1. Birch Hospitality

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North Conway, NH

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Birch Hospitality

1.0 (2 reviews)
Closed • 8:00 am - 7:00 pm
Updated over 3 months ago

Services - Birch Hospitality

Property management

Deep cleaning

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Attitash Ski Resort

Attitash Ski Resort

(20 reviews)

This place has come a long way from just a few years ago. I've read the pejorative comments about…read moretheir service, and although we did experience a lack of customer service, such was not the case today. We got here about 1030 AM. From previous experience, we parked at the Bear Lodge parking lot. Their Covid-19 protocols were in force and we were thankful to the staff for them. That continued with minor exceptions, for the entire day. We absolutely love the Bear Peak Lodge area to start the day at Attitash. For starters, the parking area is closer to the lodge. If you arrive early enough, you can park just feet away from the lodge. Even if you arrive later, it's a short walk. The Lodge is one large, functional building with everything within, from support functions to cafeteria, bar and restrooms. From there, it's a level and short walk to the Bear Peak Quad, whisking you to the top with little delay. From there, wonderfully long Blue cruisers and numerous glades are available on the Bear Peak side. As well, several challenging and a few absolutely enjoyable black diamond runs. It is worth noting that although slow, the Abenaki Quad is a nice alternative if one finds themselves on the runs in the Eastern edge of Bear Peak, towards the Attitash Peak. It's a convenient way to get up the mountain without schlepping it on the Bearback trail. From the Bear Peak, the access to Attitash Peak is an easy route, although a bit level in some places. The Summit Triple takes you all the way to the top with amazing - truly spectacular views. However, they're overdue in replacing it. You could read three chapters of Anna Karenina while on the lift. It is exasperatingly slow. The Flying Yankee quad is way faster but it only covers the lower half of the mountain. Although Attitash Peak has the best and most challenging trails, it nonetheless suffers from outdated and some times frustrating infrastructure. Overall, Attitash is well worth a visit. The terrain, views, staff, grooming, glades, and overall experience makes this Vail resort a little gem in the collection.

This review is for the ski school only. Do not spend your money on lessons here for children,…read moreespecially when there are so many other wonderful (not Vail-owned) options in the area. While I'm sure there are some fine instructors on staff here and at Wildcat, our multi-family group has taken our kids to these mountains now two years in a row, and had repeatedly horrible experiences. We kept thinking it was just a poor match or bad luck, and thought we'd give it another try this winter. Unfortunately both mountains let us down, with two different older, male instructors who clearly are working just for employee benefits and do not have the patience or proper training to work well with kids. In our most recent experience at Attitash, all 3 kids (not tiny ones, mind you - ranging in age from 8 to 12, each with prior skiing and lesson experience) were in tears by mid lesson. The instructor was excessively gruff and curt, and angry with his employer for how they schedule lessons - which he apparently decided to take out on his students. When we had to intervene, he graced us with a monologue about his alleged experience with kids on the autism spectrum - apparently to claim what a sensitive and wonderful teacher he is, and that our childrens' "special needs" must simply be off the charts. This assessment is not only clinically inaccurate, but an absolutely unacceptable excuse for his failure as an instructor. If you want your kids to fall in love with skiing/riding, take them to lessons at any other resort in the area - it's too much of a gamble that you'll end up with one of these guys at Attitash or Wildcat.

Bretton Woods - Wild mushrooms baguette $19

Bretton Woods

(89 reviews)

I consider myself an advanced beginner when it comes to skiing and I find the slopes at Bretton…read moreWoods an ideal location to practice, steadily advance my skills, challenge myself when I'm looking to level up a bit, and alternately kick back when I just want a simple ride from top to bottom. While their lift tickets can be a bit pricy, hitting them up during the shoulder seasons can help with affordability. I've been here in both early winter and late spring and found the trails to be in good condition! As someone who sticks to the greens with an occasional blue mixed in, their trails offer enough variety to keep me entertained throughout the day. I like having my pick of 4 chairlifts and a gondola to check out different sections of the mountain. On my last visit, there was a very challenging weather day the day before my visit and it was clear the staff were hard at work overnight to groom the trails. Throughout the day, they were actively working to open additional trails (at which they were very successful) as well as firing the snow machines to get other parts of the mountain open as soon as possible. The lower lodge is straightforward, offering plenty of seating to change into your ski boots and eat a meal. The food is pricy but we always try to make sure we have options out in the car to manage our costs throughout the day. That isn't unique to this ski resort of course though. The upper lodge at the top of the gondola is nice as well. Unlike the lower lodge, their bathrooms are on the same level as the entrance so no having to manage stairs in clunky boots. Gorgeous views of Mount Washington from the peak! Worth it on a bluebird day!

Very convenient and well stocked shop at the base lodge in Breton Woods Ski Area. Although it could…read moremerit an expansion, the store takes good care of its footprint and it offers everything from convenience items like sun screen lip stick, to beanies, gloves and clothes. Being a part of an Omni resort, one can expect upscale items and apparel to be displayed. Superb service, smiling and helpful staff, and reasonable prices. A must-see when skiing at Breton Woods

Jordan Hotel - Master bedroom with balcony and bathroom

Jordan Hotel

(21 reviews)

$$$

My 3 night stay was absolutely pleasant. Every single staff member was kind and welcoming…read more Housekeeping, front desk, management exceeded our needs and expectations. The hotel cleanliness, the views and the amenities made it even more enjoyable. Absolutely the best hotel experience i've ever had and would recommend to anyone thinking of staying here!

