I also bought the groupon last year. I finished all my visits and I bought another package for a different part of my body too. Maggie is very professional, quick, and has a great sense of humor. You'd have to have a great sense of humor you're looking at people in their panties most of the day! The office is clean, she is very good at what she does, and I have seen a 90+% reduction in my bikini line - I'm thrilled! I'm fair skinned with dark hair that I wanted her to zap. I'm not having as much luck on my navel area, but laser hair removal is not guarenteed. You're not buying a roof or a car here people - it's medical science you're dealing with and you roll the dice. Maggie is quick to explain what your odds are for success on each area before you get started. I even switched from my upper lip to my navel because she said my upper lip hairs are too light and I would be disappointed.
Yes, it was tough to get in touch with her at first, but once you're in the swing of every 8 week appointments you schedule before you leave and she is great at finding times that work for you.
She was also really good at reminding me after every visit to ice, use aloe, and avoid working out. I did all of those things and had ZERO burning, scarring, itching, rashes, bumps, etc. She also asks when I arrive how things are going since the last visit, which I think is very thorough and professional. She's not a doctor, but you're clearly a valued patient with her. I'll keep going back as long as I have some hair that needs to be zapped away. Plus, there is almost always some sort of promotion going on - the rates are super reasonable! And about the front end staff - who cares! Maggie has her own sign in sheet and she personally comes to get you from the waiting room. I'm glad they don't have extra staff for her - that means higher prices on treatments. I'm not ok with that. Make sure you ask for ice and a few moments before you begin and you'll be all set. Maggie is wonderful - thank you Maggie! read more