I have had Bio Spray treating my yard since we move into our house, back the (4 yeas ago) we did not have a fence, they came did an estimate, to spray the yard until the edge of the grass in the back and just spray from the grass to the wooden area in the back as far as the hose could reach, then we put the fence not all the way to the end so they would come and spray the grass outside the fenced area just like before, I recommended them to neighbors and they agreed to spray 4 houses at the same time, all happy at the beginning, then they stared not to show up and I had to call all the time asking when they would show come, and they coincidentally would say "oh you are schedule for tomorrow" then I planted one apple tree and for small blueberry bushes so I ask if they could not spray those, well every time other than a tech called Michael would show up they would spray the trees, and don't dare to complain because that guy called Keith won't let you talk and rudely ask you not to interrupt him and if you tell him to let you finish he would say "i'm going to end this call and we will see you "Monday" (the day f the appointment. so Michael stop coming and instead they started sending this guy called Paul, he refused to go past the fence, he sprayed the property in less than three minutes so mosquitos we back within a week. so they had to come back, Keith called today to let me know they were coming Monday and I asked if it could be mike, and when I started the first sentence to explain why, he stoped me and started saying we always had same issues, and asked me to let him talk and I said "you let me finish explain why I want Michael to come and not Paul, he said, same thing again, "im going to end this call right now and we would talk at the visit, I said "then don't come", I called back the President answer "Dennis Hayward" answered I said I wanted to tell him the experience I had, and he cut me and started with the same attitude, and I said, if you don't want my business I can go somewhere else, he said "I think it is better we break ties, and I reply then good I can get someone better and hanged up. the story is way longer than that trust me! read more