While the care might be good the frontline staff are completely abrasive antagonistic and brutally…read moreargumentative. One would think if patients cdlking in our in excruciating pain as for our situation that they would have the basic understanding and compassion. Instead when the front line first level doesn't answer the phone and your call goes unanswered that would be bad enough. But when your finally frustrated I res gong them rather then have the decency to be compassionate" well if your not happy and don't like ourxsecyces I'll forward your call to our manager ..." said in the most condescending tone as the stage is set. We never asked to talk to a manager we simple wanted out call answered and an appointment booked. 5 minutes later our call is picked up by someone named Roshana who spent 7 minutes berating is with procedures telling us about needing a referral from a dr we just saw 1.5 hours ago!?!? No one should talk to anyone this way let alone someone in a medical Practise. She went on for over 6 minutes justifying all procedures as to how they operate never letting us get a word in and then hung up after her bloviated diatribe was finished. She must have been on stage there for her office staff. You know that situation when your ganged you're on as if your being lynched ? This was the behavior displayed here. Finally after a call back to our dr it was indicated to us that we didn't need what they were requesting as we had just seen the dr within the same day and that what they requested us to get was already not needed. So had the call been answered or returned and someone just took the time to listen all this would have been avoided. While the care at this facility might be good we're just lost for words regarding the conduct of the staff. No matter what they're suppose to be the professionals. This person Roshanna isn't fit for management position and the other reviews only speak to it to be MOST polite. -5 stars. This is regarding the Scarborough location. 416 546-0848

Don't even bother booking an appointment with doctors here. They don't take new patients unless the…read moredoctors "like" them (that might depend on what kind of illness?) after "Meet & Greet" appointments which requires OHIP to take taxpayers' money from the government. If they become a doctor to cure people or "save someone's life," they should be there for a patient's illness. A callous, arrogant secretary actually said to my girlfriend, "if you are not interested anymore, you can go see other doctors." WOW. My girlfriend called Pinnacle to seek treatment. Is this how they usually talk to sick people who need care? You can't fix your health problems with that kind of people. Lastly, go to ratemyMD check out the doctors there. No reviews from real patients at all but simple rating 5/5, a few of them. Funny.

I started having pain and stiffness in my left shoulder in summer of 2017 which gradually got worse…read moreto the point that I couldn't move my shoulder/hand, unbearable pain even while taking strong painkillers, I was sleep deprived and emotionally drained. I had to wait few months for MRI appointment and see a specialist. I decided to try physiotherapy while waiting for my appointments. In my first appointment, Ali listened to me carefully, examined my shoulder, neck and limited movement. He diagnosed it's frozen shoulder, explained what are the stages of frozen shoulder, took the time to show me what muscles/tendons are causing the pain, what should or shouldn't I do and planed a treatment routine using manual stretches (very painful!!), Laser, ultrasound, Acupuncture twice a week. After few weeks, my range of motions increased and had less pain. He even thought me how to put a pillow under my shoulder and arm at night so there is less pressure on my shoulder so I can get some sleep. He is very professional, knowledgeable, informative and cares about his patients. I still book appointment to see Ali every couple months for maintenance and relieve the tension buildup in my neck & shoulder due to my type of work. I referred few friends to Premier Care Physiotherapy and they are liked him and thanked me for recommending Ali and his team.

I Highly recommend Premier Care Physiotherapy!…read more The clinic has real expertise and is focused on getting you well and back on your feet. Every time I visit the clinic, my head, shoulders, back, legs and knees feel a million times better; and I leave the Clinic feeling great! Based on my experience as a patient and a healthcare worker, it is the Best Physiotherapy clinic in Richmond Hill - extremely clean and up to date facility, conveniently located which provides excellent services and care; more importantly, it has Professional, friendly and very helpful staff. I will certainly return for any other physio problems - because I found Ali and Mary very knowledgeable, extremely supportive and assertively empowering - they truly demonstrated concerns about my well being. Thank You indeed! Michael ------------------------------------------------------------------------------------------------- GLA:D program is for those whom are suffering from Osteoarthritis of hip and knee. I truly recommend the GLA:D program - the results from the Program and Physiotherapy that I have received are undeniable. After completing the 12 sessions my knees felt much better, the pain level decreased and mobility improved. During the 12 sessions of the GLA:D program, I have witnessed that it successfully supports people with hip and knee Osteoarthritis to manage their symptoms, improve their function and quality of life, and increase their physical activity. And that is the reason that I returned for another 12 additional sessions. It is important to mention that Mary, the program therapist, is very professional, knowledgeable, extremely supportive, encouraging and empowering. I highly recommend the GLA:D program and the clinic not only for the superb treatment, awesome environment, welcoming and super friendly receptionists, but for holistic and humanistic approach of the GLA:D program therapist - Mary! Thank You May! Michael

amazing place for everything that can go wrong with your feet. superb service and very very clean…read more no chance for cross contamination. every tool is disinfected after each use and put inside an air sealed zip loc type of bag. people with group benefits do not need to worry about paying : they do all the paperwork for you, you just sign some forms and away you go for some luscious looking toes for the summer. i am a dude and i am loving the nail clipping. they also take care of toe nail infections for you and more........highly recommended!!!!

