We took our bird Pickles here because he was very sick, in the 18 years of him being my buddy I…read morehave only taken him to the vet one time. I cannot begin to describe the emotional distress that I was in. "It has takin me 4 months before I could even write this review. Now that you understand the state of mind I was in, let's begin: I took Pickles in to see Dr. VanZant Who is extremely knowledgeable and did everything she could to help Pickles. I will say this about Dr. VanZant... she does not mix her words, she tells you like it is, to a fault. She comes off making you feel like you don't care for your pet and you're a horrible owner of your pet. "At least that's how she made me feel" now after talking to many people and I mean many people, including people that have worked with her in the past, they all said to me that Dr. VanZant is an incredible aviary veterinarian and truly cares for the animals "which I agree with 100%" but she is very rough around the edges. So I guess what I'm trying to convey in my review is... I would absolutely take my bird back to her, and we did until the disease I felt was too great for my bird and I had to put him down I also took my other bird Peaches in to see her for a blood work up because I was afraid that she might have also have gotten the disease that Pickles had. Let's make it clear Dr. VanZant is emotionally hard to deal with in regards to your pet but she is a damn good Doctor who will do everything she possibly can to make you bird better again and in all honesty I believe she did everything and beyond to help Pickles. So I highly recommend For The Birds, and Dr. VanZant, just be aware that she can come off very harsh, and has the disposition of a chair. Quite honestly I'd rather have someone come off harsh but is competent and will do everything in their power to help your pet "and loves your pet" than someone who is very caring twards me but has little knowledge or experience to help. That's my 2 cents, do with it what you will. Like her I did not pull my punches, just spoke the truth. Last things last: again I can't stress how much Dr. VanZant did for Pickles to try to keep him alive. I just wish she would have show a little more compassion for the ones who are grieving while their pets are sick or hurt. It is possible to speak the brutal truth in a compassionate manner.

HEARTBREAKING AND EXTREMELY UNPROFESSIONAL EXPERIENCE I am…read moreabsolutely devastated by how For the Birds handled the care and communication regarding our beloved 6-year-old female cockatiel, Gutu.About six months ago, Gutu developed an oviduct prolapse and needed surgery. We spent around $4,000 for her surgery, and she remained hospitalized for about two weeks. When we brought her home, she was still extremely weak and could barely stand properly on her legs. We brought her back the following week and repeatedly asked WHY she was not recovering and what was causing her condition.For the next six months, it became the same heartbreaking cycle: hospital for a week or longer, home, then within a short time she would stop eating or become very sick again, and we would rush her back. We repeatedly asked for a clear explanation of why this kept happening, but we never felt we received one. Instead, we often felt blamed. We were told things like maybe we washed her towels with scented soap/detergent or that we brought her in too late when she was almost dying.We spent close to $10,000 trying to save Gutu because she was our baby. Surrendering her to Mickaboo was recommended several times, but we were never ready because we loved her and wanted to continue doing everything possible for her.On July 30, Gutu stopped eating again and we brought her back. After watching her suffer through months of going between home and the hospital, we finally made the heartbreaking decision to surrender her because we believed staying under professional care would give her a better chance to recover. The doctor specifically told us that after surrendering her, WE COULD STILL CALL TO CHECK ON HER AND EVEN COME SEE HER.For the entire following week, my husband and I repeatedly called for updates. My husband's calls were not answered. When I reached the front desk, I was told they didn't know her condition but someone would call me back. Nobody did. The next day, the same thing happened. We also repeatedly texted the number that had previously sent us pictures of Gutu. NO RESPONSE.Finally, today, Friday, August 7, I called again and was told that Gutu had PASSED AWAY WEDNESDAY NIGHT.Nobody called us.For TWO DAYS, our baby was already gone while my husband and I were desperately calling and texting trying to find out how she was doing. We only learned she had died because I continued calling them myself.I understand that veterinarians cannot save every animal, and this review is NOT simply because Gutu passed away. It is about six months of unanswered questions, repeatedly feeling blamed, poor communication, ignored calls/messages, promised callbacks that never happened, and most painfully, failing to tell us that our beloved bird had died.After six years of loving Gutu and spending close to $10,000 trying everything possible to save her, finding out this way was absolutely devastating and unacceptable. Gutu was not "just a bird." She was our family, and we deserved at least the basic compassion and professionalism of being informed when she passed away.

We found a young sparrow that seemed injured and unable to move much. We sent them videos of…read morecurrent condition of the bird. They were very responsive and asked us to take bird in to them for care. We gladly will be handing bird over to them for medical observation & care. I'm so glad we have organizations like this on our community.

