Very professional an fabulous job mounting my diamond to my ring. Would highly recommend .read more

This store is a gem - pun intended! I live in the Riverbend area and drive past this store on my…read moreway to the library branch located in the same shopping center at least once a week. I would have never thought to go inside, but a co-worker had mentioned that he received great customer service at this store, so I decided to pop in one day after work. Initially I was a little intimidated by having to ring a doorbell to buzz open the door, but the store itself is intimate and welcoming. I have been looking for jewelry to wear at my wedding for over a month, and have been continually disappointed by the selection at chain stores in malls. The diamond jewelry here is classic and beautiful, and I found what I had invisioned immediately. It looks like a two-person team runs the store (a man and a woman) and both times I visited they were very patient and friendly, and I felt none of the attitude I have experienced from staff at other stores. When I purchased a necklace, it was cleaned for me before being put in a box, and when I mentioned off hand that my engagement ring was dirty, the saleswoman took it back for cleaning and offered the free cleaning service to me at any time I wanted. I am very pleased with the necklace I bought, and enjoyed the low pressure, friendly service at Forest of Jewels.

Website says they open at 11am so I wait and keep waiting to see if they open…read more 20-30 minutes goes by and they still aren't open! I had taken two buses and had somewhere else to be afterwards so had to stop waiting around and left.

Repeat customer! My first visit I fell in love with a necklace that I wanted as a bracelet and…read moreSunil was kind enough to accommodate my request and included a large clasp. I have now worn the bracelet, everyday, for over a year. Zero issues! I have only taken it off once and it's my favourite everyday piece. I know being other pieces to him for repair.

A centre aisle kiosk in City Centre Mall with a small collection of watches and assorted jewellery…read morefor sale . They do repairs as well . I found an interesting watch and bought it . The staff was exceedingly helpful ,friendly and set up the watch on the spot for me . Highly recommended.

Always appreciate the consistently great service at Jewels De Oro. I've never been disappointed…read more Thanks Sean!

I only go to Jedco for cleaning of my diamond rings and for calendars..Fast and efficient service…read morealways. I have been dealing there for over 25 years.

My ex and I before our separation had brought our previous wedding bands, with the original…read morediamonds and had brought with us two Tanzanite stones we bought in the Caymans. I am sorry, I forgotten his name, the owner helped us to redesign our wedding bands for our 25 years of marriage. Great work at FAIR and reasonable prices given the craftsmanship he and his staff have. LOL, sadly now divorced, I want To redo my ring but adding stones from my mom's family ring. This ring will have great deep meaning and have other dimensions to it.

Awesome work , very professional and creative price are so great and I will go there for all my…read morejewel for sure my fiancé made the right choice thanks al-brite

This is a great business with quality products. I purchased my fiancées engagement ring and both…read moreour wedding bands here. The women's rings are made by another designer that they carry and are very beautiful, we love them. My ring is a gold pipe cut band and was custom made on site at the location. During the process they helped with questions and the decision making process, each member of the family taking turns during our visits to come discuss and ask questions about our needs and work on fulfilling them. Needless to say, we will not be going to another jeweller in Edmonton.

The ring we ordered online did not disappoint! It is beautiful!!! My husband loves it! It is…read moreabsolutely stunning. The price was better than anywhere else. The customer service was exceptional from the time I ordered to the time we received it. They were very accommodating and satisfied all our requests. Shipping was quick. Excellent communication. They are easy to contact and respond quickly. I definitely recommend them and I will order from them again.

I love this store. Their customer service is amazing. Their jewelry selection is fantastic. This is…read morethe best jewelry store that I've ever been to. Do yourself a favor and go to Boulevard Diamonds.

I didn't think there was a way to CHEAPEN diamonds, emeralds, and gold but WOW Premier Jewellers…read moredid a TOTALLY CLASSLESS job. Premier Jewellers is a totally inept, and truly unmotivated team. For my 30th birthday, I received a bracelet as a gift that was in the thousands in value. Right away the gift giver told me how everything the jeweller and owner did was left until the last minute. The bracelet wasn't ready until the day of my birthday, though ordered weeks in advance. The experience was a fight to get information, deadlines, quotes. I opened the gift, it was lovely. The heart of this issue was that the bracelet was too small for my wrist. The gift giver was disappointed because they had taken a bracelet of mine, measured it and the sales team said "there's no way his wrist is that big." I said not to worry, we would take it back and have a few more links created for the piece. As the bracelet was """custom""" they would surely have the mould to recast a few links. I dropped off the bracelet in the last week of August. They told me it would be roughly 300 dollars to add the size needed. 15 days later they called to say that the bracelet had run into some """issues""" and would be $360 now. I asked what kind of issues? They said issues with the recasting. The gift giver said that they had repeatedly changed the price on him. When I questioned the price raise further, they said they would honor the $300 original quote. They said the bracelet was ready to be picked up. I went down to the store and they told me the bracelet wasn't there, but maybe it was at the other store, or the goldsmith. I asked why they told me it was ready for pick up, and they said it might be an error. This concerned me because nobody could seem to tell me where the bracelet was, or who had phoned me. I felt perhaps they had lost the bracelet. I asked the clerk Denise to get me some information and to call me. 10 days go by, still no phone call. I called, they told me it was still at the goldsmith and would take another 3-4 weeks. I wanted to know what had been going on because we were already around the 30-35 day mark of them having my bracelet to add 3 links. They apologized and told me that it's just how it is. 10 days go by, I call them again, and again and they finally admit to me that the day I went to the store, they realized they had forgotten to send it. It had never left the store, at all. This raised a flag in my head, because they told me "the issues" they ran into which was "going to cost more than originally estimated" How are you going to tell me it costs more when THE WORK HADN'T EVEN BEEN STARTED?? I asked Denise how this was all possible, and she said they had recently changed ownership so it had been a process. I asked when they changed owners, she said around May. This service took place in late August. I said that's a total B.S. excuse, and they were clearly just saying ANYTHING to pass the responsibility to someone else. I keep calling, speaking to the manager Chi. Chi is a whole different issue, totally unprofessional, unmotivated, and quite frankly did not give a single care about this. He kept promising that he, or the owner Jack would call me back right away. He never called. None of them did. I had to keep phoning them constantly to pull any information from them. I told them I was going to tell American Express that they took the money and gave no services, that I would write this review, that I would call the BBB and not a single thing would motivate them to fix this. The bracelet finally comes in... and if you can believe, and I wish I was making this up, instead of adding 3 white gold face links, they added 3 yellow gold face links. I was stunned. A. How does a goldsmith totally miss what type of gold is used when it's in their hand. B. Had nobody at the store quality controlled this? C. Are you kidding me? 4 more weeks. 0 calls back. 100% incompetence. Charged full price for the links. These people do not deserve your money. This experience was tacky. I've had better service at Walmart

BEWARE Do not buy here…read more Do not work here. No Returns policy. Now owned by Carat Jewellers since May 2019. Questionable pricing. Unclear diamond specs. Treats staff poorly and violates labour laws.