Amazing experience! The staff is incredibly knowledgeable and talented. I loved their holistic…read moreapproach -- it wasn't just about facials, but also about lifestyle, diet, and daily habits. They really focus on long-term skin health, not just quick fixes. Highly recommend! Not to mentioned I walked out feeling like a new person ‍

I'm so grateful to have found Luma Laser and MedSpa for my laser hair removal! From the moment I…read morewalked in, the ladies have made me feel so welcome and comfortable. Rana and Brooke are not only incredibly knowledgeable, but they truly care about giving me the best possible results. I struggle with hormone related hair, which Ive heard can be harder to treat but when I shared my concerns with Rana, she listened and made me feel completely understood. She reassured me that they would help me achieve the results I was hoping for. I started in January 2025 and I'm already seeing amazing progress on my face and body! I couldn't be more thankful and I genuinely feel like I'm in the best hands. I will definitely be recommending Luma Laser and MedSpa to my family, friends, and anyone who's looking for effective laser treatments. Truly a 10/10 experience!!

Just had my third session at Milan Laser Hair Removal in Royal Oak.  I can already see a big…read morereduction in the number of hairs in the area being treated.  Many thanks to Lyndsey for her knowledge, skill, gentle touch, good advice, and thorough attention to detail.  I highly recommend Lyndsey to anyone considering laser hair removal.

Very good service and interaction with the staff everytime I've gone in. For what can be a very…read morevulnerable situation, the people are great. Everything is clean.

I am in love with Niran & am wondering how I could get her to adopt me…read more Super glad that I found this place! I have been searching for reasonably priced, cutting edge technology, and thoroughly administered laser hair removal. I hit the jack pot.

I've been wanting Lip Blush Tattoo for a very long time now and was afraid to do it until I saw…read moreone of my friends lips, she did Lip Blushing and they looked so beautiful so I decided to make an appt: at Aloria Skincare for Lip Blushing with Natalie and they look amazing, im.so happy with the the healed results. I will.post a photo of my healed results too. Highly recommend Aloria Skincare and all their staff members were wonderful. I will definitely be back for more services here.

Michigan Cosmetic Surgery changed my life forever, I couldn't even imagine how much joy,…read moreconfidence, happiness and confidence I have gained since my breast lift surgery! Dr Awada is the Best Surgeon in Michigan i recommend her to anyone looking for an experienced surgeon hands down , I will be back for my tummy tuck and BBL

the worst human we have ever met. she is a habitual liar, who teaches her staff, (puppets) to lie…read moretoo. she had an 'episode' during a consultation. probably forgot to take her meds. Does not understand the english language. Awful memory. Always puts the blame on someone else. if u go to her, you need a good attorney. Changes dates and photos and records. LEAVE HER OFFICE

Had a wonderful, relaxing, refreshing facial with Jessica. She was considerate of my needs and…read moreskin concerns. Can't wait to go back for additional sessions.

Amber is the absolute best. I drive all the way from Utica, MI to see Amber for brow waxing. She is…read morethe only person who's ever waxed my brows to look identical and the shape I want them. Recently, I received my first facial by Amber and it was a phenomenal experience. I look forward to getting more facial's in the future.

Very professional clean spa. You will get 5star treatment from the front desk to the back of the…read morespa. The massage was perfect!! You will definitely get your moneys worth. I will definitely visit again.

Finally...FINALLY! I was able to book an appointment & the wait was worth it! I received a hot…read morestone massage & it was absolutely amazing! From start to finish. I felt like loyalty! Tea? Desserts? Mimosas? Champagne? An amazing masseuse? ! Just to note I'm not a fan of places like massage envy, nothing wrong with them, but just not my cup of tea. This establishment delivered 100%! I suggest booking months in advance, because they book quickly.

