We couldn't be happier with River City Windows. They replaced 18 windows and a sliding door for us,…read moreand the whole experience was excellent from start to finish. This is a great local business that's genuinely easy to work with. Everything was smooth from the very first email quote, to a personal product demonstration, to scheduling the install. On top of that, they came in at the lowest price compared to two other competitors we got quotes from. The install crew showed up on time and were friendly and professional. Honestly, everyone we dealt with was professional from the initial sales appointment all the way through installation. The crew was incredibly efficient too, from the install itself right through to cleanup. We also had a chance to see their service after the sale. When our sliding door glass shattered and needed to be replaced, we called River City Windows and they ordered the glass right away. Within a couple of weeks, the sliding door glass was replaced with no hassle at all. Highly recommend River City Windows if you're looking for quality work, fair prices, and a company that stands behind their products and treats you right.

Incredible service!…read more What a great local business! We are very happy with our new windows. And we were so impressed with the great service. Installation was incredibly fast. Special thank you to Dimitri & Andre for their great service!

Paul and his installation crew did a great job over 3 days. They were real professionals and…read morecleaned up everything

Great service from start to finish. Mike Madhaw was our salesman. He was professional,…read moreknowledgeable, and answered all our questions. Tim and Mitch were the installers. They worked continuously and were perfectionist. Friendly and attention to detail. Great job from all three!​

We purchased a front door and we just love it!! Thank you Tracy for helping us pick out the front…read moredoor!! And the install was flawless thank you to the 2 installers ( sorry I don't remember their names ) Ty hey were on time , polite and did a great job with the install !! Great job

We had a great experience with Rocket Doors. In fact after sending out several inquiries when…read morelooking for a company who could replace our front entry door, Rocket Doors were the only company that responded. AND, they responded promptly. Their sales person, Mike, was informative and not in the least bit pushy. Their administrative staff was beyond efficient. Their crew that installed the door was amazing. The door itself and the hardware are solid. To top it all off the owner comes by personally to double check measurements. I have absolutely no complaints and am extremely happy with our door. Thank you Rocket Doors!

So I have been dealing with this sliding door not rolling for at least 6 months. My girls have…read morebeen locked out in the backyard, banging on the glass, because the slider was too heavy to slide. Yeah, its been bad... Ben arrived promptly this evening He explained all the whole process on what to expect. He stated he was able to complete it in 1 hr. What , hmmmm?? I was skeptical, because he was by himself. But low and behold, he pulled through and it was hot outside too. He pulled out the old rollers. Omg they were rusted and the track was also replaced. Super fast and efficient ! After living here for 20yrs , the price was definitely worth it. We decided to also go with the security screen that our dogs won't be able to tear up from the outside. If your looking to have work done on your slider get a quote. Very Happy with the service!!

Tom came to replace a screen today- so that was a plus, but I also love Tom's personality-…read moreextremely kind and down to earth. Yan is to be arriving to replace floor t-board, and waiting on information regarding glass replacement. Yan has been trying his best to provide resolutions, so I truly appreciate that type of workmanship. That's what I was looking for in the beginning. Thank-you for making those accommodations. But still waiting on new glass doors and a contract that I signed at the end of completion.

Our new front door is beautiful; you really do get what you pay for. The installers were wonderful…read more They were very competent, neat & tidy and left the area Perfect. Every step of our experience was great.

Sales...normal, Installation..fantastic. ordered wrong size window, had to come back....no…read moreissue...fantastic installers again. Called office 4 payoff, nice lady on phone...issued check when work completed, full paid. Workers ca n e back because I had requested incasing on all windows and last one it was not on the work order. They came back to do incasing, again great folks. They told me they got blamed for not doing the encasing event hough not on work order!!!! Then 2 weeks later they call & say I owe 600.00 more???? Wtf???? Still trying to get to someone with common sense when u call 4 payoff & u full pay, it's done!!!!

We had a wonderful experience with our windows (18) and sliding door replacement through Lifetime…read moreExteriors. Mike was very knowledgeable, clear, and straightforward in helping us navigate our options. Vlad and crew were friendly, efficient, and very professional with the installation. We were also very happy with the pricing. I highly recommend this company and will be using them again as needed. Thank You for providing a great improvement to our home.

