I am a tough critic and I love i3 Broadband. I have had 2 issues since jumping the scandalous…read moreMediacom ship. March 28, 2022 an idiot in St Charles MO failed to call Dig Alert/JULIE and severed an i3 cable. The repair was timely. Recently Hulu tv failed to recognize the IP address. Each time I called i3 I spoke to an intelligent, English speaking person who provided honest answers and an explanation for the issue. Not only did i3 have an answer but they also told me why or where the problem lies and how to fix it or that they are working on the outage with an honest, realistic estimated restoration time. Nothing is perfect. I have respect and loyalty for any company that has an answer with an explanation. I can always roll with honesty no matter how ugly the truth may be. Kudos to i3 Broadband. Honesty, accountability, and transparency are long lost character traits. I applaud i3 Broadband for their integrity and honesty.

Yes, it is noticeably faster than Xfinity. Price is a little better…read more Best insider secret? The i3 techs set your network name to your actual NAME. Then they assign the network password to your phone number. Yep. They use whatever phone number you used when you requested service. Oh. My. Gawd. All you need is anyone's last name (that's the network) and their phone number (that's the password) and you have full access to everything a user has passworded access to. They apparently are unaware of the vast number of users working from home. Just think how much data out there is at risk because of i3. Know someone who works from home? Know their phone number? Wheeeeeee. Mebbe their techs need to learn a little bit about network security. Ya think?? They are they're at a HUGE risk of being sued. Before I even accessed the network, from my computer, I renamed the network and changed the password. There is no way I would ever log onto a network that uses my lastname and my phone number as access. It seems confusing to change your password, but it isn't. You can either call i3 and ask them to change it or you can do it yourself using a smartphone app HomePass. I'm a little skeptical about HomePass. Described as "HomeKit allows users to get rid of an old notebook and store codes right on an iPhone or iPad." LAST thing I want to do. EVERYTHING I have access to was hacked a few months ago, by using passwords I had saved on my devices. So....I spent 2 days trying to get my printer back on my network. (I'm not a fool. I am staying connected to the Xinifity network, until I test everything out. That included my printer. Whew!) Tech Support? Hmmmm.... I actually asked the tech if she was asleep. Seriously, she literally sounded like I woke her up. My goal was to print via my new i3 network. If I couldn't print and scan, I literally would cancel i3 and keep my Xfinity account. And, ironically, I am printing out forms to WRITE DOWN my passwords now, after discovering how easy it was for them to be hacked--even ones that passed the "Strong" test. Last thing I want to do is have my passwords in the ethers. So. I wanted to print out my password forms so I can write passwords down by hand, and make a note when I change them. Seriously, I thought I had wicked good protection in place. I did not. So...Tech actually asked me if I "have" the manual to my Canon printer. Duh. It's online. How does a tech not know that? Or maybe she just doesn't scan or print? And, of course, I had been reading it. Meticulously following directions. Printer just wasn't being recognized by the new network. Tech wasn't much help. By the time I finally got it to connect (without help from her), she said she might have a way of connecting it to the network from her end. Really? It's passworded. How was she going to do that? Oh, yeah. She probably assumed the network is my lastname and the password was still my phone number... I still don't know why my printer wasn't being recognized by the network. But, now it is. So far so good. We will see how the rest of my first 30 days goes.... Who do I see about getting all that time bacK??

It is amazing how Meidacom can saya on their commercials that they have greater then 99% service,…read moreyet my internet and phone go out about every other month. It is the day before Thanksgiving and it goes out again. We call and go through all the hoops the service representitive says and still have to wait for a technician to come out and fix it. First available day is Sunday.... 4 day from now. We have 2 college students who need to do homework but now can't because we have no internet service their entire break. We have family coming in for the holidays with no phone.......... Please try a different company. I3 Broadband is new. Maybe them.

Brandon was the best technician ever! He came out to my 80-year-old mom's house and replaced the…read moreworn out wires and got her system up and running quickly. He made our day!

Excellent customer service. Knowledgeable, honest business man with a brick and mortar building…read more Cost the same every month. Would highly recommend

Jay L did an awesome job setting up my nephews iPhone 6S and ordering my moms new iPad. Your…read moreattention to detail was fantastic. Also, thank you for your service to our country! Blessings

From the owner: AT&T, serving over 81 million wireless customersread more

Fiber Customer here. - Since moving in the area, my wife and I work in public sector from home,…read morerequire reliable internet, and was looking for a top tier Internet Service Provider in our area. CassComm provided that and more. We've had then for a few years now, and their services are everything we asked for; reliable, fast, affordable, consistent, quick and professional customer service. They are always ready to answer phones to resolve any billing/service issues, and answer questions on their social media. Their field techs/linemen are some of the toughest and most skilled in the state, and respond just as fast if not faster than our electric providers during power outages regardless of the harsh weather conditions. Our family has had them for a couple years now and plan on growing with them during our time here. Thanks Casscomm! You all are really great.

Pricey for the most basic internet. When I was on hold while I called to pay for the first month &…read moreinstall it says save $5 by enrolling in auto pay or whatever it's called. Last month was more than the previous so I called. Only get $5 off for the first month. Why even do a promotion if it's just one month. Never said that while I was on hold