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    Bio Recovery

    5.0 (1 review)
    Open Open 24 hours

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    Biohazard cleanup

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    11 years ago

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    SERVPRO of Tarrytown/Elmsford

    SERVPRO of Tarrytown/Elmsford

    (7 reviews)

    I had an unimaginably horrible odor in my otherwise gorgeous new home and the ServPro team of…read moreTarrytown / Elmsford were nothing short of a Godsend!!! And when I say this, I mean Tony and his team (Nick, Henry, another Tony, and Jorge) literally perform miracles. I had assumed that the smell, which was apparent in the home upon the initial viewing, would disappear with the former owners when they and their stuff moved out, but it had somehow become deeply entrenched in the home - the air, every nook and cranny, the carpet, the walls, everything. It was horrifying and shocking to realize that the former owners had hired professional cleaners, as every surface seemed to be already sanitized and dust free, yet the overpowering odor persisted to the point where I had to open the windows anytime I was in my new home and couldn't spend more than 20 minutes in there without uncontrollably gagging and becoming extremely sick. In desperation, I Googled local cleaning specialists and found ServPro, which seemed to offer the most heavy duty cleaning out there (i.e. I wasn't sure if another normal cleaning service could get the smell out, because the former owners seemed to have cleaned and sanitized everything already). Tony was so friendly, kind, and supportive from the initial phone call we had and at every step of the remediation process. He quickly accommodated my schedule to meet with me and assess the smell, despite seeming to juggle many other appointments at the same time. He not only met my distress with a calm and reassuring manner that put my nerves at ease, but he also quickly drew up a proposal that worked within my budget and involved specialty equipment specific to my situation. I wasn't sure if the equipment would work, but because Tony worked to get things within my budget, I was able to give it a try and boy am I glad I did. I mean, glad doesn't even begin to describe the level of relief and joy that I felt with the work that ServPro did for me. The smell is COMPLETELY GONE!!!! I am nearly 100% certain that no amount of cleaning would have ever gotten that smell out and that very specialized equipment was necessary. If you have a horrible situation that normal cleaning has failed to remediate then ServPro - especially the ServPro of Tarrytown/ Elmsford is your best bet. Not only will they be friendly and supportive at every step of the process - which is so incredibly helpful when you are dealing with a horrible (I would even say traumatizing) situation - but I am convinced they can fix nearly every situation that normal cleaning can't. Oh, and they also give free estimates - so you literally have nothing to loose in scheduling a consultation. If you're in doubt, just call them - you will not regret it.

    Don't hesitate to call on this service and request these leading, experienced, courteous service…read morepros. Randy and Roberto from SERVPRO are the BEST! They were prompt, efficient, professional and extremely helpful every step of the way and each moment of a very trying day. We can't overstate our appreciation.

    Prime Mold Removal - Mold is not a joke ! Call the pro to deal with any mold remediation

    Prime Mold Removal

    (41 reviews)

    Bedford Stuyvesant

    We hired Prime Mold Removal after a burst frozen pipe caused significant water damage throughout…read moreour home (attic, primary bedroom suite, living room, and basement). Mike responded immediately and was on-site the next day to assess the situation. His professionalism, transparency, and clear communication made it easy to move forward with confidence. Mike, Simon, and their team were outstanding from start to finish. They completed the water mitigation and mold remediation in just three days--impressive given the scope of the damage. The crew was highly skilled, respectful of our home, and extremely detail-oriented. They protected our belongings, kept the work areas contained, and thoroughly cleaned up at the end of each day. Communication was excellent throughout. Mike also provided prompt, detailed documentation for insurance, which made the claims process much smoother. While insurance approvals took time (outside their control), once cleared, the rebuild was completed in only three weeks--far faster than expected. Even minor finishing details were handled quickly and without issue. Prime Mold Removal exceeded our expectations across the board. If you're dealing with water damage, mold, or need reconstruction, I highly recommend them without hesitation.

    Look no further! Mike and his team are the experts for mold remediation in your home! Mike did the…read moreevaluation, very thorough, knows his stuff. Responded to my request for an evaluation and estimate within 24 hours. His team came, Scimone and Andreas, holds a license in mold remediation, they were fantastic! Very respectful of my home, very knowledgeable of molder mediation, and the process, explained every step of the way. Thorough courteous, it couldn't have gone any better! After having vetted 2 other companies that were "really off base", I was so glad to find Mike and his company. In fact, I had another issue come up a couple of months later and had Mike and his crew come back for another job, which would mean two jobs this year just within six months. I can't recommend them enough! 5+ stars.

    Bio Recovery - homecleaning - Updated May 2026

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