We needed our 1964 aluminum frame windows replaced, since they do not insulate our house, so I…read morereached out to Lifetime. Mike and his team were extremely professional, took measurements and got new windows within a few weeks. Him and his team installed the windows in a mere few hours, and they look amazing. I also loved his straightforwardness, and couldn't be happier with the result. Anlin windows are high quality as well.

We had a pocket door for our guest bathroom that I never liked because it wouldn't close all the…read moreway and was just wonky. I wanted to convert it to a normal swing door. However the size of the door did not conform to any traditional door size. Thus I started my hunt for a custom door company. I called Homestory to get a quote. They explained so nicely that they have a four door minimum and then gave me the number of a different company that they recommended me using. After calling the other company with no answer or return to my messages I called Homestory back. James was so nice and said he would see I if he could make it work do just do my custom door and set me an appointment with the designer Lauren. I was so pleased with how helpful and kind everyone was that I decided to replace all my doors! Lauren helped me pick everything out and was amazing. Doors were ready in about 4 weeks and the installation went perfect! Even with our tricky pocket door conversation. When I came home and say how beautiful the doors looked I actually cried tears Update: to add to the beauty and functionality of my new doors. The doors so successfully block out the noises of the house that My almost two year old has now been sleeping an hour -hour and a half later In the morning.

Unfortunately for us, working with this company has been a nightmare. I'm willing to amend this…read morereview if work ever gets completed but HomeStory has been absolutely horrible at meeting their end of installing two doors at our house. We initially agreed to contract with HomeStory to replace our front door and our garage (fire) door in March of 2022. The initial consultation was pleasant, their representative was certainly skilled enough to encourage us to move forward. She did not, however, seem to take notes good enough to order the correct hardware we wanted even though several emails were sent back and forth to further clarify before any work took place. There were a couple delays on initially starting this job from HomeStory, we had to reschedule the initial install because the main new front door was not received when expected. Market conditions, we get it. James (install manager) assured me over the phone that he would closely inspect the new front door when it came in to make sure there was no flaws from the distributor. This did lead me to believe that James was going to assure efficiency throughout. The front door alone was/is an expensive door and my main concern. When HomeStory began work on this job in May of 2022 they showed up with incorrect hardware, they actually had two (duplicate) front door handles and therefore could not install a new door knob on our firedoor. Not a major goof, you would think. We had to re-use the handle from our old fire door until they could come back out later to correct with proper hardware, which meant locks and keys did not match up. But on the initial install when they opened the other boxes their installers noticed the incorrect finish on half of the hardware. We had told their sales person several times that all finishes were to be black. Instead they arrived with Black knobs and silver hinges and a silver peep hole. More importantly, the new front main door, which I had been informed would be closely inspected by James, was in the back of their truck and not easy to access. I asked the installers if I could see it and they were able to move a few things out of the way so I could catch a glimpse into a dark truck from about 10ft away. By the time we got a good look at the new door I instantly noticed flaws but at that point our old door and frame had already been removed. There was damage to the new frame that the new door came in. There was debris in-between the panes of glass in the window of the new door. The paint work on it was horrendous, the paint actually began falling off the door in several places in the next month or so. The trim around the doors' window was over-glued. Just really poor work and quality for a very expensive door. We had no choice but to have it installed at that point. The install crew also did not arrive at initial installation with correct new trim for the new front door, you can see in the pictures I added that they took our old trim (white) from our old door that they had ripped off and damaged to throw back around the new door until they could come back to replace with the correct trim. We were told by the salesperson we worked with that we would not have to do anything, that everything would be taken care of for both these doors. We learned at install that was inaccurate, be prepared to paint the new interior trim they put on around your doors. You will need to fill the nail holes as well, something I wish I knew ahead of time. The initial install obviously did not go well. Wrong hardware, damaged door, missing trim, re-using old materials, locks don't match, we have to paint, etc. We understand stuff goes wrong, it's life. But it is now almost November of 2022 and the job is nowhere near completion. We were told it would take one day to complete installation, it's currently going on 6 months!!! Their installers have been out a couple of times but it's been completely unorganized and have actually arrived with incorrect hardware (again). James recently scheduled a day to have his installer come out again only to cancel on me 20 mins after the installer was supposed to arrive, they had realized that they again ordered the incorrect parts. HomeStory blamed their distributor T.M. Cobb for the poor quality of the front door and did have a T.M. Cobb representative come out. The T.M. Cobb representative blamed HomeStory for not properly inspecting the door before installing and admitted to me that the front door and frame were damaged and poorly finished and needed to be taken back to their warehouse for correction. We currently have a temporary front door from T.M. Cobb that honestly looks like trash which is not a good look for everyone asking about our "door job" with HomeStory. What's even worse is the T.M. Cobb representative pointed out to me the poor finish on the fire door, which I had completely missed. Will this two door job ever be completed? All pics are post install, including damages.