I usually never take time out to review a resort. But this resort, the staff went all out and was…read moreso friendly, personable and approachable that I felt compelled to write a review to acknowledge their customer service, the overall experience and the way the resort felt when we were there during our recent vacation in end of June to July 4th (6/27/25-7/4/25) Front staff Jay (3pm to 11pm shift) was great. Very friendly and had lots of recommendations of place to visit around the surrounding area of Newry, Maine. Always approachable via text message and always knew my name and called me by name when he saw me. The activities the resort put out in the lounge for the kids was also the best I have seen in the many timeshare resorts I been to. Thumbs up to the resort and team for thinking about the kids. Greg (11pm to 7am overnight shift) was extremely friendly and helpful , the first night we checked in as we got there at 3am after (15 hour) drive from NYC to Newry. On our second to last night my daughter saw a teddy bear at their mini gift shop and since my daughter refuse to part with it, Greg was so nice to buy it for her. The gesture touched my heart and may our trip extra special. Unfortunately we didn't know their summer season begins after July 4th. Most resorts the season begins after Memorial Day. But I guess, not here. So we were 1 week too early which meant most activities didn't start yet. But on the flip side, we had the resort all to ourselves and also the undivided attention of all the staff. Greg said the staff works between Sunday river and the other two resorts. The Grand Summit lodge and our resort - The Jordan. We went to visit the other two resorts and the golf course on our last few days and we loved the decor and feel of our resort more. It was more modern and sophisticated, also bigger. The sister resort looked older and less expensive in comparison. The room we got check into on the first night was a studio deluxe and it had problems. The closet door was broken and we didn't know it was a Murphy bed with a sofa bed. So we called front desk regarding a room upgrade. The staff in the morning Gary, saw the notes left by Greg and we were allowed to upgrade (on the house) to a bigger unit - two floors with two bedrooms, a sunroof, balcony and two private full size bathrooms with loft upstairs bedroom and a master bedroom with full living room and full kitchen. It was a surprise and well received upgrade on the house. We loved it to say the least. We didn't have our housekeeper do much except to change the towels and take out the garbage. I guess they must had been happy. They were friendly and gave my daughter rubber ducky and bubble bath soap. On second to last day another housekeeping staff got my daughter crayon, coloring pages and candy. Their mascot Eddy and Betty the yetis are quite adorable. And it's an ongoing theme throughout the resort. They are trying to make this resort an all season resort. But you can tell they are mostly ski and winter snow season resort and best time to come is during the ski season. Probably most popular time too. Our check out was July 4th, but we stayed nearby for the firework show at Gotham, NH. As the resort prepared for Independence Day they put out a lot of treats and glow sticks as well as stickers and candy. Which was a nice surprise. The resort also has grills that allow guest to use any times. We grilled! Also had a pool and hot tub ... too bad the hours were so restrictive and close early that we only got to use it for 10 mins on one of our days. Lastly the gym was open longer, and guest can use it whenever. Making s'mores on the fire pit seems like a big thing in Newry and in the neighboring town. So we did that activity twice. It was fun! The resort provided all the supplies. Personally, I love the feel of this resort and highly recommend them. If it wasn't such a far drive, I would go more often. Maybe in the future will try to go here for ski season.

Omni Mount Washington Resort & Spa - Omni Mount Washington Resort

Omni Mount Washington Resort & Spa

(417 reviews)

$$$

I dont think its any surprise that staying at the Omni is a top notch experience, but I was…read moreincredibly surprised at how family friendly this resort was. I came here with my Husband before we had kids and was expecting myself to have to eat in the room to keep my feral kids out of the way of the guests, but that could not have been further from the truth! Stayed at the Omni with my three kids, 5 and under, and in laws for a few nights and had an incredible experience. As soon as we arrived, everyone was incredibly friendly. Nick gave our kids a very warm welcome and handed them all super nice kids welcome bags. He was also the last person we saw when we left and he did a great job, super friendly! The resort has plenty of outdoor areas for the kids to run around and get some energy out. The indoor pool was perfect for kids. Only went up to 4 ft and there was a 1.5 ft wading area for the babies. There is a toy store on site in case you want to get the kids something. Of course the arcade was a huge hit for our kids. All of our meals were wonderful. We had the best servers. Elena, Peter, Dilek were awesome. Elena made us feel so special and treated me and my mother in law so well! Adam was super helpful and always hustlin around the covered porch area. After the kids were asleep we were able to sneak out to the Conservatory bar (beautiful views of the mountains) and Ben made delicious drinks. Overall we loved it, highly recommend for families, and we will definitely be back. Thank you Omni team!

We recently stayed at the Omni Mount Washington Resort, paying over $800 a night for a family…read moresuite, expecting the high standard of luxury and scenic views that the Omni brand built its reputation on. What we experienced instead was an absolute disgrace. When we opened the curtains of our expensive suite, we were greeted not by the majestic White Mountains, but by garbage cans, dumpsters, HVAC units, and an unsightly service/utility yard. At no point during booking or check-in was it disclosed that our high-tier family suite would overlook the hotel's back-of-house trash operations. When we brought this to management's attention, expecting basic empathy and a reasonable resolution, the response was shockingly dismissive. The staff was completely unaccommodating, and the manager was entirely unempathetic and uncooperative. Rather than trying to make things right or move us to a acceptable room, the manager blatantly told us that if we didn't like our accommodations, we could always just check out. To add insult to injury, after making us feel thoroughly unvalidated and ignored, the manager offered a insulting token compensation: waiving a single night's $50 resort fee on a stay costing over $800 per night. This stay was a complete and total disappointment. The quality of the accommodations and the terrible attitude of management were completely inconsistent with Omni's reputation and nowhere near worth the price we paid. Save your money and stay somewhere that actually values its guests.

Birch Hospitality - propertymgmt - Updated October 2026

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