People are nice, but it is slow AF. And they don't offer appointments. You can complete their…read morequestionnaire online and then scan in, but it doesn't change the wait very much. Today, I watched as more than eight people had to come back and get re-wrapped because one individual, a short woman with glasses and very dark hair (either Asian or Latinx) failed to properly wrap them the first time after they completed their donations. That is a safety and health hazard. When I tell you that these people came back leaking blood all over the floor, I am not exaggerating... at all. I don't know if this girl was new or what but she was very slow, and not doing a great job. she also didn't arrange donors in order, so there were people who were assigned at bed, long after others, who were hooked up to the machines out of order. Super annoying when you've already been waiting nearly an hour. I would beware.

This place is as ghetto as it gets. No system in CSL works. They use a completely incompetent, but…read morecheap, third party SSN checking company with a ridiculously high error rate. They told me that the SSN I've been using for more than sixty years is invalid. Waste of time. I wish I could give them zero stars.

you'll be waiting in line forever then waiting for a carat even longer there's ever only one person…read moreat a desk all the time. People always have their hands in their pockets. even people who look higher management just walk around smiling more like hosts at a restaurant than any real assistance

Zanna made me feel so uncomfortable. She is the most unprofessional person I've ever come across…read more Zanna touched her face, her phone, dropped cotton balls on the floor and still tried to use them with me. When I asked her to change her gloves she got very upset and kicked me out. That's not behavior suit for anyone working with blood and plasma. She also smelled of marijuana. Zero stars if I could

On January 1, 2021, at 830 pm it was pouring down rain in Oxon HIll, Md. Normally I love when it is…read morepouring rain and I can hear it hitting the window. I was sending out emails last one being sent at 802 pm, I thought to myself I am going to develop good sleep habits for the New Year, so I will get ready for bed. I was about to take my sleep medicine but was too lazy to get up so I just sit in the chair listening to the rain. Little did I know my laziness would someday pay off lol. Had I taken my medication and gone to bed, I literally would have lost my life in my sleep (from smoke inhalation). I had no idea that the building next to me was ablaze, and the apartment over me was completely engulfed in flames! As I was folding my computer and deciding to get in bed, I hear get out of the building there is a fire! My recliner was near the door I jump up with flip flops on and run to the door felt it wasn't hot so I opened it, and when I did I was hit in the face with thick black, smelly smoke! I closed the door and ran in the opposite direction toward my bedroom with my computer still in hand. I thought I would follow my fire plane and jump out the window! when I get in my bedroom I remember everything looking blurry I thought it was my sight without my glasses, but that was not the case it was smoke. I grab my coat jumped in my uniform pant backward and ran to the living room looking for another exit, my balcony was part of my fire plan, but I just didn't plan on jumping with gray smoke and fire falling. I could still hear my neighbor yelling get out!! I ran to the door again, and if I have ever heard the voice of God I heard it on Jan 1, 2021 when I was about to go out the door I heard put your shoes on, which allowed me to stop! and calm myself (not a grand voice just a whisper put your shoes on) holding on to the wall to put my shoes on finally made me realize I still had the computer in my hands so I dropped the computer put my shoes and open the door! That was a miracle #1. I know I can hold my breath for 47 seconds I swim:), so I still hear my neighbor so I thought I will just have to follow her voice, but in all the black smoke I look up at a window over the exit door and I see a gray hand waving to me to come out!! so I followed my neighbor's voice, jumped down the few steps! had I not seen what I thought was her hand I would have been frozen stiff! turns out she was outside of the exit door yelling but she was much to short for it to be her hand Miracle # 2, makes me shiver just to think about it!! had I not had on shoes, I might have had 2 broken ankles or landed on the wet pavement, had I not seen the hand I would have been frozen stiff! it was such an awful fire it looked like a red cross commercial you know the one (pouring rain raging fire) and the red cross there in the midst of it all. The fire raged from 830 pm until close to 11 pm even in the pouring rain. 63 to 65 off use lost our apartment homes that night, but there was not one life lost! There was a terrible accident, I believe a person had a heart attack and hit another car during all of this. At 11 the fire was still going on but under control thanks to the Oxon Hill fire department, Andrews Airbase fire department, and Alexandria Va fire department!, I was told that over 100 fire persons were working to put it out and I am thankful! without them, it would have been worse. At around 11 pm that night we all met in the recreation room and the red cross was there just like in the commercial. They handed out water and snacks and blankets. They interviewed us and made sure we had lodging for the next three nights although I have insurance that night I was so exhausted it was so nice not having to find a hotel, especially on a rainy night. We stayed at the Comfort Inn on Oxon Hill rd, check-in was so easy (remember everyone did not have time to get their wallet ie., Id or car keys and we were not allowed to go into the apartment that night to unsafe. So having the Red Cross pave the way was Miracle #3 I truly felt wounded. The lead Red Cross coordinator met us at the hotel, and arrange breakfast for the next morning! The next day we got a call telling us, lunch was ready for pick up and dinner was a very nice hot meal. Surprising how much you take for granted, I lost my very expensive progressives and was having a hard time seeing at night the Red Cross sent me a voucher to get glasses! All they did was without asking for anything in return. Readers we are living during a pandemic and all other types of emergencies and the one thing that is consistent in this world is that the Red Cross will always rise to the occasion! I depended on them in the Army to keep me connected to my family. That was in the 80s' and now in 2021, they are still a very relevant part of our society! If you want to make sure your donated dollars are put to good use you can not go wrong with the Red Cross, until next review; glad to be alive, to review, VJ