Response to owners reply on Google: Original post first,…read morethen read my reply: Original post : I am very disappointed with my experience at this Wellness Spa. I was overcharged for a simple consultation fee, and the value of the service did not match the price. What made matters worse was the attitude of the owner--aggressive, unprofessional, and dismissive when I questioned the charges.Before arriving, I had even called the day before to confirm the $75 consultation fee, yet I was still overcharged. When I raised concerns, the owner's response was aggressive, unprofessional, and dismissive. She even went so far as to say my "energy" was wrong--despite not being in the front of the building when I arrived, and only reviewing me over cameras. It felt more like she was defending the receptionist, who had already given me incorrect information, rather than addressing the real issue. I admit I did walk out due to price change, refusing to pay the remaining amount because it went from $75-$85 dollars. The receptionist was wrong and I can prove it. It only made matters worse. The owner definitely was aggressive about her coins and I'm not upset about that is business but it's how you conduct business.From my perspective, the pricing appears less about the quality of care and more about covering the cost of a high-end location, expensive equipment, and the "luxury" image the spa wants to project. Unfortunately, this comes at the expense of fairness and customer trust. I later discovered that I am not alone--many other customers have also reported being overcharged and experiencing the same unprofessional behavior from the owner. I came expecting a professional and relaxing wellness experience, but instead left feeling frustrated, disrespected, and financially taken advantage of. Until major changes are made in both management and customer service, I cannot recommend this spa. Reply: The consultation I booked was clearly listed as 1 hour, not 30 minutes--and I can prove this with the time slot I scheduled. To say otherwise is misleading. Additionally, I would never sit and tell my "life story." That is a complete fabrication. What I expected was a professional consultation, not personal storytelling. And on the subject of professionalism, as an aesthetic provider, it is standard practice to present your skin honestly so clients can see real results. Wearing full makeup during a consultation undermines credibility--clients should be able to see your actual skin, not rely only on pictures. For the record, this was never about money. I could have easily paid the amount twice over. The issue is with integrity and how clients are treated. The deposit itself even changed from $75 to $85, which raises serious concerns about consistency in your business practices. As a business owner myself, I know that if a front desk staff member makes an error, the professional response is to "eat the cost," not push it onto the client. Also, let's be clear: the fact that you changed your consultation policy afterward speaks volumes. If everything was as smooth and clear as you claim, there would be no reason to change your policy. Clearly, there have been several complaints about consultation pricing and inconsistencies, otherwise your policy would have stood as it was. Instead of addressing those issues, you're deflecting by accusing me of being rude--when in reality, your tone as the owner came across as aggressive and unprofessional. Lastly, I was not rude at all during my visit. Respect goes both ways, and just because someone is the "owner" does not excuse being dismissive toward clients.

Great first visit. Danielle was awesome! Did a thorough facial! I see the difference in my skin…read morealready.

I have been a client for over 5 years. I love their Berkley location and the staff is exceptional…read more They are always patient and walk you through all the aspects of the treatments they offer. I have never had any issue that McKenzie didn't fix for me immediately. Thank you Ageless Image!!

An update to my last review. Very disappointed on the result. My mom got 20U of Botox. Gave it the…read morefull 2 weeks. And sadly saw no changes. Maybe it's not enough, but really didn't expect zero change after $260. May try Botox again but probably a different location.

Best dermatology and skincare clinics, hands down! Dr. Carter-Snell is an expert in her craft and…read morealso in tune with the human side of care. Her clinics are immaculate, organized, and equipped with the latest technology. The staff are helpful as well. Highly recommend!

I received a text from the downtown office (not a bill) this month for an outstanding balance from…read morea July office visit in Royal Oak. I made an appointment in July to purchase a laser package. I made the package purchase. I wasn't treated the same day. The did not ask for an office visit fee. The appointment was on the 15th. 5 months later I am contacted. I have had two treatments, and a balance was never mentioned nor have I received a bill. When calling the office speaking to someone is not an option. It is very difficult to respond to unanswered phone calls, robotic and anonymous text messages sent by a nameless individual. This is so nonprofessional. Then I was texted that if I wanted to speak to someone on the phone, I had to make an appointment. I work as well, and my time is limited. I was sent a coy of a service ledger. I asked did I have to pay for coming to the office and purchasing a package no response. So, it appears that I am being charged an additional office visit fee when I come in for a treatment which is prepaid for. Wasn't the office visit for a 20 min treatment one and the same? This is a first. I have never gone to a dermatologist paid for a treatment and had to pay an additional separate office fee. I was told that they were behind in billing due to the holidays (the 4th of July). The holidays just began. I try to patronize my own and there is always an issue.

Beverly is fantastic! She gives a great facial and is extremely informative! The building is kinda…read moresmall and parking is tight. I recommend parking on the street! But overall this is a great place and I highly recommend!

Perfect place and AMAZING staff. You feel so welcome. The staff is blunt with you and your…read morewants/needs, they don't want just money they genuinely want you happy. Will always recommend this place!!!!! 10/10!!