From the moment I arrived, I was impressed by the clean, comfortable, and welcoming waiting area…read more Amenities such as a complimentary charging station and refreshment bar made the experience even more enjoyable. I especially appreciated the viewing window into the service garage, which allowed me to watch my vehicle being serviced in real time. The service advisors were courteous, knowledgeable, and professional throughout the entire process. I highly recommend this business for its exceptional customer service and transparency.

Nice guys but their estimate was 75% higher than where I ultimately had the work done. I was…read morecompletely floored when they hit me with it.

Excellent shop. Lucky to have them in the neighborhood. Honest, responsive, high quality work -…read morereally great service center.

I have to agree with others that Bruce's Auto Repair is the place to go. I was in town from…read moreLafayette, LA when my car developed a pronounced noise that sounded like a problem with my front left shock/strut assembly. Not wanting to take a chance with a 740 mile drive ahead of me, I looked up the highest rated ASE Mechanic in the area and that was Bruce's Auto Repair. Although he was swamped with business, the owner took time to test drive my car and tighten some things up, so I could safely get back home and have my local ASE mechanic check it out. While he didn't charge me despite my protests, I'd say that by the number of cars being repaired or waiting to be repaired his rates are reasonable. I'm back in LA now, but If I still lived in the O'Fallon, IL area, Bruce's Auto Repair would definitely be my mechanic!

I do not trust these people to work on my car. It was said…read morethat I needed a timing chain. I took it to two other mechanics they all agreed not only was it NOT the timing chain but that the timing chain is in excellent condition. It was simply a vacuum component. When I returned to this shop, Full Circle, Michael restated that it was the timing belt and he knew this because he heard it before replacing my valve. I asked him did he hear it after replacing the valve he said he didn't listen for it. No way! You don't look over your work after completing it. He said my car was going to break down if I didn't fix it. He also recommended I replace my breaks and tires which are barely eighteen months old. TRUST ME, you do not want to take your car here.

Make did a great job helped to save me some money and did there best to do the job quickly .read more

Have been looking for reliable & affordable auto repair services, and I think Karius Automotive in…read moreO'Fallon, IL meets those qualifications. Through a coworker is how I learned of this shop and grateful this happened at the right time. Headlamp assembly repair $1500 GM part, 134,000 miles, factory not necessary. With their assistance ordered part through Amazon delivered to shop. Convenient. Also knew I needed brakes...quoted a price, accepted. Received call, needed back brakes as well. Wasn't much more, already there, took care of that too. All in $1331 for headlight assembly replacement ($300), front & rear brakes & rotors $1631. Only $131 more than factory part price, which excludes install. Dropped off 8am ready by 3pm. Nice! Definitely have found a trustworthy shop.Thank you Karius for exceptional service.

The regulator on my alternator failed and it is internal on my RX350 and can be a challenge to get…read moreto. They were able to get me in quickly, did a great job and it was a very reasonable price. Guess where I will be taking my vehicles in the future.

On my morning commute I got a flat tire, I called around for help since I have never changed a…read moreflat. 1st Class was quick to offer their service. The team was friendly, incredibly helpful, and knowledgeable. They answered all of my questions, directed me on the next steps to take, and shared some laughs. great experience, highly recommend!

From southern California during a 3 month vacation pulling a toy-hauler, transmission went out on…read moremy dodge ram 1500. Contacted 3 different transmission shops all couldn't even see it for 30 days. 1st Class Auto got me a new transmission and installed in one day. For a fair price. Didn't take advantage of out of towners. Thankyou Kari Tyler and Chris family owned business. Roy manager and Brandon mechanic solid as well. Made it home. Thank you

What a nice crew! We were in and out in a very reasonable amount of time and our appt for repairs…read morewith a lot of volume in the area with hail damage was a pleasant surprise.

I had a great experience all around at Schaefer Autobody in O'Fallon, IL! Everyone was very…read morefriendly and thorough throughout the process. They made everything so convenient and my car was done before they expected. They called with updates and did text messages too. I appreciated their clear, consistent, and professional communication. My car looks great too. I hope I don't have to get another car repair in the future, but if I do, I'll definitely bring it back here and recommend to friends/family!

I went to start my car to go to work on Monday morning and it was dead. I called Dobbs, to see if…read morethey could get me in, and had a coworker come give me a jump. I drove straight to Dobbs, and checked in, with my car still running. They tested everything and told me it was my battery and that it would be $380 to replace it. Even though that seems high to me, I was there and needed to get to work, so I had them do it. My car has been running great since then! I was at work by 10am, so they got me in fast. Now I need four new tires, so I'm going to go back to Dobbs!

I got new tires here in October and am still experiencing the consequences of this poor decision…read more Not only did they not replace my valve stems, but they also did not balance the new tires properly. When they replaced the old weights, they slapped new weights on top of the old adhesives. They also did not align the new tires. I purchased the tires through another site, so I would have picked a different installer if I knew what I do now. Go to a dealership instead.

Oil change was quick, easier and much cheaper that the dealer ship or Valeoline. Friendly staffread more

I have used Mission Accomplished two times for various reasons. They are very easy to work with and…read morehonest in their dealings with customers. They have proven to me that they care about their customers and their integrity is obvious. Most of us do not know much about the mechanical aspects of our cars. It isn't easy to find a repair shop that operates with this kind of integrity. Mission Accomplished has been that. I hope you do not need repairs, but if you do, give them a try. I think you'll be glad you did. And no, I did not receive any remuneration for this review. They are also in Belleville and New Baden.

We brought our VW CC there as we had an engine light on. They diagnosed the issue and stayed in…read morecontact with us along the way. The problem was fixed and the cost was reasonable. Thanks Distler!

Been going here for over 20 yrs and always great service. Take my Corvette, Ford truck and Chevy…read moreCamaro SS here, for any all maintenance. Always get excellent service and pricing. Tks Benny

My van broke down on the way back to Wisconsin, and these guys were amazing!!! I would recommend…read morethis shop over any other shop that I have been to. Friendly, attentive, very informative, and above and beyond GREAT Customer Service. The mall is close by while waiting for the assesment. Highly recommended!!!

On 03AUG2026, I brought my Altima into the Fairview Heights Firestone for an oil change, alignment…read moreand wheel balance. Told them I was going on vacation, so be sure to check the car over. They had the car less than 90 minutes and phoned me to tell me it was done. On 09AUG, while driving in New York on vacation, the front driver wheel came off the car and we skidded to a stop. Luckily, no one was hurt and the only damage is to my car. The Firestone in Clifton Park, NY put the blame on shoddy workmanship and repaired the wheel and control arms at no cost to me. They told me that the Fairview Heights Firestone would arrange for the body damage to be done. Instead, I was pushed off to Firestone Corporate who are demanding I sign an agreement (indemnification, non-disclosure, non-disparagement, etc.) before they would pay damages and other associated expenses. So I guess we'll be going to small claims court for relief.