Came in on a sunday hours are 1-6. we have been sitting in the waiting room for 3 hours we got here…read more20 mins after 1 and the waiting room wasn't even full. the front desk ladies are so rude. a very older woman came in asking for help on the verge of crying and they then turned her away telling her they aren't talking anyone else for the day mind you it's still 4pm 2 hours until closing. she then asked the closest urgent care and they told her to wait until tmr. the lady then left and the 2 front desk workers began talking and laughing at her. this place needs way better employers and service. it is absolutely ridiculous in this office.

Excellent care! Compassionate, care friendly service. Long lasting relationship with MedHelp. I…read morehave been there several times for checkups, mild injuries etc.

I have been a patient at this practice for over 20 years, and I have always trusted and respected…read moreDr. Leong. She is knowledgeable, professional, and someone I have felt confident following medically. However, over the last couple of years, my annual appointments have consistently been with a physician assistant rather than with Dr. Leong. Unfortunately, my experiences with this provider have been disappointing. I have felt talked over during visits, not fully listened to, and at times treated as though my concerns were an inconvenience. I raised these concerns previously and was told I would not have to see this provider again, yet at my most recent visit I was scheduled with her again. The most concerning experience occurred when I became extremely ill. My wife called the office to request medication for nausea and was told that if we did not hear back, we should check the pharmacy. There was no follow-up call and no prescription sent. For a patient of more than two decades, that lack of communication and care felt dismissive and unacceptable. I still have respect for Dr. Leong, but the overall patient experience has declined. Long-term patients deserve to feel heard, respected, and cared for -- especially when acutely ill. I hope the practice and anyone thinking of joining takes this feedback seriously.

Dr. Swetz is an oustanding Internist and my wife and I can't be happier we have him after Dr…read more Vickie Moore retired. I saw him yesterday and he takes the time to cover why you are there, explains the treatments, and then the new medication he prescribe. I was in to see him early and had labs after and all was timely and very efficient. The Complete Health portal is one of the best of any we use.

On the morning of Christmas Eve around 10:00 a.m., I made an appointment for my very sick son for…read more3:38 p.m. that same day. When we arrived for the appointment, the receptionist said they wouldn't see him because they were closing at 3:00. I told her that their online system allowed me to make the appointment and showed her my confirmation text. Their doors were still open and they were still seeing patients but they wouldn't see my son. The only explanation they gave was that their online system shouldn't have let me make the appointment. Horrible service and will not be back.

Aside from the receptionist who was RUDE, eating Cheetos with her mask off, everyone from the tech…read moreto the nurse to the doctor were incredibly kind and helpful! Wait time was not long!! I can deal with a rude receptionist. They are EVERYWHERE in healthcare. I would definitely come back here.

My mom has been there 2 times in less than a month. They found the root cause of her issues, and…read moreshe is currently recovering from surgery in the ICU. Everyone was super polite and positive. The Godly atmosphere and family oriented staff are great! I even heard one nurse correct another for cussing. The food wasn't too bad, Morrison Food Group could do to visit and check it out, but otherwise it was alright.

A lot more is expected from this hospital (ER specific)... there are a few people sprinkled…read morethroughout that are decent and perform their jobs well. The majority I have encountered, including registration, are subpar. I'm not sure if this is due to management with staffing, low employee/staff morale, lack of training or something else. I'm willing to bet this is more of an issue coming from the top seeing as though many staff members are missing the mark and not just a few here and there. I'd personally drive a little further to seek care elsewhere unless you absolutely cannot wait. At least until this hospital is able to address and correct their shortcomings.

I found the perfect fit for me and my husband. Everyone is so friendly and knowledgeable. I have…read morefull confidence in the staff. Doctor Lampley especially. She has taken the health needs of my husbands and myself very seriously. Have never felt like we were on a time slot. I think she will go far as she should. Her nurse and staff are excellent. Can't say enough good things about them. I give her an excellent rating. We have been seeing her three years.

Dr. White is a nice man. I'm jaded with Dr's but I think his intentions are good. Pharmacutical…read moremega corps have corrupted the industry but at least in principle he wants to see you healthy.

I finally went to get two moles removed from here and the customer service here is phenomenal. I…read morehave bad anxiety and stress about everything. I had to come back to let them cut a little deeper and I cannot say enough about the care this office provides. I well say Dr. Northington & Destiny have been so accommodating & understanding with me and you can tell they work well together! Thank you all so much!

After being told I couldn't be seen he same day by another doctor for a painful abscess on my back…read moreI frantically searched for dermatologists in the area. And saw this one, I was able to be seen the same day. EVERYONE was extremely friendly from calling to make the appointment to leaving. I highly recommend.

It is bad and it is always someone else's fault..chose another hospital. B' ham has plentyread more

I have been a pain patient now for several years, and I am very satisfied with my level of care…read more Dr. Irons is very caring and compassionate. My nurse I see at my appointments is very good at getting things done, be it prior auths or procedures setup. I would definitely recommend Alabama Pain, I have been a patient of other "pain clinics" but none have given me the quality of care I get here. Dr. Irons not only is my pain doctor, but also can do the procedures I need. I also see Dr. Pisaturo aka Dr. Perfect, he is an awesome doctor, he knows nerves better than anyone I've ever met. He too can take care of you in the office and in the procedure room. He is funny, smart, & very meticulous. Overall I would highly recommend Alabama Pain Physicians for anyone needing a caring doctor and dealing with pain. Have there been bumps in the road, yes. Prior auths can be a pain to get done, but insurance companies can also slow that process down. Be patient, but also be assertive, Alabama Pain has a patient portal, so making calls for something can easily be done on there too. Thank you Dr. Irons and Dr. Pisaturo for everything you and your staff do on behalf of your patients.

I would not recommend this album Pain Clinic for reason why it's because a friend of mine goes…read morethere and for the last 25 days he's been trying to get them to give him his pain medicine. He has a rheumatoid arthritis really bad and they said they seen a new medicine to the drugstore. The drugstore says is on backorder. He's called. Try to get another prescription and they will not call him and nothing for pain. They're gonna make him wait 30 days come back and see them so I give them on a scale of one to four 00.