The people that work here are awesome. The reason for the low star rating is because the company…read moredecided in todays age of higher prices of doing business they would not only raise the cost of their products to the medical industry but to cut the donor payments from $40/$80 to $30/$40. The greed of this company and their executives is unbelievable. Their donors are literally the life blood of their entire organisation and they just showed them all just how much they don't care about them.

Donating isn't really an easy thing for me. I have small veins and I bruise easily. The people here…read morehave been patient and have taken good care of me. I had Wyatt take my donation last week. It was my 4 th time and first time with no bruising. He did great!

I really appreciate the staff and their commitment to get their job done right. i definitely like…read moresaving a life at this location.

overall a pretty good place I've gone a total of 50 times and they never have messed up A stick on…read moreme yet. () but I stopped going a few months ago due to lots of things but I came back recently because I got a text that would give me a bonus for my first donation but apparently it's not automatic they just make you assume it is and then you go in and donate and after check to see how much and there is no bonus. then you go and talk to them and just say it's not automatic and they don't honor it. i used to go on a weekly basis and then they can't even honor that. low blow

It's nice enough, but despite their scheduling in the app they consistently lack enough people to…read moreprocess the donor volume with a dozen donation spaces going unused. Also these vampires started taking 22% more from me every donation a couple months back and they didn't even pay me more. Now it's all i can do to keep up my levels enough to donate and i'm consistently being deferred because my body just can't keep up.

One of the employees was rude to me, I realize I made a mistake getting my wallet from my car after…read morethe "test" was taken and having my appointment cancelled as a result is in the rule book somewhere that was not given to me years ago. But what's not okay is being treated like I was a second class citizen when I wasn't eligible to donate. I didn't deserve having someone twice my size get a guy three times my size to "encourage" me to leave when all I wanted was a new card since my old one expired. I've donated over One Hundred times and I was treated like I didn't belong there at all. I appreciate the time I've spent there and the donation process, but I'm just not going to donate there anymore. I don't feel comfortable donating in a place where employees treats people like that. God bless.

Get on down here and donate... Whole Blood, Red Blood Cells (AKA Power Reds) and Plasma all in…read moreneed... I try to donate as soon as im eligible (wait period between donations) as I am an Type O-Negative guy. This place is well staffed and appointed. Get on down and donate... it can save lives..

Great peeps on the blood drive! Great experience at the local church! Good job ARUP staff!…read moreFriendly, thorough, & efficient!

They go out of their way to make your visit convenient for you. Continuously improving how they do…read moretheir work. Friendly and very professional.

They were extremely hard to work with. They take forever to process your paperwork. I tried to…read moredonate twice and both times I left in tears because of how I was treated. They wasted hours of my life only to tell me that I couldn't donate and to come back another day. I would not recommend going here.

Great Phlebotomists. The app is being improved all the time. Donation time for me has been cut in…read morehalf from where I started due to updated technology and maybe because I use a Squeezamal plushy (srsly, you should maybe get one!). Sometimes the wait is long, that's how it goes.

Amazing place the staff is extremely friendly and experts in phlebotomy shout out to Javi for being…read morethe best in the whole building. I recommend this place to anyone in need of same day cash and genuinely helping out people that need it

. Lana is super snarky, dismissive, and will try to convince you that you're wrong about things…read morethat you *just read* in their own paperwork. Try to show it to her and she'll ignore you completely and say you're confused. Gaslighting pro. If you can avoid her, do so, or be prepared to be lied to your face. Place has gone waaaaaay downhill since 2022.

incredibly inefficient. I've donated at three other Grifols locations and my initial physical exam…read moreas a new donor would typically take 30-50 minutes. I have now been here for 2 hours and am sitting in the exam room waiting for the examiner to come back in (she answered two phone calls and ran off to "chase something down". Looks like it'll be at least another 30-45 minutes before I'm even on the donor floor.

I love donating at Biomat. The people are so cheerful and helpful especially Maren, Steve and…read moreTrevor. Everyone is great at explaining things and whenever there is a problem everyone loves to help.solve it. I also appreciate how quickly they get you in and out. Great place to donate and help save lives