Well organized and easy to find place. Very professional and courteous. The appointment was made…read moreover email. Started on time. The technologist took time to explain the scan. After the scan, the Technologist explained each and every section. Highly recommended.

Salima the proprietor & who does all DEXA scans & then goes over them immediately after with the…read moreperson scanned is literally, OMG good, kind & brilliant. You could settle for the very best elsewhere that are maybe (at best) 3/4s as good - but why should you?

Dr. Woolfey treated me for an infection I had in my hip joint and after it was cleared up, he had…read moreto replace my hip. He did a wonderful job and the next day after the operation, I got up to walk and could not believe how wonderful it felt to walk on that new hip. Anyone needing a new hip, this is the Doctor for you. Penny

Conveniently located in the PATH, this clinic at the south-east corner of Yonge and Queen has got…read moremy feet doing the happy-dance. (4.5 stars.) Lost in my efforts to select a foot clinic amongst a sea of uninspiring websites, EC Orthotics was a beacon of hope: clean, organized pages; detailed and useful information on services and products offered; and a simple form to request reservations online - I was hooked. These days, a good website is just as important (if not more) than a good storefront. Further, while many other orthotics providers are bundled into larger clinics with chiropractors, physios and masseurs, I was pleased to find a downtown clinic specializing in podiatry alone. Eddie Chan is a young, licensed chiropodist, and is well-versed not only in all-things-feet, but also employee benefits. While this surprised me at first, I appreciate that he realizes the import of employee benefits to his business, and it rounds out his knowledge of podiatry nicely. As the clinic is a bit small, I recommend making an appointment; doing so assures you won't be cramped for space or time. Upon my first assessment, I was impressed when Eddie identified the manufacturer of my previous orthotics by appearance alone. When I asked how he knew, his response was, "poor craftsmanship," as he pointed out the flaws. Point: Eddie. No foam casting boxes here, Mr. Chan utilizes a 3D laser foot scanner to map your paws, which supports his goal of getting your foot into as neutral a position as possible. My previous orthotics provider subscribed to the theory of "bigger is better", so Eddie's more natural approach is a welcome change. After about a week my orthotics were ready for pick-up, and they are indeed top-drawer. Finally, they will help you choose the right style of orthotics to fit your shoe needs; my spousal unit wears a lot of ballet-flats, and this was taken into account. I'm docking half a star because I think EC's selection of prescribed footwear could be improved. While other clinics may offer Birks or Ecco, the catalogue here is limited and should be expanded. Happily though, I was given the opportunity to go full bore on a catalogue of Asics runners; no doubt my squash game will improve (slightly. I hope.) So run, don't walk...well, unless you have foot problems...to EC Orthotics!

I have been to this clinic and ordered multiples shoes, stocking and soles for myself and my…read morefamily. This clinic would be much better if they had a different receptionist. Mary is very difficult to deal with. She has no concept of customer service and problem solving. If you get shoes/soles here and ask for the same estimate a year later to get pre-approval from your new insurance, she will not send it to you or let you talk to the Chiropodist, Eddie. After 3 weeks of follow-ups, she will still say pay for an appointment and see the Chiropodist in-person to get the same estimate you got before. No consideration your time or mobility constraints , just wants the money for the appointment at every opportunity.

I saw the Romanowskis for a knee replacement in December, 2019. Starting with the preparation…read moresession right through the surgery and physical therapy, every step was excellent. My knee replacement is now my good knee, and my former good knee is so bad I'm calling them to schedule a second replacement. After the first procedure, I was able to get back to hiking, walking my dog, trekking all around France, and playing with my grandkids. I will also tell you that I went through a stem cell procedure about 10 years ago for the current bad actor, so this is the end of the road.

Dr Romanowski is a superb, expert, orthopedic surgeon who does hundreds of knee/hip replacements…read moreyearly out of Kenmore Mercy Hospital- the highest rated joint replacement hospital in the buffalo area. I recently had my hip replaced by him, and the whole experience was run smoothly, cared for at every turn by his wonderful team. I couldn't be happier with my treatment, was kept informed about what to expect , the insurance paperwork was done correctly (the first time!!!). Dr. Romanowski and Dr. Cindy Romanowski check on you as you recover, to make sure everything is perfect, and all needs are met. I am SO grateful for their treatment.