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    Bird In Hand

    5.0 (2 reviews)
    ModeratePubs

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    15 years ago

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    17 years ago

    Excellent! honest food , very clean inviroment and a good choice from the menue.

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    Three Moorhens

    Three Moorhens

    2.0(3 reviews)
    0.8 mi
    ££

    The Three Moorhens is situated out of the centre of Hitchin on the road towards Stevenage so you'll…read moremost likely want some transport to get you there. Thankfully it's got a massive car-park so parking is never a problem. It's a popular pub and you can see why. They serve some decent pub fare and charge very reasonable prices. It's the kind of place you take the family for a Sunday roast rather than the pub you'd go to for a night out with your mates - more a restaurant/pub rather than a pub that sells bar food. They've always got some meal-deal on (two eat for under a tenner etc) so it represents particularly good value in the area. Great for families with children too - recommended!

    We went to the Three Moorhens today for lunch and ended up walking out in disgust. It was the…read morehottest day of the year so far and very busy, but it became quickly apparent that the place was horrendously understaffed. The bar was predictably crowded and the one barmaid serving was irritable as visibly harassed. It took twenty minutes before to get served; notwithstanding the fact that she was under pressure, she clearly couldn't grasp the concept of prioritizing the customers who had been waiting the longest. Some people were left standing there for twenty minutes or more, whilst others would just walk up to the bar and got served instantly. All the while she was loudly complaining about the job and life in general. I finally got the drinks and found a table in the garden. The table itself was in a disgusting state, stacked with empties and covered with bits of food. There was only one girl serving, and she was frantically running from table to table trying to keep up with the demand. We went back to the bar, ordered the food, returned to the table and waited. And waited. After around thirty minutes, my wife went to the bar to enquire when the food might arrive. She wasn't rude or aggressive, or even complaining. She simply wanted to know when the food was likely to arrive. She was told that it wouldn't be long, and so returned to the table. What happened next was unbelievable. The girl who had been serving stormed over to the table and quite aggressively began complaining that the staff were working as hard as they could. She was visibly angry and repeated that we're doing the best we can several times. I tried to explain that we were simply enquiring about when the food would arrive but she completely ignored me and stormed off. At this point I went and found the manager and demanded my money back. I was simply not prepared to accept this disgusting level of service, and God only knows what the quality of the food would have been like in a place as badly managed as this. I told him that I thought the behaviour of his staff was rude and unprofessional. His only defense was that they were very busy that day, but he refunded our money and told us he'd have a word with the staff member involved. This Three Moorhens is located in a prime position in Hitchin and has a large garden area, making it a very attractive proposition for families wanting a pub meal. Not surprisingly, it seems always busy as a result. Don't be fooled however; the level of customer service is disgusting, the employees are rude and incompetent and the place seems to have a policy of employing the bare minimum of staff to keep the place functioning. I can't comment on the food itself because we never got to eating there, but given the level of staff morale and competence, I'm not sure I'd want to consume anything made in their kitchen! Needless to say we won't be visiting again.

    Chequers Inn - Chequers outdoor space

    Chequers Inn

    4.7(3 reviews)
    6.8 mi
    ££

    Great property. Friendly staff. Exceptional food. I needed a place to stay near Knebworth for a…read moreconference and this place was recommended by a friend. They've apparently updated things recently, and it definitely show. They even provide old-school hotel rooms like it's 1978. Groovy, baby. Stay here with confidence. I'll definitely be back the next time time a trip to Knebworth goes down.

    A great country pub in the small village of Woolmer Green. It has a great selection of well kept…read morereal ales with frequently changing guest ales. A good selection of larger and wines also on offer. The food here is wonderful, all made and cooked on site by their resident chiefs and all produce is sourced locally. The prices are very reasonably and on a Wednesday and Saturday they have a selection of home made pies priced at £5.75 which and are brimming with fillings, it also comes with a potato side of your choice and fresh veg, I normally struggle to finish it. The puddings are something to die for, highly recommend the cheesecake. As for the staff, I have not found another pub that has staff this accommodating and friendly, nothing is to much trouble for them, if something you want is not on the menu, they will try to accommodate your needs. The pub is an old coaching house it has a large bar area split by a fantastic open fire that is lit during the colder periods giving it that real country pub atmosphere. It has some big round tables in this area that can seat 6-8 people, ideal for having a chat and a drink with friends, it also has some soft sofas for lounging around on. They have a defined restaurant area, which is set to the side and tastefully decorated. I believe they also do B&B so an ideal location to stay if you like your country walks. All in all this is a lovely pub, give it a try if you are in the area.

    Photos
    Chequers Inn - Private dining

    Private dining

    Chequers Inn - Chequers Bar - refurbished 2022

    Chequers Bar - refurbished 2022

    Chequers Inn - Restaurant - newly refurbished 2022

    See all

    Restaurant - newly refurbished 2022

    Bird In Hand - pubs - Updated May 2026

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