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    bioPURE Bham

    5.0 (1 review)
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    6 years ago

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    MedHelp - no one in the waiting room and them turning away service at 4 pm

    MedHelp

    (73 reviews)

    Medhelp was started with such a caring team led by Dr. Micheal Vaughn, but since his retirement the…read morecare has gone down hill. I had a wonderful doctor there for a few months (Dr. Jerew) that had the heart of a physician, but he moved out of state. Although not a specialist, he helped quarterback my health care. I was turned away by the Covid nurse because I had other issues and she said it wasn't long covid. When asked about my heart rate getting too slow, she said, "drink some caffeine." And yet the specialists are saying my issues originated with Covid. After Jerew, I was sent to Kay Willoughby In October and I told her my struggles with PCPs and that I just needed bloodwork twice a year, treatment for infections (sinus, etc.), and refills for very simple medications that haven't changed in over a year. I offered every opening to say "no, go see another doctor."My specialists send updates and my care is not intensive nor does it require even Pallative care. Just simple refills for very simple medications. I was told last week that Dr. Willoughby requested that I move to an internist. No problem. I started looking and couldn't get an appointment before about a month. then I received a message saying she would not refill medication. These are very simple medications, but I have to be on them. So I'm left with no beta blocker Which is the smallest dose possible, but vital to my health. I do not recommend this clinic any longer. And that hurts my heart because my entire family has been patients for over 40 years.

    Came in on a sunday hours are 1-6. we have been sitting in the waiting room for 3 hours we got here…read more20 mins after 1 and the waiting room wasn't even full. the front desk ladies are so rude. a very older woman came in asking for help on the verge of crying and they then turned her away telling her they aren't talking anyone else for the day mind you it's still 4pm 2 hours until closing. she then asked the closest urgent care and they told her to wait until tmr. the lady then left and the 2 front desk workers began talking and laughing at her. this place needs way better employers and service. it is absolutely ridiculous in this office.

    Complete Health - Greystone - Our Doctors and CRNPs

    Complete Health - Greystone

    (16 reviews)

    I have been a patient at this practice for over 20 years, and I have always trusted and respected…read moreDr. Leong. She is knowledgeable, professional, and someone I have felt confident following medically. However, over the last couple of years, my annual appointments have consistently been with a physician assistant rather than with Dr. Leong. Unfortunately, my experiences with this provider have been disappointing. I have felt talked over during visits, not fully listened to, and at times treated as though my concerns were an inconvenience. I raised these concerns previously and was told I would not have to see this provider again, yet at my most recent visit I was scheduled with her again. The most concerning experience occurred when I became extremely ill. My wife called the office to request medication for nausea and was told that if we did not hear back, we should check the pharmacy. There was no follow-up call and no prescription sent. For a patient of more than two decades, that lack of communication and care felt dismissive and unacceptable. I still have respect for Dr. Leong, but the overall patient experience has declined. Long-term patients deserve to feel heard, respected, and cared for -- especially when acutely ill. I hope the practice and anyone thinking of joining takes this feedback seriously.

    I think most people dread going to the doctor, Especially if they have physician they are not…read moreexcited about. That's exactly where I'm at. I'm trying a new doctor. Dr. Neil Meadows is excellent. This 119 facility is now Complete Health by UAB. This facility is really loaded. It's a smaller version of Kirkland Clinic and it appears they do it all. For those whom don't know, this was formally One-Nineteen by St. Vincents.

    bioPURE Bham - localservices - Updated August 2026

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