I called for an injured crow from Fremont since our rehabilitation center here is temporarily…read moreclosed for a while. Authorities and resources centers instructed me to contact this facility and a very rude receptionist picked up. I understood that the location could not take in a "Fremont bird" asked her kindly if there are any recommendations of what my next steps would be and she straight up told me "No I can't help you." I hung up and received a message to contact the same place for help and again, was met with the same rude tone from the lady. "Yes you called earlier no we cannot take your bird." lasked her what I should do for overnight care since all of the sites near me are closed and again refused to help me. I am left dumbfounded with the lack of assistance, care, and actual work being put into this. Why hire this person in the first place?

We have adopted two kittens from the HSSV located at the Petco in Saratoga. Both experiences were…read moreexcellent. This time a woman working there named Cat helped us pick out our kitten and answer all our questions. She was very sweet and knowledgeable. Wouldn't have got my baby if she had not been there to help. Thank you! Also a volunteer named Florence was great help too!

I've tried to visit twice now, both times during posted business hours (once mid-day, once evening,…read morea couple months apart) they have been closed both times. The staff at Petco knows nothing about their hours either "it says they should be open...so they should be back there" both times

This is a review for Jennifer. Our initial get-to-know-you meeting went well, and she was prompt in…read moreemailing me her references. I thought we were all set for going away, but then she emails to say that she's changed her mind -- she's not comfortable with pet sitting for us since our cat is elderly, and she can't be sure about any potential health problems. Jennifer is not bonded and insured, so I understand her position. However, it left us scrambling for other pet sitting options.

Laurie helped me a lot: few places take birds so she was a great find…read more My cockatiel always looks healthy and happy after staying with her. Definitely recommend!

My 15+ yo dog, Bella, passed away early this morning. The SVACA staff couldn't have been more kind…read moreand courteous while they helped me to coordinate post-mortem body care for Bella. As discussed ahead of time, I called to let them know we were on our way. Called them again when we arrived. They came out to wheel her box inside. Light paperwork and billing was all done car side. They made a difficult time easier and relatively brief. I'm very grateful.

I want this photo to resonate with this companies team. I found this kitten left at our companies…read moredoorstep. I called this company to ask if they could help, but they said since the kitten was outside the jurisdiction, they wouldn't help.. Yeah, good job guys, please seek employment elsewhere if you don't want to help.

I initially got a different bird but I wanted one that I can interact with and pat. I went back for…read morea sun cheek conure. The birds there are beautiful honestly I have a hard time choosing which one. The owner - Louis was very patient with me explaining different kinds of birds and needs. He was very helpful on gathering all the necessary items for my bird's habitat. I highly recommend this shop if you're looking for a gorgeous and friendly bird. It isn't easy to train birds and it's obvious that he has put a lot of time, care, and hard work to all the birds here. I read reviews from others and understood why some didn't have the best experience while visiting. We have to mindful that these birds are actually babies and not animals from the zoo. They are prey animals and tend to get frightened easily so restrictions of other animals was absolutely fair. Louis just truly care for all his birds like they are his kids.

Louis Birds Pets & Supplies has been an amazing place for me to shop at. Not only are they very…read moreeducated and helpful, but they really care about the welfare of the birds. The staff members were patient enough to walk me through the entire process of taking care of the bird without ever trying to force me into making a decision. They have amazing hand fed birds and cages along with great food mixes!

Sylvia has been caring for my animals for over 7 years. We had/have both cats and dogs. She is…read moretrustworthy, caring and communicative. We seem to always have some medical issue with our pets just before we leave and she always handles it perfectly as per my instructions. Our family highly recommends her! I would give her 6 stars if I could!!

Sylvia has provided very attentive care to my cats for several years; giving them the love/care…read morethey need while I'm absent.  I especially appreciate that she takes the time to send me pics of my kitties while I am away, each day. She always goes the extra mile to ensure all is well in my home as well. I've always found her to be reliable, punctual and professional; and I'm sure you would, too I really appreciate how much TLC she gives each time she visits. Highly recommended! Sincerely, Robin D

They found a worthy & knowledgeable bird guardian to acquire our donated 2-tier cage. We felt good…read moreabout the donation made in honor of our 2 deceased cockatiels. They also provided an unexpected tax receipt very quickly. Thank you Mickaboo!

I really hoped that this bird rescue organization would have been more professional…read more It's understandable that most people that work here are volunteers. However, when calls from highly unprofessional staff are made, it's very discouraging; I'd much rather go buy a bird and know the business transaction is held to a higher standard. It's tremendously unfortunate, because there are some really great individuals in the community, but some (who are in positions of "authority") just aren't trained well to engage with others in the community, and ultimately give the efforts of the bird rescue a bad name. Our families solution, we will never adopt from them again. I wish them luck and more respectful staff.