. Given the lack of empathy toward my feelings and, I can never get the prints now. The cost was more than I had expected since last year. I have 2 more older cats. Butler will not be my first choice when the time comes for cremation for them

Hello this is Daron & Minnie Mother & Father of our beloved beautiful daughter Sharese we went…read moresearching out the perfect funeral home to lay our daughter to rest out of our search I'm very pleased to say Vancil Murphy is top notch working with Brian, Adrienne & their assistant Kim they're the best they were very professional dignified caring people and the instructions that was given was carried out to a tee can't say enough would definitely recommend to anyone Brian did such a good job on our daughter that she looked as though she was just sleeping thanks again Vancil Murphy for putting our daughter to rest

Working with Brian and Adrienne Murphy at Vancil Murphy Funeral Home, made planning and executing…read moremy mother's funeral very easy. They were kind, helpful and very accommodating. I would fully recommend them to anyone looking for quality services at reasonable prices. I made the swag for the top of my mom's casket, and dressed the casket with white tulle fabric with ribbons. I used silk flowers because I needed them to look good for over 24 hours. Adrienne was very encouraging to me and her demeanor helped me get through this very painful time.

My family recently used Springfield Monument for a needed stone. Eric was wonderful to deal with…read moreand carefully listened to what we wanted on our stone. He even gave suggestions on things we hadn't thought of to make our loved one's stone perfect. I would highly recommend Eric. Although no one wants to have to do this process for their loved one, Eric makes it a little easier.

I can't speak on behalf of their mowing expertise, but their budget truck rental expertise sucks! I…read moremade a reservation a week and a half in advance, on the day of my move to Chicago I go to pick up my truck.. the guy says, 'well I tried calling you two times and sent an email, each time I called it was busy.' I didn't receive any notice and I have a cellular phone there is no reason it would give a busy signal.. unless he was calling from his tin can phone. So I had to scramble and luckily I found a truck at U-Haul on Bruns lane.. I don't think I'll move with budget ever again. Get your tin can phone checked out, and don't lie to customers.

I'm reviewing from a Budget truck rental perspective but the customer service I got there should be…read moreacross the board. I rented a budget truck in the Chicagoland area and we started out our journey realizing that one of the headlights was out so I tried looking up Budget rentals along our route that could possibly help us. I came to this location unannounced and they dropped everything to help! While Ryan changed out my taillight, Greg inspected my truck and found out that the other location didn't check the registration and insurance which was out of date. He printed new ones for me and inspected the rest of the vehicle. I appreciated how kind they both were and went above and beyond to help me. Ryan/Greg- keep doing what you're doing, you made such a difference and I thank you so much!

We have used this company for a couple of years ..Very friendly , dependable and will go out of…read moretheir way to make sure everything is done correctly and your satisfied with their service and repair ! They are the Best by far ! Thank you !

Today, I was able to talk with business office & receive my paycheck " stubs" from a couple of…read moreyears ago. Totally awesome for a employee to be able to get information needed.

With the new director there have been some changes in staffing this past year, and we had some…read moresmall issues, but now that things are settled down, we are pleased. Our kids are happy here and the staff is honest and kind. They have been great with our child's allergies, especially. I have always liked that the daycare is small, so the kids all know each other and grow together. We've been there a year and a half and our kids truly enjoy going to Calvary.

This place ruined my new suit jacket by pressing a permanent crease across the front.read more

I called Starcrest Cleaners on Conestoga Drive in Springfield,IL on 10/12/24 @ 8 am inquiring about…read moregetting a suit pressed for Homecoming using their same day service. I called and spoke with Terry S who assured me if I had the suit to them before 9am it would be ready same day by 5pm. I rushed to drop the suit off and had it in their hands by 8:30am. Received my ticket that said same day service, in 10/12 and out 10/12 by 5 pm. As the day went on it got to be around 3:30 pm and I had not heard anything from them so I decided to reach out. Once I pulled the number up on Google the hours listed stated they were closing at 4pm?? How is that when my ticket in hand states I can pick it up by 5pm. I call the store and the women who initially checked me in answered the phone (I don't recall her name). When I proceed to ask the status of the suit being pressed she put me on hold for 10 minutes. I arrived to the store at 3:45pm, still on hold inquiring about the suit. I was told they didn't do same day pressing at that location. Excuse me! When I called and spoke with Terry S prior to dropping the suit off AND when I actually dropped the suit off I was reassured it could be done. I was told the lady that checked me in was new and she didn't understand the process. If that were true Terry S didn't understand the process either because she told me it could be done via phone. I asked if once it was figured out that it could not be done there same day why no one reached out to me so I could make alternate arrangements. Dead silence. No answers just a bunch of apologies. In the end the suit was no longer at that location and was taken to the West White Oaks location. I call that location and the guy tells me it can be done Monday. Absolutely not! The event is today in a few hours. Long story short the suit never got pressed. I had to pick it up and do it myself last minute. Terrible management, poor communication. I would not visit this location again for anything!

I needed some banners for a charity event that I was doing here in Springfield the Kinko staff was…read morevery wonderful they heard my needs and help me out I was near ready to cry Jason at the front desk was Apsley wonderful thank you Jason kudos on your help wonderful and friendly staff always willing to help

They have a lot of things that are very useful. Printer, fax, copier, etc. But it is pretty…read moreexpensive. Sad I think.