Mom's 90th Birthday Celebration at The Lodge - Stablegate Winery No stress at all--trust me, I'm obsessed with details! From the planning stages through the execution of the event, the entire experience was enjoyable and seamless. JoAnn and Molly in the office patiently answered all of my calls and provided reassurance with even the smallest details. You can tell that a great deal of care goes into both the venue and the service. From the beautiful atmosphere to the exceptional catering, everything came together perfectly to create a memorable celebration for our family and friends. The team at Birch Hill is truly top-notch. The staff was friendly, attentive, and made every guest feel welcome. Josh, our primary server, was outstanding--professional, personable, and excellent at what he does. The food was delicious, beautifully presented, and received rave reviews from our guests. Everyone commented on how exceptional the meal was, and the event flowed effortlessly from start to finish. On the day of the celebration, Catherine was an amazing host. She went above and beyond to coordinate every aspect of the event with me and was incredibly attentive to both our family and our guests throughout the day. I would wholeheartedly recommend Birch Hill to anyone planning a special event. The Lodge at Stablegate Winery was the perfect venue for celebrating such a meaningful milestone, and they helped make my mom's 90th birthday truly unforgettable. TrishB read more

Initially, we felt planning our wedding during the pandemic would be a daunting task. Those uneasy feelings were only made worse when the events planner chose another career and left shortly after we paid a deposit. It would be nearly 3 months before we spoke with the new events planner, Jennifer W. During our first meeting with Jennifer, she assured us everything was still on schedule. She's pleasant and worked diligently to ensure our wedding day was amazing. We initially booked the "Giant Pines" venue. However, we later decided The Stablegate Lodge was a better fit for us. Jennifer worked to accommodate our changes and ensured everything was in place. read more

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We had a wonderful wedding here for my daughter. The food was fantastic and they paid attention to details. It was a great day.

I'm on the events committee for my office and we're responsible for planning our summer picnic. Imagine trying to plan a picnic for an incredibly diverse population who live in and around the capital region, making sure that there's enough to do, the food is tasty, the drives not too long and it's not too expensive, it's a pretty difficult task. We've done Saratoga county for 5 years straight and I thought we should diversify so we looked at Birch Hill and planned our 2018 picnic there. Sarah was a gem to work with, the food was plentiful and tasty and the staff was great. It was so good that we went ahead and booked our 2019 picnic there too. This year, no one had a single complaint. You have no idea how rare that is for 150 people to all like the same place. We'd book here again but we've got to move to another county next year. Sadly I don't think we could replicate the experience. read more

In June 2019 my fiancé and I contracted with Birch Hill for a traditional wedding with 150 guests. When the Coronavirus closed down wedding venues for the foreseeable future, Birch Hill couldn't promise to provide the traditional wedding we had contracted for. When we asked for a guarantee that Birch Hill could provide the wedding as contracted for, they wouldn't do it and therefore we asked for a refund of the money we had deposited. Birch Hill has refused to refund our deposits and continues to do so, even though they can't fulfill their side of the contract. To make matters worse, they informed us they were in the right in refusing to return our deposits and told us if we didn't believe them to check the language of our contract on their wedding portal. Subsequently, we opened our contract in the portal and found that Birch Hill had substituted a new contract which was vastly different than the original one we signed back in June 2019. The new contract was much more favorable to Birch Hill's position on the issue of their inability to perform on the contract. When we brought to their attention the fact the contract had been drastically changed, Birch Hill apologized and said there must have been a computer glitch. Thankfully, we safe kept a copy of our original contract, otherwise we would have been left to the mercy of an organization which could have done such a thing. Since Birch Hill refuses to return our deposit, even though they can't provide the wedding we contracted for, we have had to retain an attorney to seek legal redress. This has already been a devastating experience for us, and Birch Hill's refusal to properly refund the money we deposited has made matters worse. We are stunned that a business involved in the hospitality industry would treat us this way. read more

Overall, we are extremely grateful to Birch Hill for their flexibility throughout the planning process. We were married during COVID and after switching locations multiple times, were able to ensure a space on the premises for us to hold our special day. With little turnaround time, the Birch Hill Team helped make the day happen. The outdoor space is absolutely beautiful, and our entire family felt cared for and supported by the phenomenal staff. We are overall very happy with our wedding with Birch Hill. We would recommend holding your special event here, especially the outdoor space! read more

