We've had the pleasure of working with David for over four years, and he has consistently exceeded…read moreour expectations as a property manager. He replies to messages within minutes, making communication effortless. When it came time to list our property, we simply sent an email, and within a few days the lease was signed with a qualified tenant. It was truly a hands-free experience. David is very knowledgeable about the local rental market, pricing properties competitively. He conducts thorough background checks to ensure reliable, responsible tenants are placed. When maintenance issues arise, he addresses them promptly and professionally, never leaving anything unresolved. He's also built a trusted team of maintenance specialists and contractors who are experts in their respective fields. We recommend him highly.

David has been our property manager for over 4 years, and he's been professional, efficient, and…read moreresponsive. To be transparent, we are property owners, so this review is from the owner's point of view. Having said that, he's been proactive in making sure the rental house is in a good shape, including regular annual maintenance. This is to ensure tenants get what they pay for. One thing David really stands out is his responsiveness and timely communications. Tips: believe it or not, best way to contact him is via email. He'll call me as soon as he's available whenever I ask him to call me via email. His email responses are mostly cryptic and straight to the point, and some folks may take that differently. But for us, we like his cut-to-the-chase, no-nonsense style. Believe us, we have had a different property manager before, and he may seem courteous, but his responsiveness and professionalism are not even close to David's.

Working with Maple Leaf has been a pleasure, particularly thanks to our property manager Katie!…read more From the start, Katie's eye for quality and completeness was very helpful in getting the home in great shape. She unfailingly followed up and kept track of every detail and project, coordinating across multiple contractors and the wrap-up and move out we were doing. Her communicativeness and responsiveness has been enormously helpful, including when it came time for leasing and move-in. Katie kept everything on track, and went above and beyond with a day packed with tours. Maple Leaf and Katie's professionalism and care really shine through - would recommend working with them!

We continue to be pleased with Maple Leaf Property Management and our manager Katie Mandell has…read morebeen great! She alerts us when issues rise and was really helpful in our recent water heater replacement project. She is professional, prompt, and so nice to work with. Maple Leaf on a whole has been great in terms of overall management and bookkeeping as well.

I was fortunate enough to live in a property managed by Rebecca for an 8 year period of my life…read more During that time, Rebecca was always very professional, fair, responsive and thorough. I will always look back on the time when I lived in her little guest house on Maple street with fondness. It was there that I met my husband, adopted two cats and had a baby! We ultimately outgrew the house, but we'll always think of Rebecca as a trusted friend. Now that we own a home of our own, Rebecca is exactly the type of person I would hire to manage my property.

From the owner: Hi! I'm an attorney and a managing broker-- well suited to navigate the changing Seattle rental…read morelandscape. This business began when I had trouble finding straight-forward, responsive and sophisticated guidance on my own real estate journey. Please contact our office to see if we're a good match for your needs.

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

I enjoyed working with Armando to find a tenant for my rental property. He was helpful, thorough,…read moreand communicative.

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.

If you are considering to reside in Worlds House, Seattle, it is most likely that you are…read moreout-of-town and you are looking for an inexpensive easy-to-book place to stay in Seattle, as I was in December 2014. After residing for six months in World House, I experienced several cons and pros that I would like to share with the potential future residents. Pros: a- The building is located two blocks away from university of Washington. And, the neighborhood is rich of dining places and joyful night-life activities. b- There is no background check. c- Deposit money was around 300 bucks. d-You can rent the place online. Cons: a-The building is crowded and noisy. The street is also home to several Greek life buildings and they can be super loud, especially at night time. b- The bathrooms are shared in each floor, and they are the dirtiest bathrooms that I have ever seen in my life. Unlike common kitchens that are cleaned regularly by residents, bathrooms are almost never touched. c- The floor carpets are vacuumed regularly but not washed. They can stink very badly especially when they get little wet. d- Mails are being lost or stolen. The management simply advices to use street lockers for delivery. e- Fire alarm goes off any time for no obvious reason. This happens at least once in a month. f- The appliances such as oven lights and hoods can be broken and never to be fixed. g- The rents are relatively high. By paying 200 bucks extra you can rent a neat studio with private kitchen and bathroom in the same neighborhood. After all, if you want to rent a place in World House, you should definitely ask the management to provide you with a signed copy of your lease. And, be advised that the management would strip away your deposit money with any excuse.