I've been coming to this specific Biolife location for 6 months and every time they're clean,…read moreprofessional and organized. The process is very straightforward and if you're new to it just remember they cannot rush a process that quite literally involves extracting something from a human body. You know how sometimes you walk into an office or store and there are very clearly employees looking unengaged and not into their job? I don't see that here. They always look like they're busy and it's probably because they are. Now the environment... It's the only reason I don't give this place a full 5 stars. While I understand it's meant to be a clean sterile environment I think the repetition of the same music and lack of atmosphere make it a very dreary place to visit. I don't expect rainbows and butterflies just some variety in the music and ambience sometimes to deter you from feeling like you're just being harvested.

Do not go here. I completed the physical and donation at this location on 7/11/25 and was never…read morecompensated. This location has not answered a single phone call or returned my calls despite me leaving at least 5 voicemails. I also submitted 2 contact requests from their website with no response. I will go to grifols instead now.

It seems like crisis after crisis with tornados, floods and wildfires. And those are just the…read moreheadlines - there are much smaller crises every day with apartment buildings getting damaged and people having nowhere to turn. How can we help? More than just blood banking, the American Red Cross is about saving lives and empowering people to help those in need. They provide emergency assistance and disaster relief as well as education in the United States. (There is also the International Red Cross and Red Crescent Movement that is a global humanitarian network.) Approximately 90% of every dollar that is donated goes directly to program services, so a massive portion of donations is used to help those in need. And if you can't donate money, donating blood is pretty awesome too. Look out for the Big Red Bus in your neighborhood! As I have O+ positive blood, mine is particularly helpful! [Review 29 of 2025 - 109 in Washington DC - 23601 overall]

Is there anything in the U.S. that is not monetized?! I get that The Red Cross is a nonprofit…read more(meaning they don't pay a penny in taxes). I get that they are well rated as a charity (when graded on a curve it seems). If I lose Yelp friends over this, then be it. I don't know that most people read my reviews anyway lol. I don't understand how TRC can charge for the CPR courses. They are basically discriminating against anyone who can't afford them. For some people working in certain fields, they are free. For others who need to learn it like low paid caregivers, they have to pay their own way. This is how I found out they won't budge on the CPR classes, my caregiver friend told me how expensive it was. These classes should be an entitlement. Yes, you heard me. Learning CPR is something we do not for ourselves, but for OTHER people. It does not benefit us, but others' lives we try to save. Imagine all the people who die everyday of cardiac arrest, heart attacks etc...who could have been saved had there been 1 person around them trained to save them.  Yes, I get that those teaching the courses have to get paid. But that money is already coming from their community donations (us), blood sales (thanks to blood donators), federal and state agency donations (thanks to us tax payers), and their many corporate donations (thanks to us buying goods and services at inflated prices so that these companies can donate for optics and writing it off). They also save by using a lot of free labor from volunteers. At least they can offer reduced fees or free for those who are poor. At least they can offer free classes for those who give blood. I mean, they don't give back outside of disasters, and is it even enough? It's the principle of the matter, not just the high cost. It's $126 for the needed course per online prices, over the phone they quoted something higher whe we asked for a discount. Their response was they needed the money to help victims in disasters. So the poor who can barely survive need to help other poor people? Unfortunately, that is how it works, but it is not right. The executives at this non profit are paid handsomely, not like say, for profit healthcare, but still way more than expected, please see link below. This is 3 years old, so I imagine their pay has increased as I see a 25% increase from 2021 to 2022, so that would make the top person at nearly a million now right? https://paddockpost.com/2024/03/24/executive-compensation-at-the-american-red-cross-2022/ Let's hope that should people out there experience a medical emergency, that they are amongst people, at least 1, who could have afforded the training, or the few who get the training at work. It's so random leaving it up to chance, everyone who wants to be trained should be trained for the good and health of our communities! While I wholeheartedly appreciate what they do, I can simultaneously criticize them as well. Others can do it better if given the means. So many people in the U.S. don't have their most basic needs met, including medical care. We live in late stage Capitalism, so I guess not being able to save one another without payment upfront shouldn't be a big shocker. THE AMERICAN HEART ASSOCIATION is the same!

