Dr. Shaffer is an incredible diagnostic physician. He has been taking care of my family for almost…read morethree decades and I could not imagine using anyone else. Without going into my personal history, suffice it to say he discovered what was ailing me and set my course of action to help me cure my symptoms... Thank you Dr. Shaffer for always being there for my family, and for me.

As of yet, the probably the best primary care doctor I've seen in my 39 years. Caring,…read moreconsiderate, attentive, intelligent, and adhered to the patient's best interests. A very refreshing experience compared to the distant mannerisms of many of the primary care, nurse practitioners, as well as specialists I've seen. The staff is so amazingly welcoming and kind-also a very refreshing experience! Finally feel like I have a 'real' doctor.

I have never felt more ignored or disregarded as a patient than I did here. During the roughly two…read moreyears I was a patient of theirs, I had three medical issues I tried to resolve, and on each one I did not get what I needed. For the first, I have a chronic condition and I knew which kinds of medications did not work but I was prescribed those anyway rather than something new which did work. For the second, I was given a treatment that was equivalent of a bandaid on a large wound, and it caused the problem to get worse because it was ignored even longer. For the third, I was simply dismissed without any examination and told I was too young to have the problem I explained. I went to Urgent Care several times while I was a patient of this practice because I knew it would be better than being ignored.

Been going here for years. Very low wait times and growing practice. I usually see Drs. Weinstein…read moreand Goldberg who have been very helpful with my medical needs.

Smart and attentive doctor during my initial visit as a new patient. Very organized / digital…read moreapproach to addressing my care. However, after leaving - a nightmare. I scheduled a home sleep test and did not hear anything back from PMG for three weeks. I finally called the sleep test agency and they told me they had sent the results to PMG one week prior (I heard nothing). When I called PMG to ask for my results, I received incorrect information and blatant lies by an incredibly rude office staff. The rudeness was worse on my second call to find out about scheduling follow up visits with CPAP agency. I think the Doctors at PMG care about their patients, yet the office staff needs lessons in customer service. What's worse is that in reading the reviews on Yelp for the past few years, the office staff customer service issues have been occurring for years. That's a management issue that seems to be ignored. Very disappointing - will likely find a new group.

Billed wrong code to my insurance. I spent hours on phone and messages and they still can't fix it…read more Nobody seems to know what they're doing.

Penn Internal & Family Medicine is part of the ever expanding University of Pennsylvania Health…read moreSystem. This one nearest my home is 7 minutes door to door. It is convenient and most importantly, providing world class medicine to individuals and families due to the expertise so close at hand at the main facilities in Philadelphia. While my PCP (Personal Care Physician) is right there, my cardiologist and urologist are right downtown 30 minutes away. They have an excellent online presence where I can schedule appointments, see lab results and exchange messages with my doctor and staff. The time saved from telephone holding is tremendous, and worth the price of admission. This technology really works. I feel integrated into their network, as all my doctors use the same site, called My PennMed. Now that I am finally catching up with my health maintenance delayed by Covid the past two years, I am feeling more confident that I am taking care of myself the right way again with the help of the PennMed health system. That sense of security is priceless in this day and age.

Wow, I was so impressed with Mercer Internal Medicine and Dr. Abdalla! I called in the middle of…read morecold and flu hysteria as a new patient, keeping my fingers crossed that they'd take me either today or tomorrow. Luckily, they were able to fit me in today (though Dr. Abdalla did say I got very lucky there because I guess that's not the norm). The front desk staff were pleasant, kind, and helpful and I only waited about 5 minutes after filling out my paperwork. The nurse who took me back was great. She was very nice and actually told me my information, rather than just writing it on the chart without saying anything (I hate when they do that). I waited maybe 5-10 minutes in the room before Dr. Abdalla came in. I loved her!! She had an excellent bedside manner. She was everything I would want a doctor to be. Warm, kind, interested, knowledgeable, thorough, and not in a rush. She actually apologized for talking too much as she was explaining some of the possible causes for my symptoms. In case you missed that, let me repeat it -- she was APOLOGIZING for taking her time and addressing my concerns! She asked me a lot of questions about the illness I went in for and also spent time going over a few other things that I had checked off on my paperwork as general complaints (which I was not expecting her to even look at today). SUCH a breath of fresh air after my last experience with another doctor at another practice. Dr. Abdalla was the exact opposite of the doctor who rushed me in and out of her office, didn't listen to my complaints, and made me feel bad for bringing up problems I was having. I am soooo excited to have found a great doctor in my area who I feel really comfortable with!

The receptionists at the front desk are rude. That's not a good first impression. The practice…read morechanged locations and merged with another practice in September 2017, but didn't bother to communicate that to me when I made my appt., only 2 months later. They should have sent out notices to all patients. When I called to ask where they were located in the new office park (after reading the sign on the door at the old location, and driving to the new location where none of the buildings are marked, and the practice was not added to the outside directory!) they were rude again. I told the doctor that and she said they were having a busy, stressful day because something happened. 1. I don't care. 2. That's not an excuse for being rude. Then the prescription that the doctor sent to my pharmacy electronically at 10 am never made it there by 2 pm. I called the doctor back and the woman I spoke to asked me about if I needed it today. I said, yes I do. She told me that the patient portal was slow. Again, I don't care. Just call in the prescription then. They finally called it in but never let me know. That's so rude! I had to call the pharmacy again to make sure it was there. I've gone to the old practice (2 doctors) only when I needed a prescription because it was close to work, and I usually got in and out quickly. Dr. Werbel is pleasant enough but I get the feeling it's all business. This new merged practice is around the corner from the old one so it's still convenient for me. After the unorganized mess I experienced today, I don't know if I'll go back.

Absolutely worst front office staff ever. I'm glad I can see Hollander in his Princeton office…read morewhere the front office staff is always polite and helpful.

The entire staff at Hightstown Medical Associates is truly exceptional. I have had the opportunity…read moreto visit this office and I would look no further for my care. All of the Drs. are responsive and caring. Thank you Dr. Luben and Nurse Practitioner Ginger Azarchi for your compassion and quick solutions that have made not only myself feel better but my husband as well. To be able to find a team that listens, takes the time and follows up afterwards is just exceptional. Thank you to Emily, Wendy, both Cathy's, Shoshanna, Alex, Omar and Sophia you are all so professional and kind! Looking for excellent care...well look no further, this is the place to go!!!

From the owner: Internal Medicine - Primary Care for Adultsread more

I've been going to Dr. Broderman for almost 8 yrs. now, and even though I live a fairly good…read moredistance from her office, and there are other Doctor's much closer, I wouldn't think of going anywhere else. She is extremely qualified and very professional, yet very down to earth and I feel like I can discuss anything with her. She spends a good amount of time with me on my visits and is always prompt in calling me back whenever I've needed to speak with her. You won't be sorry if you choose her for your medical needs, as she is a keeper. Kathleen Bieler

Today after months of fear and postponing, we at least got our overdue B12 injections.....it made…read moreus feel so silly to have avoided this. The practice is pristine (as always), most understanding (of our anxiety) and there was nothing to worry about upon booking, arriving, being escorted to the nearest room and administering our needs. We can now relax and know our medical care is in very good hands post Covid as it was pre-Covid. Sometimes it just takes breaking the barrier of fear. No worries with Broderman Internal Medicine Associates. They care.