This is a great place to live for both short term and long term. The policy (lease) is clear and…read morefair, you just need to be responsible for what you sign on. There are people move in and out every month and yet I still have 2 housemates who stay for more than 2 years. I lived there last year and when I came back this year I still chose this place. Mark, the manager is the main reason for me to live there. He could excellent deal with many problems based on how urgent they are so every issues were done in time.

If you are a property owner, avoid Brett Frosaker and his RBI Property Management/Realty Brokers…read morecompany at all cost. Brett waiting 64 days before notifying me of my tenant's notice to move out. Brett then waited an additional 10 days, a total of 74 days, to list my property for rent on August 10, 2025. Brett has been doing property management for decades, and was fully aware that the summer months of June and July are the prime months for leasing rental property, so that I could have already had a new tenant already in place for August if he had notified me in May when my tenant gave his notice to move out. This is a breach of his contractual fiduciary duties and negligence, resulting in months of financial losses in rental income. Stay as far away as you can from Brett and his unscrupulous company.

I whole-heartily recommend Brett Frosaker. He came highly recommended by a friend and I couldn't…read morebe happier. It is rare to come across a property manager that genuinely cares. Whenever I had a problem or issue he was very responsive in dealing with it himself or sending one of his maintenance people over right away.

We moved here from San Diego and rented without an in person viewing. Most of the issues we had…read morewere from the photos not being accurate of the properties condition. (Yard overgrown, fireplace not functional, slick moss on the driveway, etc) Beyond that we are still overall happy with the home. Max, Ivan, and Ashley who act as the property managers could be a little more responsive for RPA on behalf of the "owners" who are the same people that own RPA under another LLC. Emails go unanswered and phone calls unanswered at times. Maintenance vendors are very friendly and fair priced. Would recommend them in the future to prospective tenants. Overall we are happy with the home and hope to stay another lease term.

If I could give this company zero stars, I would. Let's start with when we moved in within the…read morefirst four or five months. The roof started leaking. It took them two whole weeks to send someone out to fix it. They left a hole in the roof on the inside but patched it up on the outside and are claiming that we caused the damage. How? They were too lazy to put a new roof on and/or didn't want to seal the inside of the house's vulnerable spot from water damage caused by the leak. Secondly, about a year into renting, our bedroom window had red mold and was leaking water. We promptly put in a maintenance request, but they didn't come for a whole month. We finally reached out to the landlord, Max himself, to inform him of my allergies and asthma. The mold is not good for anyone with these conditions. They finally came out after weeks of trying to get ahold of anyone. There's so much more I could go on about, but I think this is enough to make my point. I absolutely do not recommend this company to anyone. We are very disappointed and they're very unprofessional. Big thumbs down.

As a property owner, I couldn't be more pleased with the exceptional service provided by Book It…read moreVacation Rentals. They are professional, responsive, and truly take the stress out of managing a rental property. We've also been very happy with the support they've provided in coordinating repairs and assistance with furnishing the home. Their attention to detail and willingness to go the extra mile have made a big difference in getting the property ready and well-maintained for guests. I have complete peace of mind knowing my investment is in such capable hands. I highly recommend Book It Vacation Rentals to any property owner looking for reliable and top-quality management services.

Laura and Dmitry have been managing my Seattle property for 2 years while I moved out of state…read more They managed interior decoration, photos etc. while I made a quick exit. We had a few minor miscommunications at the beginning but things have been close to flawless for 2 years now where I've had almost zero involvement which is exactly what I needed. The star ratings of the property on AirBnB (4.93) and VRBO (9.8) are testament to the smooth operation they are running. The few review dings received were by impossible to please guests or due to things that were outside of their control. Would definitely partner with the Book It team again.