This place is truly amazing. Saving so many dogs from Mexico and giving them a new life full love…read moreand compassion. They make sure each dog goes to best best family possible. The staff is amazing as well. They offer clinics with low prices for vaccines as well as neutering/spaying services. They actually care more about taking care of the dogs than making a buck like the human society. That place used to be affordable but now it's all about making a profit. I hope to volunteer at these place one day and be a part of such a great establishment.

We started the journey to adopting a dog as our last one passed a year ago. We wanted a smaller…read moredog and have heard very good things about Compassion Without Borders. We went to an adoption event with quite a few dogs available. After walking around and talking to the volunteers, who were all fantastic, we were drawn to a small white and beige dog. We wanted an adult dog, and we found out, the young pup was 6 years old. She was initially shy, but could tell she was very sweet. We picked her and she picked us. We adopted her, and Miss Rita is the sweetest dog we have ever had living with us. The entire adoption process and care they give the dogs were fantastic. You can tell they have compassion and love with all the dogs. I would highly recommend you take a look at them for adoption of these wonderful furry friends.

Clean and excellent customer service! What more can you ask for? Seriosly, I have adopted many pets…read moreover the years from all different organizations. I truly had a fantastic experience at this shelter. The staff including the volunteer that I interacted with were very helpful. I had alot of questions. The environment was organized and the facility was clean. I adopted a super sweet dog. Happy tails!

Most recently we adopted a kitten from here who is the purrrfect member to our family. Before COVID…read moreI volunteered at this shelter as well. The shelter itself is very nice for an animal shelter. It's welcoming with many programs besides just animal adoption. The animals have cozy places to stay while waiting for a home. There's a kitten room where we found our newest family member, catios, dogs runs with heating and AC I believe, it always seems cozy in there. They don't just have dogs, cats and bunnies, they also usually have guinea pigs, rats and other animals like one time there was a rooster. I definitely recommend this animal shelter for adoption, and or volunteering.

Freaking Amazing!!! Prompt ,compassionate,caring staff! AND super knowledgeable veterinarian!!! If…read moreI could give 10 stars I would .Lola is a happy fixed girl .

WHAT A GEM! We are blessed to have this kind of access to pet care in SO CO. My sweet cat was able…read moreto get fixed On a sliding scale, YAY! The nurses/staff are kind and compassionate.

Kim Johnson at Countryside Rescue was very helpful and informative. My husband and I are looking to…read moreadopt a puppy and she's been very communicative about the options we have and what the steps would be. Her manager Nancy Dami was also very kind to us when we were there looking at dogs. I highly recommend this adoption center if you want people who know what they're talking about.

Lucky to find them. A nice facility with great people. Very patient with me as i took forever to…read moremake a decision. thanks so much

Heather and her team take the best care of my Maltipoo, London. My pup was a rehome situation and…read moreher early life was challenging. She came to us scared to death at 4 months old. Heather made a plan to gently help London understand and get accustomed to the grooming process. Heather has helped me and my family understand London, her breed, her needs, and tips tricks and hacks that make caring for her at home a breeze. I love that The Bark Side is so on it that they give me London's groom schedule for the whole year so I never have to wonder when her next appointment is or have to keep up with booking it myself. Highly recommend.

I've been taking my dog's to Heather for many years. Up until now, she was professional and…read morefriendly. She made a scheduling error ( confirmed 10:30 apt. but was actually 8:30. ) She offered to get us in at 12:30 which was going to be difficult for my schedule. Upon me sharing my concerns, she basically responded saying if we didn't show up, we would still have to pay for the apt. I made changes to my schedule and took my dog in. Heather was so condescending when I dropped off and picked up my dog. I left thinking she must just not want my business anymore. As I've read other reviews in here, apparently I'm not the only customer that she is condescending to. And, if she is like that with customers, how is she treating your pet? I'm at peace with my decision to move on.

My childhood elderly cat was wrongfully picked up at the same location his chip had attached to it,…read morethe number on it was outdated so we weren't contacted about it until we received a letter via mail at the 7 day mark when they initiate euthanasia. They claimed he had a "mass in his stomach" we were unaware of. When we asked if it was terminal, they said they didn't even test it to see what it was. We found out after he was already put down. My family is heartbroken and crying over this. That was our boy. He was out front of his home. He was put down in a pound; had none of his humans around him to comfort him. I cannot believe this happened. Looking into suing this place. Please do not go here unless you're trying to save the animals they have from facing the same fate. We'll miss you forever my Jack.

