Donor beware!!!! If you are going to donate at this center, make 100% certain your physically able…read moreto. If you do NOT have 2 available veins (in case they screw up and need a second vein for rbc return) you will be deferred. By deferred, I mean, the technician will scream your private health information across the center to another technician. TALK ABOUT A HIPPA VIOLATION - everyone in the center knew that second some private health information about me - I am calling the Joint Commision - just be aware that HIPPA means zero here!!!

It's unfortunate to read the only other review of this location, as it's an inaccurate…read morerepresentation of this facility and staff. I have been donating for over a year at the Bowling Green, OH location and I've never ONCE had a bad experience. Sure, sometimes they are swamped with donors, or in need of additional hands, but the high level of quality and care NEVER ceases to impress me!! I would name names of certain staff members that I absolutely love, but they know who they are, and honestly, I haven't met a staff member yet I haven't like and appreciated. In addition to the staff, the facility is clean and still seems brand new, all while not feeling like a "donation center". The operation runs very smoothly from intake to physically donating and I've only experienced delays during peak times or due to a random influx of donors on site. Payment is always on time, my questions are always answered, and if I've ever been deferred, it was due to something of my own doing (ineligible due to increased HR or HCT). So, if you are looking for a trustworthy operation that checks all the boxes, look no further. It's a great way to supplement your income and often times I get in and out so quick, that I'd almost wish it took longer as a break from my day. Well done to everyone and keep up the great work!

Staff is very friendly and knowledgeable. Katie the phlebotomist is the best always friendly and…read morehelpful.

This place is about as transphobic as they come! I went in at 10:00a 6/14, had to go to the court…read morehouse and get a copy of my Court Order allowing my name change and gender marker change. Because the old ID with my dead name that matched my SS card wasn't good enough, even tho it was not expired. So I did, I went to the court and got a copy of the court order. Then I went in today at 10:30 7/17, went through the entire process 3hrs and was told I now needed to take this form to my PCP to be approved for donation. Based on, "This individual is referred for a for a medical evaluation due to reporting a history of medication (which all of mine are approved) and/or condition that caused medical referral." So what I've learned from Freedom plasma aka Immunotek is: Being trans is a medical condition, That they know better than three other donation companies. And instead of operating off of body mass (Recommendations per FDA) they know more and must only operate off of gender.

I have been donating here for years and today will be my last day returning to this disgusting…read moreunprofessional place.employees refused to pause a donation and tell this donor to get her dog she left chained to the door of her car and I nearly hit it. They joked about not caring it the dog got hit and I should just take it then caused a seen until police were involved. They find animal cruelty funny SICK

Friendly and efficient. I've never had a bad or painful experience plus I'm usually in and out in…read moreunder an hour

this was the Worst experience I have this guy Max were so mean to people when you sat in his area…read morehe was rude and got his face turned up ask him a question he gets upset I will never go back Lima one

I live over 40 miles away, signed up for an appointment online. After almost an hour and a half at…read moremy appointment i get told i cannot donate without an ok from my dr. Because i use a cpap machine. I understand not every medical condition can be listed, but cant the most common issues be listed on the website stating you need something from your doctor saying its ok to donate before spending all that time for nothing? Using a cpap machine is pretty common. I will not be going back.

They do not respect your time. They will waste donors time making them wait unreasonable lengths of…read moretime to get on a machine and will play around with another employee while your waiting to get off the machine.

Managers and the staff make you feel not important. Waited 30ins to be called next while managers…read morestood around and talked instead of putting us first. Well never recommend!!!!!!