Great Job! Experienced installers…read more love the Infinity Windows! Best company in industry!

in 2020 we had Halls replace all of our window, sliders, and screens. Recently, one of our screens…read morewas damaged and we reached out to Halls in order to get a replacement screen (They are custom made). Our understanding was that Halls would continue to provide us with quality service. We were wrong. They have been unresponsive and seem to be ignoring our request for service. we have made referrals to Halls but never again. Their service is horrible!!!

There is a review by Michael down below and I just had to see if this place was anywhere near as…read morebad as he made it out to be. It's not so don't listen to the haters. I have a simple door replacement project, so I called, and Shannon answered the phone. She was very polite and let me know I have more of a repair and not a total project. She not only was very polite but also gave me a couple of numbers for businesses that would be able to help me. Sounds like Michael has some unrealistic expectations.

We were about to pull the trigger on some windows…read more The showroom near us in Napa had a poor selection, so we road tripped to Sac to visit their factory. They were less than accommodating. Not wanting the trip to be a total bust, we visited another shop. Their unit of the windows we were considering was stiff to operate, we were discouraged, and the showroom did not have much else. Then we visited this shop, and met Elia. Wow, what an upgrade! The showroom's curated selection and Elia were what we needed! She's a total professional, really knows her stuff, took good notes and kept track of our preferences. It all helped us think through the myriad of choices, and she deftly guided us to a Marvin Elevate solution. What started as a consolation visit can turn into 21 window sale!

We bought doors a number of years ago to update the doors in our home from the 1980s. One of our…read moredoors settled years after the install and it wasn't latching properly. We called up Monika and her team to see if they could come help us adjust it so that it would close properly. Not only did they come out the same week, but they did the adjustment for free! Amazing service!

My closet doors are installed, but I wish they weren't. My wife and I were promised custom closet…read moredoors with 3D laser measurement. When the installer arrived to take the measurements, he pulled out a tape measure. Confused, we followed up with Monika and were told that the 3D technology is only used for customers with swing doors. My contract specifically said that laser measurement was included, but that wasn't delivered. Install day: - 1 door was painted the wrong color and had to be sent back - The 3 other closet doors were hung crooked - The installer damaged my floors by screwing in guides rather than using the adhesive option we were promised and left gashes in the flooring when bringing the doors in - A 4.5" unfinished trim board (which Monika never discussed with us) was installed across the top of the closets When my wife asked the installer about these concerns, he blamed Monika for not communicating with him better. While he did apologize for the door being the wrong color, he tried to convince my wife that screwing the guides into the subfloor was the optimal approach and that our flooring contactor had lied to us when they suggested not to screw into a floating floor, but he agreed to come back the next day with adhesive to fix his mistake. After sending an email to Monika documenting these problems, she offered to reduce our remaining balance and promised to send the installer back "until we were happy." Install day 2: - I called to check in on the progress and my wife let me speak with the installer. He skirted the issue of the crooked doors by blaming the existing closet framing. I acknowledged that my house isn't perfectly square and achieving perfection wasn't possible but I asked him to get it as close as he could. He responded, "I can see you're going to be meticulous about this so I can just leave the guide with the tape and you can do it yourself" - which felt like a complete lack of professionalism - The adhesive tape is clearly visible under the guides to cover the screw holes in my flooring that went unpatched - The doors are still not level with visible gapping - Sawdust kept forming as the doors were opened and closed because they drilled the door pull holes all the way through and forgot to put hardware on the interior holes. Hardware had to be delivered the next day to fix this issue. There was nothing that felt "custom" about this experience and it definitely wasn't a "one day" project. Monika made apologies, but that doesn't change the lack of quality in the doors, the misleading website claims, or the exhausting install issues.