Great wonderful experience! Great staff! Wonderful resources of help to create a great relationship…read morewith your new family member! Thank you!!

I got my puppy through Soft Paws Rescue and they were wonderful..My dog Poppy was only 11 weeks old…read moreand almost fully potty trained .They worked with her in the foster homes using puppy pee pads.She is totally potty trained now and has been.She got socializing with other puppies as well.I love how they take care of the dogs and keep them in loving homes while they wait for their forever homes.Thank you Soft Paws I appreciate everything you do for these animals .And I wish there were more kind people like you in the world :)

I warned people to not patronize this organization in an earlier review (in 2022). I posted a…read morewarning after concerning interactions with Soft Paws but Yelp just removed the image I had attached citing it violated their privacy rules. The image was from a public database that anyone can access and contains public information. I include the link to this PUBLIC database here. Just fill in "soft paws rescue" under organization and "CA" for state, and you will see that the nonprofit license is suspended. https://rct.doj.ca.gov/Verification/Web/Search.aspx?facility=Y Soft Paws wanted us to pay the entire adoption fee without having met the dog, and it wouldn't be refundable. I understand people don't show up to appointments, but charging the full amount is not only absurd, it shows the organization doesn't care if the dog and the adopter are not a good fit. IE the dogs welfare is not being prioritized.

High cost of living for the contributors. The local government tacitly approves of bums ruining the…read morepublic right of ways and private property by allowing them to operate with impunity. They defecate on private property, litter, use drugs and leave the used needles and then force the tax paying public to foot the bill for removal. Moved here roughly 7 years ago and can't wait to relocate and take my family business of 30+ years elsewhere to a community that appreciates and enforces quality of life laws.

Great city, love that I get to come here to visit family!read more

We've been buying feed there for years. It's always been the highest quality with friendly service…read more We've also purchased pullers there and they've been swell additions to our coop. With a wide variety of backyard farm goods, we love just wandering the aisles.

10/5 stars because 5 stars can't contain the greatness of The Harness Lady…read more My dog treats other dogs like arch-nemeses, so finding the right harness felt like a mission impossible. Then Tamera (think that's her name) swooped in, cape or no cape, I'm not sure and declared, "I'm the Harness Lady." And she lived up to it. She sized up my dog, picked the perfect harness like she was defusing a bomb, and gave me pro tips that made me look like I've been secretly training with dog whisperers. This place isn't a store; it's a sanctuary. Forget the big box chains. Go find The Harness Lady. She's the hero dog owners didn't know they needed.

I adopted my kitten Tessa from North Bay Animal Services earlier this year. We did foster to adopt,…read morewhich was nice because we experienced what fostering was like, to be connected to a creature and then decide if it was working. Of course, we were in love with her right away, and the day we adopted her officially was a very happy one in my life. I had great communication and support from Mary along the way. She loves the cats deeply, and that reassures me. (Tessa was rescued as a kitten and had a bad respiratory infection, which they took care of with great tenderness and professionalism.) When I have extra time, I like to go to the shelter and visit the animals, and just sit with the cats and visit with the doggos. I also started volunteering there and love the experience of supporting the enrichment of the cats and taking dogs for a nice long run. One dog, it was remarkable, was super excited to go back to the shelter after a very short walk. I thought that was a good sign. I also really appreciate the donation station and love being able to drop stuff off without any hassle. Really appreciate everyone there and all of the work they are doing, volunteers and staff and the community that supports them.

Still Missing Since April 26 - North Bay Animal Services Has My Dog and Won't Give Her Back…read moreMy dog, originally taken in by Sonoma County Humane Society and later transferred to North Bay Animal Services, has been missing since April 26. Her ID tag is A58381636. I have reached out repeatedly to North Bay Animal Services, waited patiently, and even provided clear photos proving she's mine. I also received confirmation from Kerrie, a manager at the Sonoma County Humane Society, that the dog who came in had the same leash and collar I described by name. Despite all of this, I have received no phone call, no email, no explanation--nothing. And now I've learned that my dog is currently being kept in a foster home, while I'm actively trying to get her back. This is heartbreaking, frustrating, and unacceptable. I have done everything I can to prove ownership, and I've been completely ignored. If North Bay Animal Services truly cares about reuniting lost pets with their families, this is not how they should operate. If you're considering trusting them with your pet, or relying on them for help in a crisis, please know what I've been through. I just want my dog back, and I deserve at least a response.