On the same night, during a heavy rainstorm, I noticed my gutters over-flowing; causing a cascading effect down the back of my house and a few hours later, the ceiling above my kitchen window began leaking. Loved that for me The next morning I began reaching out to contractors, recommended by my friend/ real estate agent. I had someone in the house the next day who said they would be back the next day - he never came back and stopped answering my calls all together about service. This review is not about him. After 2 more weeks of me trying to figure out the root of the issue (my guess was clogged gutters causing cascade and water finding it's way in- as it does), calling at least 5 other companies, and sheepishly trying to see if my home warranty had people who could help (they tried to convince me I needed a plumber ), the same friend directed me to Birdland. Within a few hours of calling, I had someone back at my house and actually looked at the problem (got on the roof and everything) and presented me an action plan to fix it. As new-ish homeowner, this was my first big issue I had to deal with and was hitting dead-end after dead-end, while the rain kept coming and the leak in the kitchen kept growing. I have new gutters and gutter guards (I was right- gutters were clogged bc I have a park across the street). My roof was also re-sealed and I was educated on the importance of that roof maintenance. Thank you Birdland for the care and education along with prompt service. read more