Incredibly saddened to be writing this review, but definitely think our experience is worth sharing so other couples do not have to do through what we did. Our experience did start out positive. The sales team is very friendly and Sarah was very responsive. We booked our wedding in mid-March, right before the Covid-19 shutdowns. For various reasons, we picked a date in July, just 4 short months away, and was the last date the venue had available after someone else canceled the date the same week we inquired. Currently we are in the midst of a global pandemic, New York is still pushing the opening date back and a lot is unknown. It does not seem likely that large gatherings will be allowed in 2 months. So, after a lot of hard discussions we decided it would be best to not move forward with our current wedding plans. In addition to what is listed above, 50% of our guests would be traveling from 5+ states, we have guests that are considered high risk, a family business is involved and so on. For all these reasons plus some, we did not think postponing was an option for us and this is all the venue would offer. The friendly salesperson was not authorized to help in this situation and passed us onto the owner, Steven, who was incredibly rude and talked down to me over the phone. They are treating all couples as the same, instead of case by case. We thoroughly explained our situation and it did not matter. Steven showed no hospitality and instead accused us of underpaying our deposit, explained how much money he lost for holding the date for us, and to consider my deposit to cover my one email chain and one phone call with the salesperson. Mind you, we paid online and the venue set the amount to be paid, we were a short term booking, and I sincerely hope Sarah is making as much as Steven claims she is! All in all I am glad to not be giving this business more money. I am not typically a person to let things get to me, but Steven had me in tears on the phone. He was so rude and I cannot believe he is running a hospitality business. My fiance had a call with him after me and was also astonished with how he is choosing to handle this and treat his customers. We understand everyone is impacted by the current situation, but we are incredibly disappointed we could not come to some mutual agreement regarding our deposit, instead of Birch Hill choosing to keep 100% of it. read more

Came here for a banquet and have to say for its location off I-90, this was quite a fancy place. It is a tough drive to get to especially at night where there's virtually no light posts on any of the joining roads. However once you get to the place, you're greeted by a well kept lawn that's almost like a country club with a fountain right in front complete with a gazebo. The room for the banquet was nicely set up by Birch Hill with the place setting for horderves, a chocolate fondue station and a fully stocked bar. Wait staff and bartenders were quick and helpful, promptly clearing away plates and utensils and bringing in food. They quickly turned the horderves over to desserts in a blink of an eye. So nice place for a banquet and we were almost separated from the other event that was going on down the hallway so we didn't have any overlap. Looking over their website it looks like they can do just about anything for any gatherings. Oh and one random thing, they had peacocks around the building! read more

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We had our wedding reception here last May, and they did a terrific job. They met with us several times prior to the wedding to ensure that both us and them were on track as far as planning and getting the details down. When the day came everything was perfect from the decor to the service to the food. We were so happy we decided to celebrate our wedding here. Early in the year, I think around March-April sometime, they have a wedding expo so you can go in there, sample their food, meet the staff and check out the rooms. They also have tons of vendors so you can personally meet and even book their services right there. It's very convenient and the expo costs nothing. read more

This is more or less constructive criticism. I have not tasted the food here nor been to a Birch Hill event. I was looking to have a wedding here. After touring the grounds I noticed a lot of negatives that can be easily fixed. I would've had one here if it wasn't for the shotty pavement, the smell of the rugs and the lack of landscaping around the main building. For an expensive wedding venue, I'd expect those issues to be top priority. Other issues for people not familiar with Birch Hill that aren't an easy fix is the highway next to the outside ceremony spot, the large distance from the ceremony spot to the main ballrooms and the extensive amount of goose poop that they "try their best to clean up". I loved the inside and certain aspects of the grounds. But it just wasn't enough to outweigh all the cons. read more

The staff made the experience unpleasant. They were too involved with the event, constantly snooping around and invading privacy.

Absolutely horrible, service and food were the worst I have ever had, would not even give the leftovers to my dog! There are so many other caterers and restaurants in this area, that have so much more to offer and a quality of staff! read more

After doing business with Birch Hill, I am impressed with the facility and the exceptional services they provide. From the get go I was comfortable working with the event planner and felt well cared for throughout my entire experience. My event was held in the Conservatory Ballroom, which was beautifully decorated. When it came time to eat, the food was artfully displayed and was out of this world. Overall, I highly recommend Birch Hill to anyone looking for a caterer or looking to utilize their banquet facility for their next special event. Birch Hill is located on over 60 beautiful acres of land and have three outdoor pavilions and two beautiful ballrooms. read more

I have to admit that my friends often call me a perfectionist, but Birch Hill blew me away with its ability to be flexible with my ideas and to help me to carry out the wedding I had been fantasizing about for years. My bridal coordinator, Amy, was an absolute sweetheart who worked with me day and night to reassure any qualms and help me plan my special day. The food was amazing and my brother kept raving about the stuffed pork to anyone and everyone who would listen. All of our planning paid off and my wedding was the spectacular night I had hoped it would be. I highly recommend Birch Hill; it is a beautiful venue filled with one-of-a-kind people who are more than ready to help. read more

I was so excited to attend a wedding here after seeing the pictures online. What a disappointment. Yes it is a beautiful location but that is it. The food was terrible. I had what was suppose to be Jack Daniels chicken it turned out to be chicken stuffed with squash and all you could taste was nutmeg and the mashed potatoes were like paste. For the price to have a wedding here I would expect to at least offer my guests better food. If your a guest at a wedding here full up on horderves which were at least edible but not great. read more