Not sure how it's possible to leave a 1-star review when the place is meant to do good and help…read moreothers -- donated a handful of times and every time it takes ~1hr to be processed and another hour to have blood drawn. A meaningful donation should not be such a painful experience. Try other centers before coming here.

It just takes way too long for them to process you. You make an appointment and inevitably you're…read morewaiting 30 minutes at a minimum and sometimes an hour before you're actually checked in and ready to give blood. It's way better to find a mobile blood donation location, or a blood drive location. The Red Cross really has to figure out how to make donating blood at the centers more convenient and more timely. It should not take a couple of hours. If it does, they're doing something wrong and actually discouraging more donations.

This location is understaffed and the staff is rude. Then I was told my test was not covered by my…read moreinsurance. I left and went to Labcorp in Oxon Hill. The Oxon Hill office has adequate staff who are friendly and efficient. My test was covered and the staff was great. Go to Labcorp instead of Quest.

Came on a Saturday, no wait for walk-ins, friendly staff, quick service, good phlebotomist…read more Let me expand on that last one. I've donated blood at least 3-5 times a year every for the past 10 years.... almost everyone pricks me multiple times and says my veins are "hard to find" This was in and out. If I have a choice in the future, I would come back here for labs.

My experience at this establishment has been great, they take sm care of you!…read more I believe this location is short staffed, but they do an amazing job with what they have; The staff here are very helpful and also very comforting as well.

This place is Not interested in people donating plasma to save lives !! I am a licensed…read moreradiographer who got 0 respect from the nursing staff. Not even an ounce of fellow medical personnel courtesy. Absolute Waste of Time !!! Go Somewhere Else Where You Can Get The Respect You Deserve!!!

I wanted to renew my pediatric/adult CPR/first aid/AED certification, so I found a class through…read morethe Red Cross website that worked with my schedule and signed up. I prefer to do the classroom-only option for classes like this, since I want as much hands-on training and discussion as possible to help me retain what I'm learning. (They do also offer many hybrid options online.) I'm very glad I signed up for a Sunday morning class so I could park on the road nearby, since I have no idea how anyone would be able to find parking around this location otherwise. (I recommend coming early and checking all street signs carefully for the parking restrictions/requirements.) Once I made it to the door, I pressed the bell and went upstairs. We started pretty much on time and every seat in the class was filled. The class consisted of text and videos on the television interspersed with group/partner activities and hands-on training. We got to use the adult-size torsos (with lights to show you if you were pressing hard enough), infant dolls, practice AED machines, training Epi-pens, and some basic first-aid materials. Luckily, the class members who attended on this day were fun and engaged, so we had good discussions. The class lasted the full 6.5 hours. (In the past, it's been 50-50 for going for the full time, since sometimes the class votes to take a working lunch to finish early.) The teacher also ended up taking more frequent breaks toward the end, since people were lagging after lunch. I do like that the full-day class means you don't have to take a separate test, since the instructor verifies you are doing all the hands-on techniques properly. We even got a pin after answer a final "quiz" question correctly at the end of the class. I left the class feeling prepared and ready to help with CPR or first aid in an emergency. The completion certificate link was sent via email, which is handy if I need to pull it up while I'm on the go.

Good space, friendly staff, quick turnaround, an your helping folks in under an hour. 5 stars!read more

" Supposedly "this center take walks in, I walked in at 2:34 pm and they would not let me donate…read moreblood because they were closing at 3 pm. In this case, remove that you accept walk in !

I've been here several times, and the staff are friendly, personable, and caring. They're also…read morehighly professional and skilled, and the location feels calm and spacious -- never has giving blood been so painless, both literally and figuratively. Parking is easy, there is a solid selection of snacks and drinks, and donors occasionally receive gifts and merchandise. I would highly recommend coming here to donate -- it's a positive experience for a worthy cause.